Curriculum Vitae
Name: KRISZTINA LILLA VINCZE
E-mail: ac4kd1@r.postjobfree.com
Address: **** ****** ******, ********, ** 92009
Phone: 760-***-****
PPRROOFFEESSSSIIOONNAALL SSKKIILLLLSS
• Outstanding organizing and problem solving skills
• Excellent interpersonal and communication skills
• Exceptional spoken and written communication skills in English and Hungarian
• Intermediate language knowledge in German
• Able to get on well with people of all ages and from different backgrounds and cultures
• Able to learn new technologies very quickly
• Dependability, honesty & integrity
• Positive, proactive attitude
• Excellent computer skills
• Class C California Driver License
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K&K Swim School, Furth, Germany MAY 2013 – OCT 2017 Customer Service Associate:
• Greeted and welcomed guests in person and on phone, answered inquiries in three different languages (English, German and Hungarian)
• Sorted daily incoming correspondence
• Managed bookings
• Prepared schedules for the swimming instructors based on bookings
• Developed and utilized effective filing and retrieval systems, and maintained office supplies, equipment by placing orders and evaluating new products
• Participated in yearly First Aid and CPR Courses
• Delivered an excellent customer experience, helping customers choose the right service for their requirements
• Maintained a friendly manner and calm, positive demeanor when handling complaints
• Developed good rapport with participants and their parents/guardians Virgin Active Health Club, Staines and Twickenham, United Kingdom MAY 2012 – MAY 2013 Baby and Pre-School Teacher, Swimming Instructor, Lifeguard:
• Instructed non-swimmers, beginners on basic swimming skills
• Provided special guidance on different swimming strokes and styles
• Instructed improvers, improved their swimming technique
• Performed the tasks of a Lifeguard
• Ensured that all Health and Safety regulations were maintained in the swimming pool area
• Developed good rapport with participants and their parents/guardians Gyarmati Dezso Swimming Pool, Hodmezovasarhely, Hungary MAR 2008 – MAR 2012 Swimming Instructor:
• Instructed non-swimmers, beginners and people with special needs on basic swimming skills
• Provided special guidance on different swimming strokes and styles
• Instructed pre-competion swimmers and assisted the local swimming team in improving the swimming technique of competitive swimmers EEDDUUCCAATTIIOONN AANNDD QQUUAALLIIFFIICCAATTIIOONNSS Swimming Teachers’ Association AUG 2012- SEP 2012
Course: Baby and Pre-School Swimming Teacher
Qualification: Level 2 - Baby and Pre-School Teacher Swimming Teachers’ Association MAR 2012- APR 2012
Course: Full Swimming Teacher
Qualification: STC-F - Level 2
Swimming Teachers’ Association MAR 2012- APR 2012
Course: Basic Swimming Teacher
Qualification: STC-B - Level 1
Swimming Teachers’ Association MAR 2012- APR 2012
Course: Pool Lifeguard
Qualification: NaRS PL- Level 2
University of Szeged SEP 2011 – FEB 2012
Faculty: Applied Mathematics
Nemeth Laszlo Primary and Secondary Grammar School SEP 2007 - JUN 2011 Course: General Course of Secondary Education
Qualification: High School Diploma
Other Training Undergone:
• Swimming Official Certificate
• First Aid Qualification
• CPR Course for Adults/Children/Infants
IINNTTEERREESSTTSS AANNDD HHOOBBBBIIEESS
Health; Sports; Languages; Music; Reading; Travelling. RREEFFEERREENNCCEESS
Reference
Name:
Mrs. Gabriella Kispal
Reference
Name:
Emma Keene
Reference
Title:
Customer
Reference
Title:
Swim Manager at Virgin Active
Health Club Twickenham,
England
Phone: +363******** Phone: +442*********
E-mail: ac4kd1@r.postjobfree.com
E-mail: ac4kd1@r.postjobfree.com