Resume

Sign in

Technical Support Computer

Location:
Salary:
17000
Posted:
February 22, 2018

Contact this candidate

B * L** Villa San Mateo * Guitnang Bayan II

San Mateo Rizal, 1850

091********/090********

ac4kdq@r.postjobfree.com

REMMUEL S. NICOLAS

POSITION: Computer Technician

OBJECTIVES

The Technician role is to ensure proper computer operations so that end users can accomplish organizational tasks. This includes receiving, prioritizing, documenting and actively resolving end user help requests. Problem resolution may involve the use of diagnostics and help request tracking tools, as well as require that the individual give hands-on help at the desktop level.

WORK EXPERIENCE

UNIFIELD ENTERPRISES INC.

Technical Assistant – July 11, 2017 to February 28, 2018

150 Corporate Center, Panay Avenue

South Triangle, Quezon City

AMTI

Technical Support Engineer – February 2017 to April 2017

Ortigas Center, Pasig, 1605

DNL INDUSTRIES

Technical support specialist – September 2016 up to January 2017

Bagumbayan, Pasig

BPI MAIN OFFICE

Technical support specialist - May 2016 to June 2016

Manila2nd floor Ayala Makati City (BPI)

Technician is knowledgeable about computer systems, electronic systems, and software applications. They can educate people, answer questions, and troubleshoot any related problems about technology-based products and services.

Installing and configuring computer hardware operating systems and applications;

Monitoring and maintaining computer systems and networks;

Troubleshooting system and network problems and diagnosing and solving hardware or software faults;

replacing parts as required;

Providing support, including procedural documentation and relevant reports;

Setting up new users' accounts and profiles and dealing with password issues;

Testing and evaluating new technology;

Conducting electrical safety checks on computer equipment.

VIRGEN MILAGROSA UNIVERSITY FOUNDATION

Computer Support Specialist Level II – January 1998 to May 2015

Martin P. Posadas Avenue, San Carlos City, Pangasinan

WORK ACTIVITIES:

Support and maintain in-house computer systems and desktops. This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment while ensuring optimal workstation performance. Also, troubleshoot problem areas in a timely and accurate fashion, and provide end user training and assistance where required. Our Network Administrators are responsible for supporting IT infrastructure for technology driven companies.

TASKS INCLUDE:

Microsoft Windows Server Management and Configuration – Windows 2003/2008.

Installation application MS office 2010, MS office 2013

Helping clients identify technical risks within their IT environment.

Create user name and password for the students.

Working cross functionally with all of Directions support teams to deliver comprehensive client support services.

Testing systems to make sure that they are working properly. Knowledgeable in active directory and network devices.

Assist in preparing, maintaining, and upholding procedures for logging.

Accurately document instances of hardware failure, repair, installation, and removal.

Support development and implementation of new computer projects and new hardware installations.

Computer software and hardware troubleshooting knowledge and experience like Desktop Computer and Printer.

The Technician is responsible for the general user support and maintenance of Personal Computers within the organization.

Troubleshooting, repairing, and maintaining both software and hardware and equipment to ensure optimal workstation performance.

PROFILE

Experienced and dedicated IT professional with 17 years’ successful experience in Information Technology field. Proficient in hardware and software maintenance.Solid track record of providing timely positive response to requests regarding computer related assistance. A deep understanding of the general organizational confidentiality policies associated with IT staff position.

HIGHLIGHTS OF EXPERTISE

Expert in antivirus and anti-malware software’s regulation

Skilled in inter and intra systems collective network maintenance.

Expert in operational acceptance testing with new systems.

Proficient in day to day maintenance of server infrastructure.

SISTER OF MARY BOYS TOWN

Computer Technician – June 1997 to December 1997

Cavite City

Maintaining or repairing equipment

Troubleshooting a variety of computer issues.

MAPLE COMPUTER CENTER

Computer technician – April 1996 to March 1997

Arellano, Dagupan city, Pangasinan

There is a growing demand for skilled professionals who can offer quality technical support.

PC TECHNICIAN

Perform preventive maintenance.

Serve as a technical contact at all times.

Provided on-going hardware and software support.

Installed and repaired printer, laptops and computers.

Instructed end users in the use of software, computers

Troubleshoot network equipment including modems, cables, and connectors.

WORK CONDITIONS

Sitting for extended periods of time.

Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and to handle other computer components.

Lifting and transporting of moderately heavy objects, such as computers and peripherals.

TECHNICAL STRENGTHS

OS: Windows XP, Windows 2007, Windows 8.1, Windows 10.

MS Server infrastructure windows server 2003

MS Server infrastructure windows server 2008

SPECIFIC AREAS OF RESPONSIBILITIES

LAN 1 Laboratory & 1 SERVER: with 50 units of desktops LAN 2 Laboratory & 1 SERVER: with 50 units of desktops

Centrum Building-Computer Science Pharmacy & Dentistry, Business Administration Bldg

Students - Year round, beginning of classes Students - Year round, beginning of classes

EDUCATIONAL

VirgenMilagrosa University Foundation De Ocampo Memorial High School

Electronics Computer Technician Secondary Education

Martin P. Posadas Avenue, Nagtahan, Metro Manila (1981 - 1985)

San Carlos City, Pangasinan (1994 - 1996)

ELIGIBILITY

PC OPERATIONS NC II COMPUTER HARDWARE SERVICING NCII

Certificate No. 070********* Certificate No. 080*********

Issued on. October 31, 2007-2012 Issued on. September 06, 2008-2013

Tesda, Lingayen, Pangasinan Tesda, Lingayen, Pangasinan

SKILLS

Good analytical and problem solving skills, Up-to-date technical knowledge.

Good interpersonal and employee care skills.

Knowledgeable in computer hardware and software troubleshooting.

Knowledgeable in printer troubleshooting.

SEMINAR ATTENDED

1 day in-house Laboratory Safety Seminar under the VMUF Faculty Development Program January 23, 2013 VMUF, San Carlos City, Pangasinan.

Tabulator January 25 and February 2-3, 2011 VM Centrum, San Carlos City, Pangasinan.

Living the Virginian Values in the Workplace June 22, 2010 VMUF, San Carlos City, Pangasinan.

PERSONAL PROFILE

Date of Birth : November 02, 1966

Marital Status : Separated

Nationality : Filipino

CHARACTER REFERENCES

Mr. Jonathan Nabajo Mr. Hurly Parreno Mr. George Pineda

AMTI, Area Supervisor AMTI, Area Supervisor UEI, Executive Manager

Ortigas Center, Pasig, 1605 Ortigas Center, Pasig, 1605 Panay Avenue, Quezon City

I hereby certify that the above information are complete, true and correct to the best way of my knowledge, beliefs and abilities.

Mr. Remmuel S. Nicolas



Contact this candidate