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Green Belt in Lean Six Sigma, Process Improvement and developing perfo

Decatur, Georgia, 30030, United States
February 23, 2018

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Lettie Ivette Attaud

Greater Atlanta Area, ***** Email: Tel: 404-***-****

Summary of Skills

Certified Program and Project Management (FAC P/PM); Junior Project Manager

Certified Green Belt in Lean Six Sigma, Process Improvement and developing performance metrics

Certified in Risk Management

Knowledge of Business Analytics methodology

Knowledge of project management and Agile Methodology

Strong project management and leadership skills

Certified in Project Leadership, Management & Communications

Proficient in Microsoft Office, SharePoint, Project, Visio and Adobe Acrobat Pro

Excellent interpersonal skills, communication skills and managing multiple priorities

Strong organizational and analytical skills

Ability to manage multiple priorities

Ability to create software test cases


Veterans Health Administration – New Jersey April 2012 to April 2017

Project Coordination

Managed multiple projects in a fast-paced environment for the risk, business analytics, monitoring and auditing and metrics program managers

Spearheaded a process improvement project using Lean Six Sigma to reduce time to onboard an employee from 120 days to 30 days; monitored processes for areas of improvement

Prepared and maintained project status reports, documentation, meeting minutes and project plans in a database in SharePoint; distributed information to internal stakeholders as requested by program manager

Identified internal and external resources from project initiation to completion to ensure customer satisfaction

Assisted Program Managers in establishing project baselines, scheduling tasks and reporting project results

Facilitated monthly team calls to manage overdue Information Technology issues, reducing office computer issues by 75%

Participated in National Auditing and Monitoring project team with IT contractors to develop a metric monitoring dashboard using Agile methodology; received documentation such as contractor timesheets and reviewed burn rates for compliance with service level agreements

Analyze budgetary reporting using Excel to ensure training was completed within stated budget according to Conference Planning Policies and Procedures

Worked with software contractor to create software test cases for risk management educational modules; attended scrum meetings on a weekly basis

Monitor performance on data analytics service level contracts worth $600,000 and $3,200

Performed user and operational acceptance testing on risk education modules

Collaborated on user training documentation; participated in Train the Trainer sessions

Assisted Risk Officer in identifying, tracking and resolving healthcare compliance risks and issues within a 6 month cycle

America Works – New York August 2011 to April 2012

Vocational Instructor

Achieved an 80% placement rate for clients as a result of vocational training for clients who were referred to America Works

Instructed a class of 17 to 20 clients on resume and cover letter writing to prepare them for the job market within a 2 week cycle

Sidley Austin LLP – New York March 2007 to May 2011

Legal Administrative Assistant

Drafted and revised documents in Microsoft Word according to firm’s established procedures for C-level Partners in the Real Estate, Trusts and Estates and Mergers and Acquisitions practice areas

Maintained calendar and arranged domestic and international travel as per attorney’s preferences

Processed closing time for billing partners and processed client bills


Patten University, A.A.S. Degree in Criminal Justice February 2017

Veterans Administration Acquisition Academy (VAAA) March 2017

Certified Program and Project Manager (FAC-P/PM)

George Washington University March 2015

Certificates: Risk Management, Managing Projects, Project Leadership, Management and Communications

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