Rixa M. Andujar

**** ******* **** ********* ** **551

Cell 409-***-****

ac4law@r.postjobfree.com

Professional Summary

To obtain a responsible and challenging position with a progressive company where my work experience will have valuable application and utilization of my opportunity for advancement. Expert communicator passionate about fostering a positive and results - oriented team culture. Skills

Bilingual Spanish Staff Training Inventory Management Service Oriented Luxury Guest Service Budgeting

Cost Control Reservations Courteous

Work Experience

Assistant Housekeeping Manager. 05/2016 to 01/2017 South Shore Harbor Resort, League City TX

Responsible to manage the housekeeping department.

● Conduct daily inspections to assure the best quality of the rooms and public places

● Responsible to manage the budget, inventory, ordering, scheduling Complex Night Audit Manager 03/2015 to 03/2016

Wyndham Grand Complex (Hotel Galvez, Tremont House, Harbor House), Galveston TX

● Responsible for balance the hotels accounts and direct bills

● Communicated audit results to upper management through written reports and oral presentations.

● Posted charges for rooms, food, liquor, or telephone calls to ledger manually or by using computers.

● Computed bills, collected payments and made change for guests

● Established operational objectives and work plans and delegated assignments daily.

● Completed performance reviews each quarter, offering praise and recommendations for improvement.

● Developed departmental objectives, work schedules, budgets and policies. Lowen Hospitality Management- 2 years with same company transfer with in company to different positions

Front Desk and Night Audit Supervisor. 01/2015 to 03/2015 Courtyard by Marriott, Layton UT

● Established operational objectives and work plans and delegated assignments daily.

● Posted charges for rooms, food, liquor, or telephone calls to ledgers manually or by using computers

● Verified customer credit and established how the customer would pay for the accommodation.

● Collected payments and made change for guest

● Communicated audit results to upper management through written reports Housekeeping and Maintenance Manager

Hampton Inn and Suites, Lewisville TX 01/2014 to 01/2015 Established operational objectives and work plans and delegated assignments to a team of 25 employees Completed performance reviews each quarter, offering praise and recommendations for improvement. Recruited and trained new members of the housekeeping and maintenance team Collaborated with maintenance and housekeeping to ensure best quality of the rooms. Developed departmental objectives, work schedules, budgets and policies. Updated team members about changes in hotel products, services, pricing and policies HEI Hotels Management 6 years with the company transfers with in company to different positions Marriott Hotel and Golf Club Fort Worth, TX

Front Desk Supervisor 02/2012 to 12/2013

Responsible for balance the hotels accounts and direct bills Made and confirmed reservations for guest and groups Posted charges for rooms, food, liquor, or telephone calls to ledger manually or by using computers. Computed bills, collected payments and made change for Executive Housekeeping Manager, Equinox Resort and Golf Club Manchester, VT 11/2011 to 02/2012

Responsible to manage the budget, inventory, ordering, scheduling based on occupancy of the hotel. Collaborated with maintenance and housekeeping to ensure best quality of the rooms. Resolved service-related problems in a timely manner Recruited and trained new members of the housekeeping and Laundry Department team Conduct daily inspections to assure the best quality of the rooms and public places Completed performance reviews each quarter

Executive Housekeeping Manager

● Marriott Hotel and Golf Club, Fort Worth TX. 10/2010;to 11/2011 Responsible to manage the housekeeping department. C onduct daily inspections to assure the best quality of the rooms and public places

Responsible to manage the budget, inventory, ordering, scheduling based on occupancy of the hotel Night Audit Supervisor 03/2009 to 10/2011

● P ost charges for rooms, food, liquor, or telephone calls to ledgers manually or by using computers Verified customer credit and established how the customer would pay for the accommodation. Collected payments and made change for guests.

Greeted and registered guests and groups.

Verified customer's credit and established how the customer would pay for the accommodation. Computed bills, collected payments and made change for guests. Communicated audit results to upper management through written reports and oral presentations. Articulated audit findings, risks and detailed recommendations to upper management. Reported internal control issues to management and supplied comprehensive recommendations. Front Desk Manager 10/2007 to 02/2009

Town Place Suites by Marriott Bedford, TX

Responsible for balance the hotels accounts and direct bills Made and confirmed reservations for guest and groups Posted charges for rooms, food, liquor, or telephone calls to ledger manually or by using computers. Computed bills, collected payments and made change for guests Housekeeping Manager 08/2005 to 09/2007

Homewood Suites by Hilton Bedford, TX

Responsible to manage the housekeeping department. Conduct daily inspections to assure the best quality of the rooms and public places Responsible to manage the budget, inventory, ordering, scheduling base on occupancy of the hotel Housekeeping Manager 05/2002 to 09/2005

Courtyard by Marriott Bedford, TX

● Responsible to manage the housekeeping department.

● Conduct daily inspections to assure the best quality of the rooms and public places

● Responsible to manage the budget, inventory, ordering, scheduling base on occupancy of the hotel EDUCATION

Associate Degree: Hospitality Management

Colegio Universitario Del Este - Isla Verde, Puerto Rico. Rooms Management Training

5 Star Service Training

Hyatt Regency Puerto Rico - 2000 hours hotel internship.

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