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Customer Service Manager

Location:
Hershey, PA
Salary:
$55,000 a year
Posted:
February 22, 2018

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Resume:

Michael G. Soondar

**** **** ***** ****, ******* PA 17033

717-***-****

ac4kno@r.postjobfree.com

EDUCATION

Lebanon Valley College, Annville PA

Bachelors’ Degree in Sociology and Criminal Justice, December 2001

EXPERIENCE

2013-2018 CRANE FREIGHT SERVICES

3rd Party Transportation and Dedicated Transportation Truckload Carrier

Planner/Dispatcher/Customer Service

Planning and management of company assets to ensure customer freight was delivered on time and to the proper locations.

Maintained constant contact with company’s customer base to ensure their needs were met properly and efficiently.

2010-2013 KENCO LOGISTIC SERVICES

3RD Party Logistics Company

Logistics Coordinator

Planned and managed the everyday movement of drivers and Stryker medical equipment throughout the north east.

Supervised the company’s warehouse employees and drivers during their daily activities.

2008-2010 LANDAIR TRANSPORTATION

OTR Trucking Company

Planner/Driver Manager

Planner and driver manager for the Big Lots Distribution Center, North East.

Managed up to 50 drivers on a daily basis which included the planning of and insurance of on time freight delivery.

2004-2008 HEARTLAND EXPRESS

OTR Trucking Company

Planner

Planned and responsible for all customer freight in the northeast.

Management of drivers to ensure both pickup and delivery appointments were met on time, as well as efficiently.

2002-2004 Swift Transportation

OTR Trucking Company

Planner

Planned and responsible for all customer freight in the northeast.

Management of drivers to ensure both pickup and delivery appointments were met on a time, as well as efficiently.

MILITARY SERVICE

1991-1997 United States Navy

Hospital Corpsman



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