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Administrative Assistant Data Entry

Manchester, New Hampshire, United States
February 23, 2018

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Skillful and dedicated Executive and Administrative Assistant/Program Administrator/Client Care Representative with extensive experience in the coordination, planning and support of daily operations and administrative functions to run an office smoothly and efficiently. Thrive in a fast paced, dynamic environment, work well under pressure, focused on following every project through to the end and achieve and or surpass project goals. Dedicated, organized, skilled at multi-tasking and understand the integrity of sensative information with a strong attention to detail. Seeking a role of increased responsibility and authority while learning and having the room to improve and expand my skill set and knowledge.


Data Entry (Dental and Medical Claims) Conduent, Concord, NH 09/25/2017 - 12/18/2017

Entered dental and medical claims for the state of NH under a company contracted by the state, Conduent. Had quotas which I surpased almost everyday, and my accuracy was 100%. Contract work, was employed to help the company catch up with backlogs.

Program Administrator, Sanmina Corporation, Manchester, NH 06/22/2016 - 05/01/17

Processed orders for a contract manufacturer. Sent out reports daily, backlogs, forecast, RMA Metrics, Shipping Reports, also using an array of excel reports to consolidate into one large workbook. Dealt with A/R and A/P. Followed up with shipping and receiving as well as RMAs. Created Credit Memos when needed and following all hot orders ensuring they got to the customer when needed. Liaison between customers and our company, always looking for a solution to ensure the satisfaction of the customer.

Waitress (P/T), Jade Dragon, Manchester, NH 06/01/2013 - 05/07/2015

Ensuring every guest had a memorable experience and enjoyed their meals/stays with us. Cleaning, helping co-workers, setting up, working functions, bands and set up for the next day.

Administrative Assistant/Client Care Representative, Franklin American Mortgage Company, Bedford, NH 12/04/2012 - 04/10/2014

Office Management, assistant to the Northeastern Regional Manager. Ensured all incoming loan applications were processed in a timely manner. Processing all original documents, verifying employment, FICO scores, income and all borrower(s) information. Ordered appraisals, Flood Certificates, Titles, Insurance Binders,, Certificates of Eligibility, VA Case numbers when applicable for FHA loans/transfers, Tax Transcripts from the IRS as well as W2 Transcripts. I was in constant contact with the borrowers and real estate agents throughout the process, created all presentation materials and meeting material for my boss, as well as attending company functions, industry networking functions and closings as needed.

Clerical, Contract Jobs, Concord, NH 12/2010 -12/2012

I worked a few contract/temporary jobs during this time such as data entry for the IRS in Concord, NH, and other random office jobs, covering vacations or maternity leaves.

Executive Assistant, Allen Datagraph Systems, Inc., Londonderry, NH 05/2008 -12/2010

Scheduled Board of Director meetings and assisted with meeting materials and agendas, demonstrations and training. Maintained and coordinated executive and senior management vacation, day-to-day meetings and travel arrangements as well as all aspects of trade shows; domestic and international. Served as a professional representative of the CEO to the executive clients, investors, customers and board members. Collaborated with other administrative team members, HR and the finance department on special projects and events. Coordinated all domestic and international travel, handled all aspects of trade shows - attending “Label Expo Brussles” to help set up the booth, equipment, network, answer questions, and handle all administrative aspects. Coordinated all logistics for technicians to install and train customers on newly purchased machines. I filed VAT returns for all European travel, meeting minutes taken and distributed. accordingly. Technical support coordination, handling basic needs, helped revamp the technical support department and service flow in effect, improving customer service and satisfaction as well as lowering costs and employee time. Assisted CEO/owner, national sales manager, marketing manager and senior product managers. Handled all software licensing and upgrades, firmware and CAD programs for customers, maintaining customer database and Engineer Change Order Master Book.

Additional Work Experience

Worked at CentraL-Larm Monitoring, dispatching on Security, Fire and Medical alarms for several different companies. As alarms came in they were prioritized, and there was a protocol we followed for each type of alarm and situation. When needed we dispatched the proper authorities and alerted the proper contacts. Also worked as an administrative assistant for two accounting firms which taught me alot about ledgers, and A/P and A/R as well as taxes, filing personal, Corporate and S corp, LLC, Sole propriotorship, and partnership returns.


Hesser College (AKA Mount Washington College), Manchester, NH Business Science


Microsoft Office Suite/Calyx Point/Mas90/QucickBooks/Lacerte-Intuit/1099ect./Adobe/StaffSuite/ Peachtree-Sage Software and many other data entry and intenet based applications.

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