ANGELA

LAM

BA,

SHRM- CP

TOP- PERFORMING

SENIOR

HR

GENERALIST

Trilingual

–

Fluent

in

the

Mandarin

and

Cantonese

Language WHY

ME?

Results- driven,

goal- oriented

Senior

Human

Resources

Generalist

with

over

6

years

of

progressive experience

in

human

resources,

employee

relations,

talent

acquisition

and

management,

training

and development,

benefits

and

payroll

administration.

Strong

command

of

employment

laws,

compliance issues,

benefit

plans

and

various

payroll/HR

systems. HR

SKILLS

• Employment

Law

• HR

Policies

• FMLA/ADA/PFL/EEO

• Employee

Relations

• Staff

Recruitment

&

Retention

• Benefit

Administration

• Payroll

Administration

• HR

Program

• Orientation

&

On- boarding

• Training

&

Development

• Performance

Management

• HR

Program/Project

Management

EDUCATION

SOCIETY

FOR

HUMAN

RESOURCES

MANAGEMENT

CERTIFIED

PROFESSIONAL

(SHRM- CP)

2018 BACHELOR

OF

ARTS

in

Geography

–

University

of

British

Columbia WORK

EXPERIENCE

SENIOR

HUMAN

RESOURCES

GENERALIST

(2016

to

Present) Gateway

Counseling

Center,

Inc.

-

New

York,

NY Leading

Non- Profit

Organization

Serving

Individuals

with

Intellectual

and

Developmental

Disabilities Manage

a

broad

range

of

HR

functions

including

benefits

administration,

employee

recruitment,

staff training/development

programs,

employee

relations,

personnel

file

management,

leadership development,

talent

management

and

organizational

effectiveness.

Ensure

adherence

to

HR

risk,

control and

compliance

policies

and

procedures.

Responsible

for

all

high

volume

recruiting

and

interviewing. Key

Achievements:

• Streamline

the

process

of

New

Hire

Orientation

and

trainings

which

boosted

productivity

and retention

• Researched,

reorganized

and

developed

curriculum

for,

and

conducted

HR/Corporate

Compliance trainings

for

the

orientation

which

ultimately

reduce

the

training/payroll

cost

by

30%

• Coordinated

recruitment

strategy

that

increased

candidate

pipeline

by

50%

within

3

months

• Slashed

staffing

costs

equal

to

$500K

in

savings

through

liaising

with

various

college

career development

coordinators

and

free

employment

placement

agencies

• Single- handedly

managed

workload

of

three

employees,

generating

over

$100K

in

savings E.

ac4lmj@r.postjobfree.com

T.

929- 339- 2977

A.

1604

Mulford

Avenue,

Bronx,

NY

• Cut

benefit

enrolment

processing

time

in

half

by

developing

a

system

that

streamlined

and

organized all

benefit

paperwork.

Additionally,

improved

record

organization

and

restored

full

legal

compliance.

• Benefits

administrator

responsible

for

403B,

medical,

dental,

MetLife,

LTD,

Focus

10,

Aflac,

Flex Spending

Account,

vacation,

sick

leave,

employee

assistance

and

COBRA.

• Processed

and

managed

all

background

checks

(SEL,

MHL,

SCR,

CBC),

new

hire,

benefits,

leave,

and termination

as

required

by

OPWDD/OMH

to

ensure

100%

compliance

with

various

laws

and regulatory

mandates

and

serving

as

primary

contact

person

answering

management/employee questions

regarding

this.

HUMAN

RESOURCES

COORDINATOR

(2016)

Canda

Six

Fortune

Enterprise

Inc.

–

Vancouver,

BC National

Importer

and

Distributor

of

Food

Products

across

the

World Worked

with

senior

management

to

create

HR

policies

and

procedures;

recruit

employees

and

develop orientation,

training

and

incentive

programs.

Work

with

all

aspects

of

the

HR

and

management

function including

but

not

limited

to:

payroll

administration,

staffing,

recruitment,

unemployment,

team

building, training

and

safety

issues.

Key

Achievements:

• Wrote

and

revised

job

descriptions

across

all

levels

over

50+

categories.

Interviewed employees/management

to

construct

an

accurate

picture

of

the

duties

and

skills

required

for

each position.

• Reviewed

wages

and

job

evaluations

to

ensure

competitive

pay

practices

and

compliance

with provincial/federal

requirements.

• Driving

risk

management

changes

and

policies

throughout

the

company’s

operation;

plays

a

leading role

of

the

OSHA

Safety

Committee

in

the

company.

• Enhanced

awareness

of

safety

standards

–

minimized

risks

• Negotiated

salary

offers

and

commissions

packages

to

both

hourly

and

salaried

employee

• Managed

and

in

charge

of

full

cycle

of

payroll

processing

for

over

100

employees

(salaried, commission,

and

hourly

salaries)

• Handle

employee

terminations,

grievance

and

other

difficult

situations

in

a

sensitive,

fair

and respectful

manner,

working

closely

with

supervisors

and

management. OFFICE/PAYROLL

ADMINISTRATOR

(2011

to

2016) The

Cedars

–

Vancouver,

BC

National

Affordable

Housing

Organization

for

Seniors In

charge

of

full

cycle

payroll

processing

for

all

full- time,

part- time,

and

per

diem

employees;

Served

as the

General

Manager’s

assistant

in

preparing

various

financial

reports

and

managed

all

accounts

payables and

receivables,

invoices

and

monthly

reports.

Recruit

employees;

heavily

involved

in

employee

relations, employee

work

schedules

and

vacation

• Streamlined

schedule

change

process

that

boosted

productivity

and

reduced

overtime payroll

cost

by

50%

• Handled

seamless

implementation

of

Move- N

medical

management

system,

ensuring data

integrity.

Additionally,

trained

management

and

all

care

staff

to

utilize

the system

proficiently

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