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Management Administrative Assistant

Ottawa, Ontario, Canada
February 26, 2018

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Ayesha Iqbal

*** **** *** ***, ******, ON K*G *T*

Mobile: 647-***-****


Masters of Computer Applications, Preston University, Islamabad, 1994

Bachelors of Science, Majors: Mathematics and Physics, Islamabad, 1990.


15+ years of experience in office management, administration, client liaison, strategic planning, human resources, accounts management, procurement, events, etc.

Exceptional computer, website design, content writing and data management skills.

Experience working with Canadian Government, international and national organizations, human rights sector and aid agencies.

Involved in project management, research, data analysis and reporting and development of automated tools.

Successful marketing and promotional strategies, campaigns, plans and materials.

Staff mentoring, problem solving, conflict resolution and team management skills.

Proficient in major mainstream software especially MS Office (Word, Excel, Power Point, Outlook.)


Administrator & Business Developer, Softusion Inc. December 2007 – May 2017

Project management and administrative support services.

Sales management, RFPs, proposals, client liaison and bringing in new clients.

corresponded with clients and draft proposals, reports, presentations, etc.

contributed in business development strategies, marketing & client liaison.

research, data gathering, data and statistical analysis, reporting & presentations.

responsible for documents management, budget and accounts, invoicing, account receivables, procurement, hiring, human resources and planning.

managed trainings and meetings, manage calendars & prepare materials.

websites management, content writing, monitoring, search engine optimization, social media campaigns, etc.

managed travel, reservations, itineraries, travel claims, etc.

Senior Consultant, Wiltshire Consulting, Ottawa Feb 2001 – March 2007

contributed in several risk management and audit projects for Canadian federal and provincial government departments.

contributed in business development, marketing & IM/IT strategies.

developed automated tools to facilitate ERM and admin functions.

designed and developed the corporate website

successfully initiated automated training and accounts mgmt system.

successful marketing campaigns leading to rapid increase in clients.

provided direction, guidance and support to the client and staff.

Administrative Assistant, United Nations Office, MCP May 1993 – Jan 1997

Provided support to the Program Manager of Mine Clearance Program in Afghanistan.

Provided assistance in developing progress reports, proposals, statistical reports, etc.

Coordinated with various Mine Clearance NGOs and agencies working in the fields.

Contributed in the development of a Mine Clearance Database consisting of demining activities, area cleared, area to be cleared, types and amount of mines cleared, etc.


Executive Board Member, SOS Children's Village, Multan. Worked as the Executive Board member with this international organization to provide support in the running and management of the Children's Village (270 children), its associated school (approx 1400 students) and a Youth Centre with (70 boys.)

Education and Information Development Program. Initiated and managed a project to facilitate education for destitute children working as labors. Led a team of volunteers and coordinated with various schools in the community to mobilize funds and awareness of child labor and illiteracy problem in Pakistan.

Standard Human Rights Information Management Systems. Worked as an Advisory Committee member with HURIDOCS, an international network for the development of standard human rights information handling tools. Worked independently with Pakistani NGOs for the development of national human rights information network and develop their in-house information management capabilities to facilitate human rights advocacy.

National Human Rights Information Network. Conducted national surveys to analyze the Information Management problems faced by Human Rights NGOs and designed solutions. Developed report on the status of human rights information network in Pakistan. Conducted training for NGOs in information handling and electronic communications.


Software: MS Office (Word, Excel, Power Point, Outlook) Visio, Lotus Suite

Systems: MS Access, PHP, MySQL, JavaScript, JQuery, HTML5/XHTML,

Web Design: HTML/DHTML, CSS, Dreamweaver, FrontPage

Graphic Design: PhotoShop, Fireworks, Corel Draw, Illustrator, Visio

Documentation: Adobe Acrobat, Frame Maker, Page Maker, MS Publisher, MS Word

O/S & Servers: MS Windows 10/XP/2000/NT, IIS, Apache

Misc: User Training, Help Desk and Technical Support


Database Analysis and Design, Certificate Course from University of Ottawa

Risk Communications in Decision-Making Process, certificate course

Project Risk Management, certificate course

Modern Risk Management: Awareness and Tools, certificate course

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