Hossam Ibrahim, PMP

**** *** ** ******** – J*Z*C*

Brossard (Québec), Canada

Cell: 438-***-****

Email: ac4kat@r.postjobfree.com

Summary

IT Project Manager with excellent experience in the field of Information Technology as Project Manager, PCO, Project Coordinator and Sales Manager. Holds a strong capacity for analysis, organization and coordination. Works collaboratively with different stakeholders to ensure the integration and the realization of projects. Autonomous and proactive with a Diploma in Sales Management, Project Management, and PMP certified.

Particular Competencies

Managed complete project life cycle including analysis, design, test and implementation.

Developed project budgets, monitoring and forecast update.

Involved in analyzing and monitoring risks associated with the projects.

Tracked claims, issues and change requests.

Responsible for identifying deliverables and milestones.

Excellent communication, listening and presentation skills.

Strong affinity for the negotiation of contracts and sub-contracts.

Leadership, team building and cultural awareness.

Applications and Tools: MS Project, MS Office.

Technologies: Telecommunication, IT Systems, Infrastructure Services.

Professional Experience

La Chambre de Commerce du Montréal – Interconnection Program January 2018 – March 2018

Internship Program, Noxent, IT organization October 2017 – November 2017

Project Management and MS Project, Cégep Saint-Jean-sur Richelieu October 2017 – December 2017

Français au Travail, Emploi Québec, Cegep De Saint-Hyacinthe June 2017 – November 2017

French as a second language Certification, UQAM University January 2017 – May 2017

Integration Program for new immigrants, SFIM, Emploi Quebec November 2016 – December 2016

Business Fundamentals in Quebec, Mac College September 2016 – November 2016

Comprehensive Project Management, McGill University January 2016 – June 2016

Francization levels 2 to 4, MIDI Program August 2015 – May 2016

IT Project Manager April 2010 – May 2015

Al Ahly Computer Equipment ACE, Egypt

ACE is a leading company in the field of information technology, NBE and CIB (the largest financial institutes in Egypt) are the major shareholders, it provides a range of infrastructure and software application services, as well as it is IBM, HP, Fujitsu and Epson business partner.

Managed more than 20 IT multi-phase projects in Financial and Industrial sectors starting from initiating phase till project closure in the range of $150K to $1.2M.

Developed a comprehensive schedule to integrate all project phases (design, procurement, implementation, installation and commissioning) for site preparation, infrastructure and COTS application projects.

Managed interfaces between the internal project team that consists of 10 to 20 members with external suppliers to ensure the integrity of the project to be delivered on time and within budget.

Guided the project team while achieving project objectives and balancing the project constraints.

Analyzed project risks and opportunity to propose appropriate mitigation plan to maintain the project schedule and scope as planned.

Monitored and analyzed the project critical path in order to promote proactive actions that will maximize

the effectiveness of schedule in terms of deliverables.

Updated project schedule, scope, and budget using Project Management tools by establishing Key Performance Indicators based on the Earned Value Technique (SPI & CPI).

Marinated a final plan including a comparison between the baseline schedule and current schedule giving specific reasons for significant variances.

Attended client service review meetings; generated portfolio service reports and presentations to senior management.

Prepared the project progress reports on a regular basis to the stakeholders.

Project Coordinator / Sales Manager October 2003 – March 2010

Al Ahly Computer Equipment, Egypt

Leading the project team members in matrix organizational structure as well as acting as Sales

Manager / functional head for sales force.

Responsible for the creation, implementation and execution of sales goal, plan and strategy.

Developed detailed work plans, project schedules, estimates and resource plans.

Adhered to service level agreements (SLA) to ensure that they are achieved and client expectations are met to build good service relationships with the clients ensuring on time and on budget projects.

Responsible for IBM, Fujitsu, HP and Epson product range sales for the financial sector and multinational industrial companies.

Managed a team of sales/ project engineers to achieve the sales target and project objectives.

Coordinated proper company resources to ensure efficient and stable sales result and project outcome.

Attended meetings with customers to analyze their business needs and offer products and services accordingly.

Negotiated tender and contract terms till getting the customer approvals.

Guided the project through the standard project gating process ensuring prerequisite deliverables and financial estimates are complete.

Tracked and reported on project progress and successfully managed changes, issues and risks.

Established new and maintain existing relationships and long- term customer relationship.

Reviewed and conducted performance appraisals for the team included setting up of SMART objectives and measurement criteria.

Sector Sales Manager April 2000 – September 2003

FOCUS Integrated Systems, Egypt

FOCUS is one of the top private integrated solution companies in Egypt in turn key information technology services projects.

Determined annual unit and gross-profit plans by implementing marketing strategies; analyzing trends and results.

Established sales objectives by forecasting and developing annual sales quotas for regions and territories; projecting expected sales volume and profit for existing and new products.

Maintained national sales staff by recruiting, selecting, orienting, and training employees.

Established and adjusted the selling prices by monitoring costs, competition, and supply and demand.

Recommended changes in products, service, and policy by evaluating results and competitive developments.

Served existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.

Prepared of technical and financial proposals.

Submitted activities and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analysis.

System Engineer August 1997 – March 2000

Link Egypt (ISP), Egypt

Link Egypt is the largest internet service provider and Web Design Company in Egypt, Orange Corporation

Supported new internet users by calls and onsite support.

Configured network devices and installed internet application.

Resolved user problems working on the Internet.

Certificates and Education

2016

McGill University, Montréal

Comprehensive Project Management Program – MS Project

2015

Project Management Professional Certification

PMP Certified

2009-2010

American University in Cairo, Egypt

Sales Management Diploma

1997

Ain Shams University, Egypt

Bachelor (evaluated by MIDI) of Computer Science and Communication

Professional Training

2018

La Chambre de Commerce du Montréal

Interconnexion Program

2017

Noxent, IT organization

Internship Program (Stage)

2017

Cégep Saint-Jean-sur Richelieu

Project Management and MS Project 2016

2017

Cegep De Saint-Hyacinthe

Français au Travail, Emploi Québec

2017

Université du Québec A Montréal

UQAM University - École De Langues

Certificat de Perfectionnement

en français langue seconde

2016

WICC, Mac College, Montreal

Business Fundamentals and Plans

2016

Services and Formation aux Immigrants

en Montérégie

SFIM Integration Program

Emploi Québec

2015-2016

Cégep Saint-Jean-sur Richelieu, Brossard

Collège Edouard Montpetit, Longueuil

MIDI Program - Francization

French Courses

2014

Amideast (America MidEast Educational and

Training Services) PMI Partner, Egypt

PMP Program

2005

YAT Education Center, Egypt

Sales Management Essentials

1999

LOGIC training service center, Egypt

Sales Fundamentals Program

Languages

English: Written and Spoken (Advanced)

French: Written and Spoken (Intermediate)

Arabic: Written and Spoken (Native)

Professional Membership

PMI Membership ID: 3265031 - PMI Montreal Chapter Member

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