Peggy M. Johnson

**** ******* ** *******, **.

***** 504-***-****

E-Mail ac4la2@r.postjobfree.com

Objective

To advance my skills and talent to get the job done accurate and on time in the business world. Education

1978 Diploma West St John High Diploma

1978 - 1980 UNO Undergraduate

1980 - 1982 Cameron College Word Processing Secretarial 1982 - 1984 Phillips Junior College Data Entry

Awards

Team Player Of the Month (McDonald)

Employee Of the Month (2X) (Service Merchandise)

Photo Awards (Service Merchandise)

Cashier Manager Diploma (Sav-A-Center)

A Fish Award (Xerox Corporation)

Company Award (Xerox Corporation)

Parent Of The Year (2X) (Stuart R. Bradley)

Parent Of The Year (3X) (Kids Of Excellence)

Cashier Award (Convenience Money Centre)

W ork Experience

6/17 - Present GCA

Transporter / Ultimate Choice Lead

U nder supervision employees will transport individual passenger vehicles (compact through large SUV) within the airport car rental facility to meet customer needs. Employees are responsible for filling out basic paperwork to track vehicle movements as well as keeping constant communication with our dispatch office. Keep all vehicles in the right stations (PC, 5*, Gold, Zones 1,2,&3 and reserved) and make sure to keep the replenished to the max of 100%. Make sure transporters are placing cars in the right stalls and not mixed so company will not or won’t lose any money. Place call on certain vehicles that needs replacing or add to complete the replenished count. 4/17 - 7/17 Direct Service Worker

Strive Center

A program designed to help people of all ages with developmental disabilities. With areas that focus on improving fundamental academic skills, developing leadership potential, improving economics opportunities through continuing education, enhancing or upgrading work skills into occupational/vocational opportunities, fostering career opportunities through education and training and promoting peer support for parents and siblings of this population. 1/17 - 4/17 Direct Service Professional/PCA/PRN/CMA ResCare

Provides services to people with disabilities, privately own home care, uses proprietary electronic health records {EHRS} and analytics, and medication management, remote monitoring and telehealth, and behavior health services and care management to create an outcomes-based environment that helps people live their best life. Drives consumers to and forth to Centers, Doctor’s appointment and other activities.

6 /15 - 1/17 Direct Service Professional

Volunteer Of America

Provides personal care of other services and supports to persons with disabilities or to the elderly to enhance their well-being, and who is involved in face -to-face direct contact with the person and is compensated through state or federal funds. Functions performed may include, but are not limited to, assistance and training activities of daily living, personal care services, and job-related supports 3/15 - 2/16 Direct Service Worker

Dream Team Of La. Inc.

Provide personal care of other services and supports to persons with disabilities of to the elderly to enhance their well being, and who is involved in face to face direct contact with the person and is compensated through state or federal funds. Functions performed may include, but are not limited to, assistance and training activities of daily living, personal care services, and job related supports. 1/15 3/15 Front Desk Customer Service

Young’s Dry Cleaning

Accurately tracking incoming orders, along with special instructions, makes it possible for the employees doing the cleaning to do their jobs properly and for the customer to receive complete outgoing orders without problems. The representative must take good instructions, make change and process credit card payments correctly or the company may lose money on transactions and upset customers in the process. Tags must be attached to incoming garments with a correlating ticket to which customer and making sure orders are ready for pick up when promised.

12/14 - 1/15 Receptionist

Natural Lashes and Eyelash and Wax Bar

Duties of a receptionist may include answering visitors enquiries about a company and its products or services, answering incoming calls. Greet visitors warmly and make sure they are comfortable, ensure reception area is tidy. Coordinate mail flow in and out of office. Coordinate office activities, handles phone calls from pdyeople appointments and update appointment and schedule follow-up appointments. Gather personal information for services and cash out people when necessary. 09/14 - 12/14 Direct Service Worker

AAA Care, LLC.

