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Customer Service Sales

Oak Grove, Kentucky, United States
February 23, 2018

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Lynette Harrison

**** ******* ***

Oak Grove, KY


Management and customer Service has always played a relevant role in my work history. From my first career as a Top Realtor for over twenty years, as an Owner/ Property Manager of a Twenty-Eight unit Apartment complex for ten years and Insurance Sales for four years. I believe the satisfaction expressed from my Clients, became a building block to my success. I have confidence that my experience, work ethics, drive and positive attitude will enhance any business I represent. I have strong commitment and strive to be a part of what makes a company excel.


Experience with sales, business development, managing, customer relations, office administration. Ability to prioritize and multitask with strong attention to detail and exceptional organizational skills, team player or stand alone, positive attitude, integrity, initiative and problem solving.


Insurance Agent

Lincoln Heritage

July 2017- current

Creating new client sales, problem solving, product knowledge, writing policies, along with field underwriting to guide clients to the best solutions for them.

Experience in data processing, handling confidential files, accuracy of data, schedule appointments and follow up on requirements.

Property Manager Retired Tigers

Express Employment

November 2017 December 2017

HUD Section 8 housing, 82 units, Processing move in and move out's, data entry in Yardi, prepare work orders, resident management and compliance standards.


Life Insurance/Career Agent

Transamerica Agency Network

November 2014 to July 2017

TAN Impact Award for 2016, for over $50,000 in production Life insurance, health and Annuity sales. Servicing a book of 600+ clients, creating new client sales, problem solving, product knowledge, writing policies, along with field underwriting to guide clients to the best solutions for them. Experience in: data processing, handling confidential files, process payments & claims, accuracy of data, research, schedule appointments, follow up on required documents and client, retirement advice, college funding and wealth building solutions. Customer service honesty and a high degree of integrity are a top priority for client retention. Life, Accident and Health Licensed in Indiana, Ohio and Minnesota.

Health and Life Insurance sales

Aflac Insurance

February 2013 to November 2014

Triple Crown Award & Trip- Qualified by production in first year service (200 Top New Agents in US).

Supplemental insurance sales, Meeting and planning with business owners and presenting and servicing their employees with new policies and claims. Individual sales, data entry, product knowledge, maintaining accurate records and confidential information, marketing and gaining new accounts.

Retail customer service/cashier

JC Penney

November 2009- February 2011 & March 2014- November 2014

Awarded for the most customer surveys in Home Department 2010, Achieved “Diamond Pin” Award for advanced customer service responses.

Retail department store, customer service skills and customer satisfaction. Positive attitude, friendly, willing to learn any area of the store, worked when needed in most all departments. Working on merchandise displays, stocking, pricing, cash register system, handling large amounts of cash, catalog department experience, phone orders and store inventory.

Bar Owner/Manager

Yorkshire Pub

March 2009- March 2010

Safe Serve Certificate

All aspects from the contract sale of purchasing the building with apartments. Working

hands on, in hiring, bar tending, kitchen, ordering, rental management and customer

service/client retention.


Orizon Real Estate- Nov 1989-Dec 2010

Century 21 Bradley Realtors- Jan 2011-Mar 2012

LT Real Estate- March 2012- Dec 2012

ABR, CRS, GRI, Broker, NAR

Consistent Multimillion Dollar Producer, multiple awards for performance.

Goal oriented, self starter, Independent Contractor/ Customer Service, Prospecting, listing home process, creating a market analysis, recommendations on pricing and projected expenses, marketing and advertising, handling legal documents, order title work, surveys, home inspectors, working with buyers when selling homes, Pre-qualifying buyers for financing, market research, financing, writing contracts and handling escrow of monies. Follow up on required documents, contacting lenders during loan processing.

Property Manager/Owner

Denihan Plaza Apartments

May 1993 – March 2002

Owner of a 28 unit apartment complex, my responsibilities included; advertising, selecting tenants, schedule building or property or tenant maintenance and repairs, maintain rental and banking accounts accurate records, legal proceeds and resolve issues.

Columbia City High School, GE Diploma 1984

IPFW 1984, 1985

Ivy Tech 1989

Beer School of Real Estate1999,

Greenlight Online Insurance School 2013

Licenses Held:

Individual Life, Accident and Health

Indiana Insurance Producer License

January 2013 Lic. #862354

Additional Licenses held in Ohio & Minnesota

Real Estate License 1989,

Broker License 1999 Lic. #AB29900015

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