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Customer Service Administrative Assistant

Denver, Colorado, United States
February 22, 2018

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Laura Avant

**** ******* **, ******, ** *****


Job Objective:

Positive, motivated individual with excellent Administrative and Customer Service skills. Capable of maintaining control during difficult situations. Seeking a position in office administration where I can utilize my experience and my education to provide support in the office environment.

Employment History:

Office Team, J. Kent Staffing, Stivers Staffing 2017

Assisted various employers during peak periods or in the absence of an employee. Performed receptionist, administrative, filing, events and workshop coordination tasks.

Kinder Care 2016 to 2017

Teachers Assistant

Westminster, CO 80031

Assisted teachers in preschool classrooms with classroom management, special activities, playground supervision, diaper changing, parental contact, etc. Worked with 3-year-olds for a short while, then 12-18 month-olds for several months. Provided materials to teachers throughout the center to enhance curriculum.

University of Colorado 2012 to 2016

Interviewer/Fidelity Monitor

Boulder, CO 80309

Screened specific households to determine eligibility for a youth violence prevention research project. Interviewed youth using a laptop computer on all factors related to violent/prosocial behaviors and also one parent per family. Paid incentives to respondents, maintained records related to the study. Received Top Producer award. Mentored new interviewers. During second phase, monitored parent-child educational sessions for presenter fidelity to the curriculum and skills in 5 sites

Adams County School District 50 2005 to 2016

Guest Teacher

Westminster, CO 80031

Substituted as a teacher at preschool and all levels with typical and Special Needs students. Adhered to lesson plans as outlined by absent teacher, classroom management and discipline; led and stimulated discussions: encouraged and supported students. As a licensed school social worker, I was often called upon to work with special needs children in small groups to address their needs for modifications to the instructional setting or support them in mainstream classes.

Special Skills:

Proficient in Microsoft Office Suite programs:

Former Licensed Social Worker, State of Colorado.

Former Licensed School Social Worker, State of Colorado.

Experience working in fast paced environments wearing many hats.

Member and researcher, National Association to Protect Children.

Top Producer, Steps to Success youth violence prevention project.

Excellent attention to detail.

Work well under pressure.

Great sense of humor.


University of Texas at Austin, M.S. Social Work

University of Texas at Austin, B.S. Social Work

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