Provides personal care of other services and supports to persons with disabilities or to the elderly to enhance their well-being, and who is involved in face -to-face direct contact with the person and is compensated through state or federal funds. Functions performed may include, but are not limited to, assistance and training activities of daily living, personal care services, and job-related supports. 06/12 - 08/14 Front Desk/Sales Associate/Telephone Sales Natchez Steamboat

Sell and promote daily sightseeing products to customers in person at our waterfront kiosk. Ensure satisfaction with returning passengers. Dispatch vehicles and drivers for sightseeing tours, coordinate pickups and drop offs. Process payments, issue tickets and track sales throughout automate systems. Open and close ticket location, reconcile daily sales receipts, generate sales. Be an ambassador for New Orleans to tourists from all over the world. All other duties require exceptional communication and customer service skills, innovative thinking and problem solving, motivation, enthusiasm and willingness to sell. Ability to multi-task and prioritize and work independently as well as a strong team player. Professional manner and appearance with a positive attitude. Flexibility to work a variety of shifts, including evenings and weekends. Provide prompt, courteous and efficient handling of all requests for guest reservation, changes, cancellations and information. Maintain complete knowledge of complies and department policies, service procedures. Answer questions of guest and give information on the City Of New Orleans and also sell promotions.

12/11 - 04/12 Warehouse Clerk/ General Office Secretary Lofton Staffing

F ill and transact work orders, purchase orders and sales orders. Perform cycle counts. Replenish flow line materials and receive completed devices. Examine and inspect stock items for wear or defects, reporting any damage to supervisors. Keep records on the use and/or damage of stock or stock handling equipment. Follows standard operating procedures. Performs other related duties as required. Fill independent demands for material requisitions. Monitors equipment or processes and reports problems to supervisor. keeps area safe, clean and organized. Unload items to be stocked in warehouses and or storage yards. Verify inventory computations by comparing them to physical counts of stock, and investigate discrepancies or adjust errors. Package and stock finished goods items. Perform other tasks as assigned.

Under direct supervision, an incumbent of this class performs a variety of clerical duties of average difficulty, requiring limited judgment and responsibility in the carrying out of prescribed procedures. Detailed instructions are received at the beginning of work and on new assignments, but regular routine assignments are performed more independently and some initiative and judgment is utilized as experience is gained. Posts simple and routine data to various departmental records and may compile or assist in compiling reports based on tabulations of posted data and simple arithmetical computations; Receives and screens applications, vouchers or other forms for accuracy of content and compliance with procedural and regulatory requirements; Sorts, indexes and files documents, reports, vouchers, correspondence and other material; Answers telephone, takes messages, and/or relays information; Furnishes routine information to inquirers over the telephone or by letter; Opens, sorts and distributes mail; Maintains number index, cross-indexes, and files office correspondence and other material. Assists in proofreading; May operate a variety of office equipment. 01/10 - 05/11 Teller 1

Capital One

As the initial contact with customers, greet all branch visitors and answers incoming telephone calls in a friendly and professional manner. Performs all duties of a paying/receiving teller. Answer basic customers inquiries regarding products while complying with disclosures requirements, regulations and consumer privacy policies. Identifies potential customers needs and engages in the sales process to generate sales of bank products and services, referring to the platform as appropriate. Additionally, may run an inside or free standing drive-in window. Balance cash item, teller over/short report, traveler’s checks, saving bonds, etc.

10/09 - 12/09 Direct Service Worker/ Teacher

Hood Management Group

Service developmentally disabled and elderly persons, (198 or Older) whom seeks safety, stability and support services through States funds.

09/98 - 10/09 Account Associate, Data Entry, Secretary, Copier, Site Manager, Mailroom Attendance, Word Processor, Excel, Microsoft Office, Spread Sheet, Filing, Outlook, Scanner, Cashier, Publishing, Bookkeeper, etc. Xerox Corporation

Worked for different companies to get my skills such as that was needed such as, Bell South, Phelps Dunbar, Bankruptcy Court, Freeport Mcmoran, Chevron Oronite Plant, Blue Williams, Jones Walker, City Hall, etc.

