Customer Service Professional Experience

RENEE LOVETT

**** *** **** **., *******, Ms. ****2, 601-***-****, *********@*****.***

Objective

To be a professional contributor to an effective business team with clear and important goals

Qualifications

Administrative management and experience in all facets of accounting, with the ability to analyze, compare and interpret facts and figures. Thirty years of professional experience in fast paced environments demanding strong organizational, technical and interpersonal skills. Confident and poised in interactions with individuals at all levels. Detail oriented and resourceful in completing projects, with the ability to multi-task effectively with minimum supervision. Sound computer and business systems skills.

Related Professional Experience

Owner/Operator

The Getting Place/The Video Store (2003-Present)

Manage and expedite all accounts payable, accounts receivable, bank accounts, customer service and tax reporting. Provide customer service and secretarial functions. Prepare brand and store assortment plans based on seasonal analysis and profitability plans. Generate and update monthly sales, based on actual sales. Develop buying strategies, merchandise mix based on market trends, consumer feedback.

Administrative/Management/Full Charge Bookkeeper

Servpro of Madison (2012-Present)

Odyssey Petroleum/Pan Southern Petroleum (2001-2009)

Westfort Energy/Delta Energy (1990-2001)

Processed and expedited payroll, quarterly tax returns, W-2’s, 1099’s, State and Federal tax reports. Assisted in maintaining corporate financial statements and quarterly and yearly audits, general ledger and investor portfolios. Processed and expedited all accounts payables, accounts receivables, property management, joint interest billing, reconciled and maintained all corporate checking and saving accounts. Managed and maintained all insurance policies’; Dental, Medical, Workman’s Comp., General Liability. Assisted in the decisions regarding repairs and maintenance to all real estate property, oil and gas wells and equipment.

Provided reception, secretarial and customer service functions with the ability to develop rapport quickly and easily. The ability to type 45 wpm, use 10 key calculator, proficient in MS Excel, Word, Outlook, Publisher, Quick Books and with Internet, Internet research. Acted as liaison between management, accounting department and field personnel. Able to communicate verbally and in writing-clearly, concisely, and effectively. Attentive listener, identifying problems and developing solutions.

Education

Engineering Graphics/Computer Science

Hinds Community College, Raymond, Ms.-1979-1980

Engineering Graphics/Computer Science

Delgado Community College, Algiers, La.-1981

Real Estate Agent

Mississippi Association of Realtors, Jackson, Ms.-2001

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