SWEETY BAHRA
* ****** ***** *****, ******** ON ac4lka@r.postjobfree.com 647-***-****
ADMINISTRATIVE ASSISTANT
CAREER PROFILE
* *****’ experience in Office Administration; coordinated Office Management activities for multiple departments
Master of Computer Applications, Master of Information technology, Bachelor of Business Administration
Proficiency in MS Word, Excel, PowerPoint, Outlook, Explorer, Adobe Illustrator, Acrobat, Photoshop, HTML and Dreamweaver
Excellent word-processing and database management skills; typing speed 40 wpm
Well-developed communication and interpersonal skills; ability to maintain professional relationship with external and internal stakeholders
Strong organizational, problem solving and time management skills with ability to multi-task
Multilingual: Fluent in English, Hindi and Punjabi
PROFESSIONAL EXPERIENCE
Administrative Assistant 07/2013 – 10/2017
MetLife, New Delhi, India
Carried out clerical and administrative tasks; created agendas, recorded, transcribed and distributed minutes of meetings, prepared letters, seminars, newsletters and information packages
Assisted customers in person; answered phone calls in a professional manner and directed calls to appropriate managers
Improved client satisfaction by responding to queries and issues promptly
Created, maintained and updated employee database to enhance communication between management and staff
Maintained petty cash expenses, handled bank transactions, created and reconciled invoices and coordinated payments to vendors
Received, sorted and distributed incoming mails; prepared courier packages and invoice slips for outgoing mails
Recorded employee hours in payroll; answered questions and concerns regarding payroll issues
Prioritized, completed assigned projects and met deadlines
Monitored, updated and maintained social media office accounts for the company
SWEETY BAHRA Page 2/2
Office Assistant / Receptionist 07/2008 – 06/2013
GNPS, New Delhi, India
Greeted walk-ins, identified needs and took necessary actions
Managed Inventory including raising indents, ordering, verifying the receipts, processing payments and counting stock quarterly
Maintained equipment including computers, printers, scanners, modems and other peripheral devices
Planned, organized and prepared workshops; set up projectors and voice equipment for presentations
Built professional rapport with school board staff, coordinated routine activities and shared information on a regular basis according to regulatory requirements
EDUCATION AND TRAINING
Master of Computer Applications (MCA) 2006
Sikkim Manipal University, Karnataka, India
Master of Information Technology (MIT) 2002
Manipal Academy of Higher Education, Manipal, India
Bachelor of Business Administration (BBA) 1999
Maharishi Dayanand University, Rohtak, India
E-Commerce Diploma in Web Designing 2001
IIS Websity-Rajouri Garden, New Delhi, India