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Customer Service Representative

Augusta, Georgia, United States
February 21, 2018

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Andrea Dawkins

Augusta, GA *****


Authorized to work in the US for any employer

Work Experience

Customer Service Representative/Manager

Sportula Inc - Augusta, GA

June 2013 to Present

I handled various amounts of money

Performed Inventory Audits

Cleaning, Sorting, and Scheduling

I took personal orders for various holiday merchandise. While doing this I was able to create a positive and gainful customer/provider relationship.

I had to handle various task at once. These task were to be completed in a timely fashion as well as properly. This is a seasonal job, which notifies me of possible employment a month in advance. Cashier

IGA - Thomson, GA

March 2017 to August 2017

Handling money

Providing Customer Service to mutilpe customers at once. Performing various tasks for multiple customers.

Zoning, cleaning, and stocking

Customer Service Representative

Teleperformance - Augusta, GA

November 2015 to August 2017

Augusta, GA - Well Care Pharmacy Tech

Working side by side with various health care providers to establish the most accurate of care. Providing members with the best customer service

We specialized in providing health related information to members, physicians, and pharmacist alike. Food Service Associate

Steak & Shake - Augusta, GA

April 2013 to August 2015

I specialized in handling various amounts of money Processing Payments

Receiving and Distributing Orders

Properly handling food

And providing excellent customer with the most adequate of service Cashier/ Customer Service Representative

Kangaroo Express - Augusta, GA

May 2013 to August 2013

Processing Payments

Processing lottery transactions

Cleaning, Stocking, Performing inventory duties of cigarette sales Providing excellent customer service

I also prepared food products for breakfast; this included coffee, dougnut bites and other such products. Customer Service Specialist

Sitel - Augusta, GA

June 2007 to July 2009

Processingg payments

Creating,upgrading, and updating customer accounts Promoting new and existing equipment and services

Troubleshooting for various reasons/On various equipment within the company. Answering any questions pretaing to the company/ Verizon. Education

Health Care Administration

University of Phoenix - Augusta, GA

June 2010 to Present

High School Diploma

Thomson High School - Thomson, GA

August 2002 to May 2005


Customer Service (8 years), Trainable (10+ years), Excellent People and Communication skills (8 years) Additional Information


I possess about 8 years of various customer service skills. I am able to learn promptly as well as adapt to change effectively. I am also an honest, reliable and hard working individual.

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