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Customer Service Human Resources

Edmonton, Alberta, Canada
February 24, 2018

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Kelly Lengert

***** ** ******, ********, **

780 *** ****

Driving F orce s ales r entals a nd l easing

June 2014. - Feb. 2018

Administrative A ssistant M arketing D epartment

● Responsible for filing, writing reports for call tracking across Canada branches

● Reporting call tracking to V.Ps

● Writing reports and consulting vendors

● Ensuring customer service standards are met

● Photographing vehicles for website

● Answering phones when required

● Working with team members on marketing events

● Reporting on memberships across Canada

● Assembling marketing merchandise and sending out to departments across Canada

● Ordering supplies

● Creating business cards and name tags

2009- MAY 2013


Lead S ervice A gent

● Organizing supplies every morning for staff

● Ensuring correct procedures are followed during shift

● Supervising cleaning and s cheduling breaks throughout the day

● Part of OHS committee

● Team captain for Active for Life team

● Detailing vehicles for rental customers

● Reporting on lost and found items left in vehicles Oct 2005 - J une 2009

Approved Laser R echarge S ervices

Lead T echnician

● Responsible for dismantling, repairing, and refilling toner cartridges

● Traine d i n North Carolina on repair techniques

● Responsible for opening shop


Sept 1997- June 1999 Grant MacEwan community College General Upgrading

Alison O nline

Customer service diploma

Business e tiquette

Human Resources diploma

Diploma in psychology


Photoshop for adobe

Health and safety standards

I am proficient in Microsoft Word, Outlook, Excel and PowerPoint. I am highly motivated and organized.

I am eager to learn and honest with extremely high work ethics. I am a team player who is easy going and I have an eye for detail. I have 7 years experience in automotive industry


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