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Customer Service Sales

Location:
Irvine, CA
Salary:
65,000
Posted:
February 22, 2018

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Resume:

Jesse Janssen

**** ******* *****: 707-***-****

Newport Beach, CA Email: ac4ktz@r.postjobfree.com

HIGHLIGHTS OF QUALIFICATIONS

● Presidents Club Award Q2 2017

● 2017 Performance to Goal Champions

● 3rd Place Award for NPS Promoter scores Q2 2017

● Q2 & Q3 Top Sales Team in all of Irvine Company

● Leadership Award for going above and beyond and taking control in the office.

● Achieved over $1.8 M in sales in 2014.

● Responsible for over 25% growth in 2014.

● Received national recognition for outstanding work performance in 2014.

● Received “Sales Penetration” award for Q1 and Q2 in 2012, number 1 in Southern California.

● Over 20% growth in business Q1 and Q2 2012.

● Relevant Professional Skills: Proficient in Microsoft Office, Financial Reporting Software, Sales, Customer Service, Account Management, Marketing, and Recruiting Tactics. EDUCATON

California State University Fresno, Fresno, CA 1 2/ 2009

● Bachelor of Science in Business Administration with an emphasis in Sports Marketing. PROFESSIONAL EXPERIENCE

Sales Specialist 7 /2016 - Current

Irvine Company, Irvine, CA

● Achieved President’s Club status out of over 350 sales associates.

● Serve and maintain the highest level of customer service.

● Exceed property goal of move-ins every quarter.

● Embrace company Core Values and apply to everyday encounters with prospects, residents, and colleagues.

● Keep all analytics accurate and current.

● Create marketing tools to generate traffic into leasing clientele.

● Train advanced hire associates in all aspects of a Sales Specialists role. Resident Relations Representative 1 2/2015 - 7/2016 Irvine Company, Irvine, CA

● Serve and maintain the highest level of customer service.

● Achieve resident upgrades and sell larger floor plans to accommodate needs.

● Maintain high occupancy levels by demonstrating the value in our community to residents.

● Maintain filing, communications and record keeping in accordance with company policies and procedures.

● Interface with maintenance personnel, CRC, and vendors as assigned to ensure business continuity. Executive Recruiter 2 /2015 - 7/2015

On Assignment- CyberCoders, Irvine, CA

● Operate a full-service recruitment desk for accounts across the US and Canada.

● Achieve clientele and negotiate terms of payment.

● Sell qualified candidates to clients.

● Receive repeat business through constant communication and follow-up. Outside Sales 1 /2014 - 2/2015

Steel Partners- OMG Roofing Products, Northern California

● Qualify potential customers based upon size of business.

● Achieved over 20% growth from previous years revenue.

● Train contractors/ Distributors/ Roofers with productivity tools.

● Maintain highest level of customer service.

● Build and maintain strong long-term business relationships.

● Utilize solution-selling method to close sales.

Superintendent/ Administration 8/2012 - 12/2013

Janssen Pool Construction, Sebastopol, CA

● Manage multi-million dollar business in administrative and superintendent role.

● Assigned/ scheduled sub-contracted work.

● Completed billing invoices.

● Managed worksites from stage 1 to completion.

Management Associate 1 0/2010 - 7/2012

Hertz Corporation, Newport Beach, CA

● Every quarter achieved 20% growth in revenue.

● Manage fleet of over 200 active vehicles.

● Manage 3 branches simultaneously.

● Run weekly/ monthly financial reports for each branch and present to upper management.

● Create 7-day forecasting model based upon prior reservation history.

● Achieved over $85k in personal revenue growth.

● Maintain relationships with accounts.



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