Marixa G McMurray
**** **** ****** ** ******** beach FL 32233
Phone: 904-***-****
ac4kaq@r.postjobfree.com
SUMMARY
Dedicated Customer Service Representative and teacher motivated to maintain customer satisfaction and contribute to company success. With a proven ability to foster mutually positive relationships with clients exceeding sales quotas while providing consistent drive, utilizing my time management skills to prioritize necessary tasks.
SKILLS
Bilingual; Spanish and English Reliable
Hotel /reservations Self motivated
Service oriented Great attitude
Travel entertainment Ability to multitask
Conflict resolution Well organized
Special needs accommodations Energetic work attitude
Meeting facilitator Sharp problem solver
Courteous demeanor
EXPERIENCE
Episcopal Children Services 4/2017-Present
Jacksonville, FL
(Lead Teacher)
I am an organized, kind, caring lead teacher at Episcopal Children Services. My job requires me to create weekly evaluations of my students with 5 different categories of observation for each student. Additionally, I create individualized lesson plans for each student based on the student performance and learning abilities.
Child Care Careers 2/2016 – 04/2017
Jacksonville, FL
(Substitute Teacher)
Assisted teachers with class room activities, serving lunches, monitoring children, working with students to meet established lesson plans while developing students to meet grade level achievement goals in preparation for future scholastic challenges.
TS Leaning Center 09/2014 – 09/2015
Jacksonville, FL
(Assistant Teacher)
Assistant teacher supporting lead teacher in accomplishing day to day goals established for the students while providing input for longer term customized lesson plans. My duties also included managing classroom décor, facilitating meals, and procuring art supplies.
One Ocean Resort and Spa -09/2012 – 09/2014
Atlantic Beach, FL
(Concierge)
Concierge of a 5-star resort responsible for contacting incoming guests to identify the guest’s requirements for food, drink, entertainment, and expectations. Creating the most pleasurable experience as possible while developing long term returning customers that promote the resort to their friends, family and colleagues.
Education
ULACIT- University of Latino-American Science and Technology 1993
San Jose, Costa Rica
Associates Degree- Public Relations and Tourism
Stratford Career Institute 2005
Online
Certified Nurse’s Assistant
TRAINING
DCF - Department of Children and Families – Rules and Regulatory Training regarding child educators.
CPR- Cardiopulmonary resuscitation
CDA (FSCJ)- Child Development Associate Course
Directors Credentials (FSCJ)- Couse work to prepare to be a principal at a pre-school