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Head of Human Resources

February 26, 2018

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Balasubramanian Muthukkaruppan

Address: Kuwait

Phone: + (965-**-***-*** Email:

Head of Human Resources

Career Brand: HR business leader with more than 24 years’ achievement in understanding business goals and recommending new approaches for effective continual improvements in business objectives, productivity and development of HR department within the company.

Strategic Planning: Renowned strategist acclaimed for building organisational capability through ownership of talent management processes, including acquisition, performance management, employee development and succession planning.

Impact: Innovation-focused change driver with a history of redesigning operations to enhance profitability, reduce expenses, simplify workflow, optimise compliance and ensure continuous improvement.

Culture: Supported and enhanced company’s culture by working in partnership with business leads and executive teams to develop reward practices and compensation plans in line with market standards to recognize, retain, and engage employees.

Transformation: Piloted business transformation towards profitable growth by instilling advanced change management effectiveness capability throughout the organisation.

Leadership: Facilitated businesses by developing internal and external slates, facilitating assessment and selection of leadership talent for key roles, and developing high potential talent toward readiness for key executive positions.


Human Resources Strategy Staffing and Recruitment Process Employee Compensation & Benefits Staff Development Activities Training Initiatives and Results Organisational Structure Alignment to Business Drive Continuous Improvement Performance Management Manage Compliance and Legislation Business Partnering Drive Knowledge Retention /Best Practices Strong Project Management Developing and Implementing Policies Conflict Resolution /Labour Relations


Instrumental in transforming a personnel department to a fully-fledged HR department within a year for companies with staff of more than 2500 across multiple countries without assistance from external consultants. Headed a team to draft the full HR Policy.

Received the prestigious award of 'The Best Corporate Culture' from Halogen Software for devising a fully integrated career and performance management system as well as creating job descriptions, job families, career paths, skills matrices, competency matrices and career workshops, resulting in improved employee satisfaction.

Designed and implemented a performance management system and an incentive structure which enabled quarterly evaluations of employees, thereby ensuring that the appraisals for 2500+ employees were performed every quarter and incentives calculated for them were paid quarterly.

Created and implemented a compensation and benefit structure by liaising with an external consultant thus ensuring all job titles are aligned in a systematic manner and according to hierarchy.

Significantly reduced employee turnover by establishing an assessment centre to identify top talent and creating a talent pool for critical positions and succession plans.

Played a key role in organisational restructuring involving designing and implementation of multiple change management approaches to increase employee engagement whilst aligning them to company values and mission.

Led the team in technology implementation of a number of software programs which included Oracle HRMS, Oracle Fusion, Oracle Taleo and Halogen Software.

Served as a part of the team for a major demerger which involved selling part of the organisation’s business to a leading business conglomerate. Solely managed all HR aspects of the demerger from concept to implementation.


Senior Manager - Human Resources International Turnkey Systems, Kuwait

Sep 2006 – Present

Conceptualising robust operational policies and procedures, ensuring organisation is on track to meet business objectives.

Responsible for recruiting, manpower planning, interviewing, training, coaching and counselling employees and management. Accountable for maintaining compensation, determining production, productivity, quality, and customer service excellence.

Strategizing human resource issues, providing recommendations, analysis, and organisational critical thinking and direction. Drive initiatives that implement human resource objectives that align with organisational objectives.

Spearheading improvements in talent development and succession planning.

Created Career Paths, Job Families and Implemented a career management system based on retaining and managing talent to develop key players.

Creating and conducting Psychometric Assessment centres while motivating and monitoring organisational leadership teams in leadership, employee engagement, diversity, and work ethic policies.

Designing and implementing systems, accumulating resources, resolving issues, and implementing change.

Transforming personnel department into HR department by adopting 'best practices' and change management approaches.

Developing best practice assessment centre approaches for recruitment and development.

Acclaimed for devising a fully integrated career and performance management system, achieving company award of 'The Best Corporate Culture' being the first company outside of the US and Europe to win this prestigious award.

Filling talent gaps by time-monitored recruitment, with minimal deviations from SLA.

Played a key role in defining criteria and establishing refined guidelines for SLAs.

Instrumental in creating high-achieving enterprise culture through employee engagement interventions.

Skilfully initiating pay to performance project, integrating a performance-based operation.

Inventing a new salary structure competitive with market, and developed incentives for sales and support sales that linked to performance using internal resources.

Streamlining corporate objectives through Balanced Scorecard (BSC) approach, assessing, measuring, and generating reports.

Instigating a mentoring programme delivering a more positive work environment, and fostering leadership skills in mentors.


Superintendent – HR Kharafi National, Kuwait

May 2004 – Aug 2006

HR & Training Consultant Royal Institute of Management, Kuwait

Dec 2003 – Apr 2004

Personnel & Marketing Manager Raagham Industries, India

Sep 1993 – Nov 2003


Master of Business Administration IGNOU, India

Aug 2003

Bachelor of Science – Mathematics Calicut University, India

Aug 1992


SHRM - SCP Certified - Society for Human Resource Management - Senior Certified Professional


Level 1 & 2 Certified - British Psychological Society (BPS)


Certified - "Career Planner" - Synchronicity


Certified - "Competency Based Interviewing – SHL


Certified - "Job Analysis and Competency Design" – SHL



Date of Birth: 25thFeb, 1972

Nationality: Indian

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