Suzanne Mapes

*** ******* ***** *****, ******, GA 30114 770-***-**** ac4kup@r.postjobfree.com

Professional Profile

-Executive Assistant with 20+ years’ experience providing thorough and skillful support to

C-level executives and office management in a corporate office setting.

-Strong skills in MS Word, PowerPoint, and Publisher. Intermediate skills in Excel.

-Excellent written and verbal communication skills.

-Self-motivated and driven.

-Organized, detail oriented, and proficient in time management.

-Rapid learner with strong planning, writing, and organization skills.

-Teamwork and conflict resolution.

-Adept at accomplishing multiple tasks simultaneously and working effectively under pressure.

-Enthusiastic and dependable.

-Phone etiquette, well spoken, proper English, personable/friendly, and professional.

-Recognized for consistently exceeding performance goals.

-Maintains discretion and confidentiality.

Highlights

Microsoft Office Suite: Trade Show Coordination, Attendance & Scheduling

Word – correspondence & mailings Event Planning & Site Selection, Meeting Planning &

PowerPoint – presentations & reports Conference Scheduling

Publisher – marketing brochures/materials ADP Partner Payroll Program for H.R.

Excel – monthly spreadsheets Accounting, Petty Cash & Company Checkbook

Accomplishments

Executive Assistant 01/2003 – 12/2017

Front Range Vending Inc. – Denver, CO

Provided administrative support to company President to include preparing PowerPoint presentations, sales contracts, leasing contracts, invoices, and marketing materials. Handled all correspondence, travel arrangements, meeting appointments/calendar, answering incoming phone calls, accounting, company checkbook, expense reports, incoming/outgoing mail, errands, and other daily administrative duties. Generated new business through sales of equipment and contracts, leasing equipment on short and/or long-term period, maintenance contracts, and supplies/inventory sales and contracts. Strong telephone communication with vendors. Travelled to customer sites/businesses to oversee installations and ensure customer’s needs and satisfaction.

Executive Assistant, Sales & Marketing 05/1998 – 09/2002

Everglades Outfitters Inc. – West Palm Beach, FL

Provided support to President and worked closely with clients. Responsible for all administrative, sales, advertising/marketing, answering phones, and accounting for company. Designed and developed company website. Designed marketing materials/brochures with MS Publisher for distribution to hotels/motels and travel agencies within the U.S. and abroad. Had legal waivers signed and on file prior to adventures. Attended meetings on behalf of company. Coordinated clients’ activities/adventures in order to maintain everyone’s safety.

Executive Assistant to Executive Director/CEO 02/1997 – 11/1997

NACORE International – West Palm Beach, FL

Handled all administrative, travel, and telephone tasks for CEO. Prepared presentations and correspondence while utilizing MS Word and PowerPoint. Maintained client database. Worked closely with a 42-member Board of Directors and Chairman of the Board. Attended 3 Board meetings annually and Executive Committee meetings. Assisted Events Manager with coordination of 5-6 annual conventions.

Executive Assistant 01/1996 – 01/1997

InTime Systems Intl. Inc. – West Palm Beach, FL

Provided direct administrative support to the CEO, Executive, and Senior Management. Managed the calendar, travel arrangements, and daily administrative tasks for executives. Processed expense reports, ordered supplies, booked and arranged meetings. Prepared presentations with PowerPoint and correspondence with MS Word. Scheduled Board of Directors’ meetings and assisted with meeting materials, agendas, and catered lunches. Arranged appropriate travel, agendas, and necessary contacts. Interviewed and hired all Administrative staff. Assisted CFO and Chairman of the Board. Filled role as Office Manager.

Executive Assistant 02/1995 – 12/1995

ITT Sheraton Corporation, Sheraton Suites Plantation – Ft. Lauderdale, FL

Assisted General Manager of a Corporate-owned hotel along with the Human Resources Director, CFO, Director of Property Operations, and 6 other Managers as needed. Handled all administrative tasks, prepared presentations, handled Guest comments/complaints while maintaining good public relations (in person and writing), backed up computer system daily, completed Security & Accident Reports for property, took Minutes at Board of Operations weekly meetings, and handled all VIP reservations and amenities. Assisted Accounting department. Assisted Human Resources department with employment verifications, employment drug screenings, new-hire paperwork, and processing bi-weekly payroll.

Administrative Assistant & Trade Show Support 11/1987 – 01/1994

Encore Computer Corporation (formerly Gould Computer) – Ft. Lauderdale, FL

Scheduled all customer visits to company from throughout the world. Greeted, registered, issued visitor badges, and assisted onsite guests. Managed and maintained Conference Services Center, maintained a/v equipment, and handled catering. Selected meeting presenters, prepared meeting agendas, set up pre-briefing meetings, and the main meeting. Handled all administrative tasks for visitors and other C-level executives as needed. Worked closely with Director of Sales & Marketing to select and travel to hotel/resort sites for meetings. Coordinated, scheduled, and attended 3 Users Group meetings annually. Registered all meeting attendees pre-meeting and onsite and handled any requests from meeting attendees and/or fellow employees. Collected fees in excess of $12K per meeting. Maintained database of 3,000 Users. Transcribed meeting minutes from recorded tapes.

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