4 /92 - 2/96 Cashier, Cashier Manager, Computer Data Entry, Photo Developer Sav-A-Center

Reviews point of sale transactions for compliance with company policies and procedures; reconciles cash with sales records daily; performs general recordkeeping and accounting duties; collects, organizes, records and files information; performs computer data entry as required. Greets customers in person and by phone, answers questions, addresses concerns, and offers assistance as needed. Handles all types of customer transactions; receives payment and/or obtains credit card authorization and is responsible for ensuring accuracy of such processes. Provides training for new cashiers on policies and procedures related to point of sale computer system. May oversee the checkout stations and the effective operation of the front of the store: regularly monitors checkout stations to ensure adequate cash available. Assists by preparing sales tickets and operating point of sales terminal as needed. Ensures that checkout areas are properly maintained in clean and orderly condition; approves transactions that require multiple review.

3/89 - 4/92 Cashier Teller

C onvenience Money Centre

Transactions in accordance with established policies and procedures; must be continuously aware of fraud loss and check cashing guidelines as well as all security and transaction documentation requirements. Also responsible for the security of assigned cash which must be maintained and balanced within established guidelines. Organizes opening and closing duties as assigned. Follows operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift. Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the manager. 1/85 - 3/89 Cashier, Cashier Manager, D & D Clerk, Electronic Clerk, Sales-Person, Jewelry Clerk, PBX Operator, Storeroom Clerk, Warehouse Clerk, Photo Developer Service Merchandise

The Sales-Person is responsible for the day-to-day management of specific sales departments. Storeroom Clerk maximize sale results through managing associates on the sales; D & D Clerk marks down and decides which merchandise are for sale. Warehouse Clerk monitor the store’s sales performance on a daily basis utilizing all available sales reports; provide guidance to the merchandising team associates to expedite the flow of merchandise from the receiving area to the sales floor. Cashier Manager assist with scheduling associates and maintaining integrity in all scheduling functions, ensuring schedules and Payroll budgets are compliant with. Jewelry Clerk use a professional approach to selling that includes keeping information cards on interested customers, and making phone calls or sending postcards to customers who might be interested in new merchandise. Electronic Clerk ensure products are seamlessly received from delivery trucks and are continually stocked, replenished, and merchandised on the sales floor. Confirm the implementation of special projects are accurate and timely. Monitor merchandise entering and leaving the store entrances/exits. Provides carryout service and/or load merchandise in customer's vehicle. Maintain and monitor store in-stocks. Store Asset Protection / Loss Prevention, and develops films for customers drops off or wait for printings mixes chemicals to develop films.

7/78 - 1/85 Cashier, Fry Cook, Drive Through Manager McDonald

Enjoy people and providing friendly, accurate service to customers as well as your teammates and managers. Key responsibilities include greeting customers in the restaurant or drive-thru, taking and ringing up orders, handling payment and thanking customers. You’ll also prepare and store food ingredients, assemble food and beverage orders, check to make sure they’re correct, package products, and maintain a clean, safe work and dining environment. Operate a cash register, execute and document all cash procedures including deposits, identify and react to in-store repairs, open/close store, execute the daily cash report (DCR), weekly summary, and other reports as needed order regular merchandise and check in merchandise, verify billing and maintain accurate inventory levels.

Voluntary Interest

KFS Ministry Church Secretary

Choir President

President of the Clothes Closet

President of the Repast

Ames Blvd Baptist Church

Computer Skills and others

Microsoft Office, Publishing, Spread-Sheet, Outlook, Word, Excel, Data Entry, Templates, Program, Mailroom Attendance w/ stamps, Taxi cabs badges, License Permits Tech, Manager, Supervisor, Front End Manager, Film Developer, Caregiver, Passport Maker, Sales, Public Speaking, PBX Operator, Leadership, Healthcare, Finance, Cashier, Customer Service, Van Driver etc Certifications:

First Aid CPR AED Photo Developer CMA PCA

References

Mark Roth Technician 504-***-**** ac4la2@r.postjobfree.com Kendall Gros Technician/Copier 504-***-**** ac4la2@r.postjobfree.com Ingrid Myers Teacher/Beautician (504) 881 - 6066

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