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Test Cases Customer Service

Location:
Woodbridge, VA, 22191
Posted:
February 21, 2018

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Resume:

Mohammad Hashemi

***** **** **. *******, ** *****

E-mail: ac4kbc@r.postjobfree.com

Phone: 202-***-****

PROFESSIONAL SUMMARY:

Around 3 years of professional experience in Software Testing and Quality Assurance Testing.

Extensively experienced in both automated and manual in web based and Client/server applications.

Good Knowledge in business requirements analysis, effort estimation, gathering business requirements, interacting with users.

Extensively experienced in designing test strategies and developing Test Plans.

Proficient in writing Test cases and review of Test cases, creating Test data, and analyzing defects.

Good Knowledge of programming languages C/C++, VB, VB Script, C#, VB.Net, PL/ SQL etc.

Strong working knowledge in an agile environment for many different projects for different domains.

Experienced in Test Automation Front end environment (Web and client / server applications), backend environment (database and non-GUI applications) Junit testing.

Experienced in using HP ALM/Quality Center to maintain Requirements, Test Cases, Test runs Defects and Reports.

Extensively experienced in Defect tracking tools like HP ALM/ Quality Center.

Proficient in SQL Programming for testing database like MS SQL.

Strong experience in migration of QTP/UFT Scripts and Descriptive Programming Techniques.

Experienced in Designing and Developing Web Service Automation Test Framework using QTP/UFT.

Good experience in Web Services Testing using SOAP UI.

Excellent working knowledge on both Unix/Linux and Windows environments.

Experienced in executing, maintaining Test Scripts and updating when the business rules change.

Quick learner and excellent team player having ability to meet tight deadlines and work under pressure.

Well experienced on prioritizing the tasks.

Good management skills.

Good understanding of IT networking environment.

Extensively experienced with dealing different Hospital codes.

Quick responder to Fire system alarm, Infant protection system (IPS), Panic alarm, Temperature alarm.

Strong experienced in using different hospital security applications such as IPS, Ccure900, Fire System, ASI, REES, camera footage.

Experienced on responding air care inbound/outbound safety.

Good experienced on dispatching, customer service, and responding to calls.

Strong experience on using Microsoft office package and working on different operation system platforms.

SKILLS:

Automation Tools HP QTP, HP UFT

Test Management Tools HP Quality Center, HP ALM

Bug Tracking Tools HP Quality Center, HP ALM, Rational Clear Quest

Operating Systems MS-Dos, Windows, Unix/Linux

Application Server Web Logic, Apache

Languages C, C++, SQL, C#, CSS, PHP, Asp.Net

Scripting Languages VBScript, HTML

Web Technologies XML, HTML, DHTML, SharePoint

Utilities and Tools MS Office Suite, MS Project, ASI, REES, Ccure9000, Fire sys.

Databases Oracle, SQL-Server, MS Access, DB2

WORK EXPERIENCE:

PNT, McLean, VA

QA Analyst

Jan, 2016 – Present

Responsibilities:

Involved in gathering business requirements from client end users, understand user criteria.

Created Test plan for functional and integration testing phase.

Organized meetings with business process owners to approve functional and integration test cases and performed gap analysis.

Developed the Test Procedures and Test Cases using Software specifications document.

Involved in all stages of Software Development Life Cycle from requirements gathering to post-production.

Extensively performed compatibility, connectivity checks and smoke tests for web based applications.

Responsible for defect management includes, defect logging, defect tracking, defect triaging and defect closure.

Developed and generated Test progress and defected reports from HP ALM.

Utilized defect tracking tool such as HP ALM to trace, assign, verify and close defects.

Developed and executed SQL Queries to perform backend database testing.

Developed the Data Driven Automation framework using UFT.

Developed Automation Scripts focus tests to target key business use cases using UFT.

Maintained UFT Test Libraries and Executed Test Plans.

Customized and enhanced Automation scripts based on business rules validation and implemented the Check points in UFT.

Tested the various Service Oriented Architectures spanning across various departments using SOAP UI.

Developed UFT scripts using VB script and executed through UFT and updated results in ALM.

Used Visual Basic (VB) Script to develop highly optimized scripts.

Developed the Test Automation Methodology for automated testing of the entire application by using UFT.

Performed User Acceptance Testing (UAT) on behalf of End Users at client’s environment.

Generated Weekly Reports, Defect Reports and Customized Summary Reports.

Tested the application on different browsers as a part of workstation compatibility testing to maintain cross-browser functionality.

Automated part of application by implementing shell scripts and updating existing Perl scripts.

Participated in various meetings and discussed Enhancements and Modification Request issues.

Environment: HP ALM, UFT, SQL Server, Html, CSS, Oracle, Visual Basic, SOAP UI, C, C++, C#, Visual Studio, AJAX, XML, Windows, Linux.

Inova Fairfax Hospital

Security Officer

Jun, 2016 – Present

Responsibilities:

Attend to daily meeting and discuss about ongoing hospital situations

Observed and reported every task or event that accrues during duty.

Respond to any security related incident.

Performed Code Red, Code-Pink drill or in a real situation.

Demonstrated abilities in using ASI, Ccure900, Fire system, Rees system, and Mac-Robert system

Developed and implemented air care safety.

Conducted patrols and observed security issues around the hospital.

Dispatched officers to related zones for different tasks.

Made/Answered to critical calls and responded in a short time.

Helped medical stuffs and patients to implement their treatment.

Recorded and saved patient property in security system.

Helped patients, visitors in a conflict resolution.

Managed and prioritized tasks based on signification.

Analyzed and assess environment and take required action based on company’s goal.

Canon company, VA

Printer Technician

March, 2015– Dec,2015

Responsibilities:

Attended daily meeting and discuss about the project status.

Reviewed the requirement documents and found the printer issue.

Troubleshoot the bug and reported back to next level.

Assembled and disassembled different types of printers.

Tested and assured fixed printers.

Reported the daily task to the team leader.

Helped and assisted other printer departments with their needs.

EDUCATION:

• Bachelor of Education

• Student of Master Information System (MIS)

References available upon request



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