Sign in

Customer Service Food

United States
February 26, 2018

Contact this candidate


Leonard Locke, Jr.

** ***** ******



Department of Veteran Affairs, North Little Rock, AR

Cook Supervisor, August 2013 to Present

Responsible for coordinating all functions of the food production areas supervision of food production and food service employees

Plan, prepare, and coordinates the preparation of entire meals

Make sure all equipment are working properly

Scheduling staff completing daily work outlines

Making sure everything is HACCP standards

Department of Veterans Affairs, North Little Rock, AR May 2010 to August 2013

Cook, May 2010 to August 2013

Responsible for helping in food control and inventory

Responsible for helping in food preparation and serving the meal

Help train new employees

Maintain cleanliness of the kitchen

Maintain temperature records in compliance with government standards

Ensure that food was labeled properly to ensure safety

United States Navy January 2002 to June 2009

Baker on Watch, San Diego, CA 2004 to 2005

Provide outstanding customer service to 7,000 crew members while producing superb baked products during deployment cycles

Maintained high standards of sanitation in the bakeshop and related spaces resulting in consistent excellent grades during monthly medical sanitation inspections

Instrumental key player in preparation for Captain Edward F. NEY Award inspection and 2005 finalist

Bake Shop Supervisor, Bremerton, WA 2005 to 2006

Assisted Management

Operate specialized food service equipment

Maintain and clean food service preparation and service areas

Ensure there was no risk of food borne diseases by following the guidelines for safe temperatures, storage, preparation and the serving of food

Convert and adjust recipes

Effectively ensured top-notch food and customer service for all messes on board

Directly contributed to the high successful INSURV inspections for the supple department

Operating Management Work Center Linen Supervisor, Oak Harbor, WA 2006 to 2008

Managed an annual budget of $189K

Received, organized, issued and inventoried more than 82,000 pounds of linen

Maintained strict compliance with the National Fire Protection Association and Joint commission standards, leading the directorate to zero discrepancies during annual survey

Night Baker Supervisor, San Diego, CA 2008

Operate and Manage Navy messes

Trained new employees

Compiled and maintain records of food use and expenditures

Clean and inspect galley equipment, kitchen appliances, and work areas to ensure cleanliness and functional operation

Assist supply officers in ordering, storing, accounting for and preparing foods

Operating Management Work Center Linen Supervisor, Oak Harbor, WA 2008 – 2009

Maintained and managed the hospital linen program for junior sailors

Provided linen support throughout the hospital and maintained 95% validity for more than $100,000 worth of linen

Provided key support to the command by arranging and coordinating ceremonial functions, command inspections, and command fund raising activities and special events


College Degree: Associate of Arts

71 credit hours completed Pulaski Technical College, May 16, 2015

12 credit hours completed Columbia College Oak Harbor, WA. 2007 – 2008

2 week course First Coast Tech Institute for Culinary Arts St. Augustine, FL. 2004

High School Diploma:

Thomas Cooley High School Detroit, MI. 1990 – 1994

Contact this candidate