Carmelita M. Concepcion
Innova Homes blk* lot** Residencia Regina Sitio Looban Loma de Gato Marilao Bulacan M: 090*-***-****
E: ac4ke8@r.postjobfree.com
SALES/ACCOUNT MANAGEMENT EXECUTIVE
Consistently exceed corporate goals & increase key account base SUMMARY OF QUALIFICATIONS
Well-qualified executive with proven expertise in global/national sales, strategic marketing, team building, and contract negotiation. Re-acquired corporate account and increase sales, committed to a high level of customer service to build trust and enhance sales. Highly motivated to outperform the competition; consistently set and achieve personal goals above corporate expectations. Exceptional "deal closing" expertise; keen understanding of corporate dynamic. CORE STRENGHTS
National Accounts / Building & Maintaining Long-term, Loyal Business Relationship Consultative Selling / Business Development / Growing Accounts / Sales Administration / Account administration / Sales Management / Appointment Setting Creative & Strategic Planning / New Product Introduction / Sales Process Planning & Implementation PROFESSIONAL EXPERIENCE
NCH PHILIPPINES INC - MAINTENACE
ACCOUNT MANAGEMENT EXECUTIVE / CUSTOMER SERVICE January 2016 - March 2017 Developing a strong sales and territory coverage plan Scouting and prospecting of potential accounts Personal sales visit and establishing rapport with existing and potential customers Actual product demonstration After-sales service Collection.
Duties
§ Prospecting and cold calling
§ Answering an average of 150 calls per day by addressing customer inquiries, solving problem and providing new product information
§ Sell high quality industrial tools, chemicals, cutting tools
§ Demonstrate new and existing products
§ Recommended product to customers based on their needs and interests
§ Focus on efficiently solving customer need
§ Address customer questions and concerns regarding products, prices and availability ALLIANCE SOFTWARE INC - SALES AND MARKETING
SALES/ACCOUNT EXECUTIVE April 2015 - November 2015 Responsible for working closely with the accounts team to ensure a positive customer experience and maximization of revenue. In charge of increasing and maintaining customer satisfaction and ensuring that the individual needs of the customer are met. Committed to ideals of consistency and dedication to build the most successful business partnerships. Exceptional interpersonal time management and negotiation skills. WEBCAST TECHNOLOGIES INC - SALES AND MARKETING
SALES/ACCOUNT MANAGER April 2012 - January 2015
Highly focused and detail-oriented Account Manager with an exceptional record of client service and revenue generation. Able to manage multiple simultaneous projects with high efficiency and accuracy. Adept at working independently or managing a professional team.
PETRON CORPORATION / PROSYNC - DISTRIBUTION DEPARTMENT ADMINISTRATIVE ASSISTANT June 2008 - April 2012
Resourceful Administrative assistant adept at coordinating international travel, organizing large scale meetings, and managing third-party vendors. Highly self-motivated with a solid work ethic. Skilled at multi-tasking and maintaining a strong attention to detail. Employ professionalism and superior communication skills to meet client and company needs.
WEBCAST TECHNOLOGIES INC - TECHNICAL OPERATIONS
BASE STATION OPERATOR August 2007 - June 2008
A well-mannered, articulate and hardworking customer care advisor who has invaluable experience of providing a professional and efficient service to customers. Responsible for responding effectively to the diverse needs of each customer
EDUCATION
Jose Rizal University (JRU)
B.S in Information Technology (2003-2007)
San Miguel High School (1997-2001)
Lourdes Elementary School (1991-1997)
TRAININGS
"The Gears of Selling"/ A Training School on Product Knowledge and Selling Techniques January 04-11, 2016
Learning Management System Workshop
November 25, 2016
KEY SKILLS AND COMPETENCIES
Computer Literate (Windows, MS-Office, PowerPoint, Internet, SAP) Skilled communicator and effective listener
Contacting and communicating with high end decision makers PERSONAL BACKGROUND
33 years old
Married to Gary R. Concepcion, 35 years old
One Child, Leon Kennedy M. Concepcion, 3 years old Filipino