VINIT PURI

+91-981******* (India New Delhi )

E-Mail: ac4l4l@r.postjobfree.com

Top Level assignments in Planning & Management / Operations / CRM / Business Development with reputed organisations, preferably in Hospitality Industry.

PROFESSIONAL PROFILE

An astute leader with over 19 years of cross-cultural experience in Hotel Management and Food Beverage in Business Development, Management, Operations and Business Planning with a proven track of success in delivering record-breaking revenues and profit gains. Proficient in planning & developing business according to visibility studies for different markets with good planning for budgeting & forecasting in order to maximize the profit and revenue and reduce the cost. Presently associated with DEWDROP HOTELS as Vice President from NOV 2014. Committed to ensure highest level of guest service at all times, resolving complaints & issues efficiently. Adroit at planning and implementing quality parameters for service areas in line with the standard and international guidelines. Adept at defining and implementing Standard Operating Procedures to enhance customer satisfaction. Keen operator with clear understanding of Budgets, Cost analysis, Financials, Business requirements and experience of operating each unit as separate Profit centre. Highly motivated team leader with strong communication and people skills. Divergent outlook with creative approach to problem solving using analytical skills, & the ability to deal effectively with all levels of an organisation.

Functional skills include:

-Pre-launching Hotels

-Planning & Management

-Franchise Development

-Food and Beverage Operations

-New Business Development

-Operation Management

-Training & Development

-Team Management

-Organisational Leadership

-Policies & Procedure Formulation

-Contract Negotiations

-New Product Development

-Sales & Marketing

-Advertising and Promotion Planning

-Budgeting

-Quality Compliance

-Program Development

-Microbrewery

ORGANISATIONAL SCAN

JANUARY 2012 – NOVEMBER 2014 SENIOR GENERAL MANAGER

Golden Tulip New Delhi

Role.

Strong negotiation and interpersonal skills, exercising tact, diplomacy and strong communication at all levels.

Excellent team player, and enthusiastic leader

Solution orientated, performing well under pressure.

An exceptional level of leadership skills, able to organise people and resources effectively and at a high level

A strong ability to make decisions to achieve objectives.

Innovative and resourceful in the delivery of services to needs and expectations.

Imaginative flair and the ability to create something from nothing.

Adept in hotel software

Thrive on happy customers and product excellence

Financially astute and able to manage multi site operations

Passionate about great food and great hospitality service

Able to analyse and present data or information at all levels

Excellent project management skills & experience with an eye for detail

NOVEMBER 2010 – DECEMBER 2011 Group General Manager

HOTEL AFRICA AVENUE New Delhi

Role:

Managing & Organising 3 hotels operations and sales marketing

Planning and implementation of expansion plans of the present properties

Responsible for sales and marketing from the New Delhi office as well as international partners.

Branding and positioning the hotel as a chain with two more properties.

Planning and implementation of the entire project including construction and launching.

Introduction of new hotel to the market and appointing staff.

Preparing and implementing the current year budget of launching, branding & as well as operations.

Represented the AFRICA AVENUE Chain facilitated by the department of tourism.

Represented the hotel in all Travel marts in India.

DECEMBER 08 – OCTOBER 10 GENERAL Mangager

Kyne Hotels New Delhi(Unit of Ramada Hotels)

Role:

Supervising the civil works & preparing opening budget and the policies and procedures of the property.

Planning the grand opening of the hotel & handling the overall administration of the entire hotel.

Managing volumes of the business generated through sales and marketing and maintaining the A.R.R.

Branding and positioning the hotel in national and international market.

Setup of Sales & marketing channels for hotel in India and abroad.

Formulated Sales & Marketing Plans for enhancing F&B and room revenue.

Prepared & conducted hotel opening ad campaigns, media coverage on national & International level.

Introduction of the hotel among corporate, inbound & domestic travel agents & Media.

Represented the hotel in all Travel marts in India and abroad.

Reviewing the Budgets and Targets for the Sales offices.

MIS report.

Notable Milestones:

Successfully achieved opening target revenue with 85 % occupancy.

Effectively marketed and promoted the hotel both in the local as well as the international markets.

Supplemented the existing staff with professionals skill.

Designed & executed the service standards of the hotel to be in sync with the Great Hotels of the world.

Planned and implemented the Butler training and services which provided a service niche to the property.

Identifying & developing new streams for long term revenue growth and maintaining relationships with customers to achieve repeat/ referral business.

Utilizing the public information and personal network to develop marketing intelligence for generating leads.

AUGUST 06 – NOVEMBER 08 General Manager

Dolphinns

Role:

Managing & planning the operations of the Hotel targeting maximum business potentials & preparing and implementing budgets,

Organising conferences, events & banqueting and ensuring the proper execution of activities in the all unit of Hotels.

Source analysing

To make corporate presentation to ensure additional business through further tie-ups with domestic & international travel trade.

Notable Milestones:

Efficiently overhauled and systemized the complete accounting and reporting procedures of the condominiums & reduced pilferages and labor costs.

Generated additional income by outdoor catering for MNC & other corporate.

Spearheaded the conceptualization and opening of 2 new Food and Beverage Outlets: Metro Masala, Gips.

Executed the duties as Consultant for the construction of the new hotel project & monitored the operations and project development and ensured that the constructions are done in accordance to plan.

Implemented marketing strategies to boost sales (a 30% increase).

Administered the efficient operation and development of the resort complex including everything.

JANUARY 05 – JULY 06 General Manager

Thirty Three (unit of Unique hotels)

Notable Milestones:

Implemented European concept hospitality thereby raising the brand value of the property.

Successfully handed over the apartments and suites to the unit owners of 80% occupancy.

DECEMBER 03 – DECEMBER 04 General Manager

Hotel Star Grand (unit of Star Hotels)

Role:

Maintaining the standards and services of the hotel to a five-star expectation.

Accommodating junket groups from Asian countries like Hong Kong, Taiwan, Korea and Japan.

Notable Milestones:

Branding of Star Group Hotels.

Efficiently led the negotiations with travel agents and online portals.

Successfully led and implemented marketing polices of residential training programme & banqueting resulting in an overall jump in customer base to the tune of 60%.

PREVIOUS EMPLOYMENT

2002-2003 Resort Manager Kalmatia Sangam Himalayan Resort, Almora

(Premium holiday’s destination)

1995-2002 Manager Operation Legend Inn (Corporate Hotel, New Delhi)

ACADEMIA

Graduated from Delhi University in 1991.

Post-Graduate Diploma in Public Relation & Advertising from School Of Communication & Management Studies 1992.

Diploma in Hotel Management from Sapphire Institute of Hotel Management & Catering Technology 1995.

PERSONAL DETAILS

Date of Birth : 16th Oct 1971

Nationality : Indian

Marital Status : Married

Address : F 237 A, Dilshad Gardern Delhi-110095.

Passport : Yes

References : Available on request

Current Emoluments Drawn: @Rs.1,50000+Allowances & Perquisites per month

Date: Signature

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