Post Job Free

Resume

Sign in

Engineer Technical Support

Location:
India
Posted:
February 24, 2018

Contact this candidate

Resume:

RESUME

Employee Name :Sarada Santosiba Sahoo

Date of Birth :23-05-1988

Address :Badambadi old lic colony,QR:-E/58

Cuttack,753009

Mobile No. :985-***-****

Email :ac4lnf@r.postjobfree.com

Summary

In quest of challenging positions in Telecom projects(LTE), Development and testing in Telecommunication, solving computer and network related problems, Technical Support & Services with a reputed organization.

Highly skilled in troubleshooting hardware, software, LAN, WAN and operating system issues.

2 Years 11th Months Experience

Academic Record

Name of School / College

Board / University

From

To

Degree Exam.

Full Time / Part Time / Distance Learning

MM

YYYY

MM

YYYY

B.N.C High School

BSE Board(Odisha)

June

2002

June

2003

HSC

Fulltime

Nilachal Polytecnic (BBSR)

SCTEVT ODISHA

July

2004

Jan

2009

DIPLOMA

Full time

CEB

BPUT ODISHA

Aug

2010

June

2014

B.TECH

Full time

Summary of Work Experience

(Start with current employer) Total 2 years 11th Months Experience

Employer’s Name

Period

From

To

Total Experience

(Duration in Month)

Designation

MM

YYYY

MM

YYYY

EMINENCE NETWORK SOLUTION

Feb

2015

Aug

2015

7months

Assistant Coordinator

E-Wave Networks Pvt ltd

Sep

2015

May

2016

9months

Project Coordinator

IMSI Pvt ltd

June

2016

March

2017

10th Month

Field Engineer

CMS IT Services Pvt Ltd

April

2017

FebCont.

2018

9th Month

Desktop Support Engineer

Name of Employer : EMINENCE NETWORK SOLUTION

Duration of Employment : Feb 2015 to July 2015

Job Title : Assistant Coordinator

Project Description

Role

Assistant Coordinator

Responsibilities

MIS work, RFE1 survey reports upload on GIS.

Name of Employer : E-Wave Networks Pvt ltd

Duration of Employment : Feb 2015 to April 2016

Job Title : Project Coordinator/ Technical Support

Project Description

Role

Technical Support

Site visit for physical parameter optimization, checking and monitoring of KPIs, attaining customer complains.

Responsibilities

OS installation:- Win XP, Win Server 2003, 2008,Win Vista, Windows 7

To check the coverage of the radio cell and compare it with coverage prediction. Verifies the KPIs parameters e.g. RSRP, RSRQ, SINR, PCI, Data throughputs (Upload and Download) etc. defined by the operator planner.

MIS work, RFE1 survey reports upload on GIS.

Technologies

Site Forge and LSMR.

Remote Desktop connection

Name of Employer : IMSI Pvt ltd

Duration of Employment : June 2016 to March 2017

Job Title : Field Engineer

Project Description

Role

Support to Field engineer and Network resolution

Responsibilities

Handling Team coordination for installation and Project Management

Team management and coordination with team for installation and commissioning.

OS installation:- Win XP, Win Server 2003, 2008,Win Vista, Windows 7

Assembling, hardware up gradation troubleshooting

Windows maintenance, dual booting, upgrade & update the windows

VNC Configuration and team viewer configuration

Preventive Maintenance Activities

Domain Migration, Windows DNS, DHCP server.

User Profiles Backup and Restore.

Software troubleshooting update and patch installation.

Technologies

Responsible for monitoring of and inspecting of Nokia (Ultra & Flexi) BSC sites and verifying that implementation is done according to customer specifications.

Name of Employer : CMS IT Services Pvt Ltd

Duration of Employment : April 2017 to Still Continue

Job Title : Trainee engineer

Project Description

Role

Technical support Engineer

Responsibilities

OS installation:- Win XP, Win Server 2003, 2008,Win Vista, Windows 7

Assembling, hardware up gradation troubleshooting

Windows maintenance, dual booting, upgrade & update the windows

VNC Configuration and team viewer configuration

Preventive Maintenance Activities

Domain Migration

User Profiles Backup and Restore.

Software troubleshooting update and patch installation

Maintaining the Printers, Desktop, Laptop, Scanner etc. for the user will not suffering any problem with that Hardware’s.

Installation, Integration, Configuration, and proper support of Active Directories based on Windows Server 2008.

Configuration and troubleshooting of DNS and DHCP server.

Technologies

Handling of issues related to Desktops and Laptops both Application and hardware support.

Installing the Windows Software’s, Network Printers, Scanners, & all standard software’s etc.

Installation, Configuration and Troubleshooting of Domain Controller.

Ability to communicate effectively with all levels of employees and management.

Exceptional customer service skills.

Software & Tool Skills:

Windows 98/2000/XP,WIN 7

MS office, Photoshop

Desktops and Laptops both Application and hardware support.

Google Chrome, Safari, Mozilla

Training Courses

Central Tool Room & Training Centre, Bhubaneswar

30/05/2017 Cuttack Sarada Santosiba sahoo

DATE PLACE SIGNATURE OF EMPLOYEE



Contact this candidate