IT Support Engineer
Innovative. Talented. Computer Service Engineer with proven track record in learning new skills since certified with a Computer software Diploma in 1998 .I am a confident and reliable IT support engineer with extensive practical experience of working with computers and resolving any support issues that are raised to the service desk. Possessing a proven ability to administer and control the operation, configuration and maintenance of computer based information systems, as well as having an eye for detail and able to multi-task under pressure. An excellent communicator, can relate well with people at all levels and has the flexibility of working well as part of a team and on my own. Now looking to further an already successful career by working for an ambitious and expanding company.
AREAS OF EXPERTISE
Networking, Windows and Linux Servers, Infrastructure Support, Microsoft technologies, Remote Desktop Tools, VM ware, Virtual Box
SKILLS AND WORK EXPERIENCE IN LINUX, Debi an Linux, SUSE, Centos, Ubuntu, Shell Script,Postfix Mail Server, IP tables Firewall Server, Squid Proxy Server, Linux Scripting, SAMBA File Server, Linux Web server, DNS, Deep Knowledge in Open Source Security Tool s for Analyze network Vulnerabilities and Security Holes
SKILLS AND WORK EXPERIENCE IN WINDOWS
Windows 95, 98 XP Professional, Windows 7, Windows8, Windows 10, Windows 2000, 2003, 2008.2010, ISA Server, Active Directory, Skills in solve virus issues of windows environment SKILLS IN NETWORKING
Configuring Managing, and Maintaining, Routers and Switches, Firewall. Experience in Accounting
I started my carrier as System Administrator And Accounting Assistant in National Traders Agencies .There I managed accounts payable, accounts receivable and payroll departments in Tally
KNOWN PROGRAMMING LANGUAGES
FoxPro, Visual Basic,Java
LOCATION: Kochi, Kerala
KNOWN LANGUAGES: Malayalam, English, Hindi
Date of Birth: 14.5.1973
Marital Status: Married
Passport No: R6367152
PDC (Pre-Degree Course Kerala)
DCA in Computer (Diploma in Computer Application) Indian Institute Computer Science Kochi DCH in Computer (Diploma in Computer Hardware) Science and Technology Entrepreneurship Development Center
MCP Microsoft Certified Professional2003 Server
Debian Linux (Advanced System Administrator) I leg Kochi CARRIER SUMMARY
Worked as System Administrator and Accountant in National Traders Agencies 1998 to 2001 Worked as Service Engineer in VTen Computers in Kochi 2002 to 2006 Worked as a System Administrator in AL-Padeel at Saudi Arabia (2006-2008) Worked as Service Support Engineer Koluthra Electronics Kochi (2009-2012) Worked as a Senior Service Support Engineer at Eface IT solution (2012 –Present) Duties:
Responsible for networking, design
installation and maintenance services
Supporting users and network administrators over the telephone and by email. Maintain the company’s network infrastructure.
Networking and providing support for Windows,
Configuration and testing of any new hardware and software.
Travelling to client sites to help with installs
Deployment and troubleshooting.
Management of the daily data backup and retrieval scheme.
Installing and operating Windows desktop and server operating systems.
TCP/IP networking and hardware maintenance and repair
Ensure computer hardware is safe & complies with health and safety legislation
Applying patches in accordance with company procedures. Place: Mattancherry Kabeer.P.M