Darya Berger, GPHR
Tampa FL 33616
Cell Phone: 813-***-****
ac4kbi@r.postjobfree.com
Qualifications Summary:
Graduate level research and analytical skills with a solid educational background in social sciences and modern languages
Experience in research and analysis; human resources; translation; project management; people and operational management; system implementation; text editing; customer service
Work Experience:
Bristol-Myers Squibb www.bms.com Tampa, Florida, USA
Human Resources Advisor 08/2015 – present
Provided workforce management, payroll, benefits, and other HR process information and guidance to workers, managers, and human resources partners
Initiated, reviewed and approved various transactions in Workday as Employee Data Processor to support the integrity of employee records and Workday data
Conducted research utilizing knowledge base to support issue resolution or case escalation
Interpreted HR policies and applied judgement to help address complex HR inquiries
Provided excellent customer service
Worked collaboratively within a team to share ideas, ownership, and accountability for driving improvements and consistency of execution for key HR processes
Participated in various projects beyond the duties described above, as well as provided support and training for new members of the team
Government of Canada, Office of the Commissioner of Official Languages
Compliance Assurance Branch http://www.ocol-clo.gc.ca Ottawa, Canada
Senior Analyst 11/2011- 07/2015
Conducted analysis of quantitative and qualitative data pertaining to Official Languages-related issues
Wrote briefing notes, media lines, letters to federal institutions, reports and created PowerPoint presentations
Conducted research and contributed to various performance evaluation exercises, including report cards, observations, and audits
Participated in various committees/working groups
Contributed to the 2012-2013 Annual Report to the Parliament project as a member of the writing committee, which involved being a liaison person and coordinating all compliance-related information on behalf of the Branch
Investigated complaints regarding non-compliance with the Official Languages Act and Regulations
Maintained electronic and hard copy files for every investigation conducted
Government of Canada, Service Canada www.servicecanada.gc.ca Ottawa, Canada
Program and Project Officer 10/2010-11/2011
Maintained and updated National Workload System (NWS) Intranet site
Was instrumental in development, User Acceptance Testing and subsequent implementation of NWS 4.0
Created reference documents and training tools for different user types for NWS 4.0 transition
Translated release notes and other communication materials, as well as training tools
Liaised with regional NWS coordinators and investigated issues of concern
Answered queries from clients via generic mailbox
Participated in the File Study project entailing process mapping, data collection and analysis
Provided project management support services and assisted team members as required
Montreal, Canada
Team Leader 10/2009-10/2010
Managed day-to-day planning, operation and problem solving of a team of Benefits Officers
Compiled weekly and global reports on team’s performance, as well as conducted performance appraisal for the team and each individual member
Held bi-weekly team meetings and participated in bi-weekly NWS National Working Group meetings
Led a study project for which the final report with recommendations was submitted to the Regional Directorate (Office Communicator)
Conducted interviews with priority candidates and subsequently assessed their performance, as well as performed other Staffing and HR-related tasks
Benefits Officer 08/2009-10/2009
Managed client applications for Employment Insurance benefits
Dealt with contentious claims and made decisions based on Employment Insurance Act, Regulations, policies and existing jurisprudence
Collected relevant information from all parties involved and analyzed it in order to arrive to an objective and fair decision in accordance with the legislation
Utilized various software programs to accurately record information and subsequent decisions
Gave advice, assistance, and information to clients and employers on benefits and programs throughout the life of the file
Government of Canada, Public Service Commission of Canada
Staffing and Assessment Services Branch (SASB) www.psc-cfp.gc.ca Edmonton, Canada
Human Resources Assistant – YMCA Extended Services Intern 05/2009-08/2009
Created advertisements and posted them on www.jobs.gc.ca via Public Service Resourcing System (PSRS) as a certified administrator
Provided support in delivering of staffing and assessment services to regional clients
Corresponded regularly with candidates and clients
Performed random selection, manual screening of applications, test grading and assessment summaries
Maintained digital and hard-copy filing systems
Performed other administrative support functions as required
Atlantic Council of Canada (ACC) www.atlantic-council.ca Toronto, Canada
Research Analyst 10/2008-05/2009
Was editor of the Transatlantic News Digest “In Focus” distributed among ACC members and posted on the ACC website
Contributed to ACC’s reports and publications, as well as edited ACC Newsletters
Contributed to drafting and preparation of printed materials for the ACC Annual Fall Conference held on November 4, 2008
Represented Canada as a YATA (Youth Atlantic Treaty Association) delegate in Berlin at the 54th Atlantic Treaty Association General Assembly in November, 2008
Conducted research on NATO-related issues and topics of international defence and security
Provided logistics support and assisted in organizing conferences, roundtables and other events
Performed other administrative office functions as needed
Education:
St Andrews University St Andrews, Scotland, UK
Master of Letters
Cultural Identities
Università degli Studi di Bergamo Bergamo, Italy
Laurea Specialistica (Master of Arts)
Comparative Studies, Media, Communication and Cultural Imprinting
Joint Degree: Master Mundus: Crossways in European Humanities
Graduated with Distinction
Date of Graduation: October 2007
McGill University Montréal, Canada
Bachelor of Arts
First Class Joint Honours in Sociology
First Class Joint Honours in Italian Studies
Date of Graduation: June 2006
Taurida National Vernadsky University (TNU) Simferopol, Ukraine
The Equivalent of Bachelor of Arts (1999-2002)
English Philology
Certifications:
Global Professional in Human Resources® (GPHR®)
Date of issue: November 2017
https://www.youracclaim.com/go/pXLy7ECupEWicJX44VNzIg
Languages:
English Excellent writing, reading, and communication skills
French Excellent writing, reading, and communication skills
Russian Mother tongue
Italian Good writing, reading, and communication skills
Ukrainian Good writing, reading, and communication skills
References: Available upon request