Lettie Ivette Attaud
Greater Atlanta Area, ***** Email: ac4k6b@r.postjobfree.com Tel: 404-***-****
Summary of Skills
Certified Program and Project Management (FAC P/PM); Junior Project Manager
Certified Green Belt in Lean Six Sigma, Process Improvement and developing performance metrics
Certified in Risk Management
Knowledge of Business Analytics methodology
Knowledge of project management and Agile Methodology
Strong project management and leadership skills
Certified in Project Leadership, Management & Communications
Proficient in Microsoft Office, SharePoint, Project, Visio and Adobe Acrobat Pro
Excellent interpersonal skills, communication skills and managing multiple priorities
Strong organizational and analytical skills
Ability to manage multiple priorities
Ability to create software test cases
Experience
Veterans Health Administration – New Jersey April 2012 to April 2017
Project Coordination
Managed multiple projects in a fast-paced environment for the risk, business analytics, monitoring and auditing and metrics program managers
Spearheaded a process improvement project using Lean Six Sigma to reduce time to onboard an employee from 120 days to 30 days; monitored processes for areas of improvement
Prepared and maintained project status reports, documentation, meeting minutes and project plans in a database in SharePoint; distributed information to internal stakeholders as requested by program manager
Identified internal and external resources from project initiation to completion to ensure customer satisfaction
Assisted Program Managers in establishing project baselines, scheduling tasks and reporting project results
Facilitated monthly team calls to manage overdue Information Technology issues, reducing office computer issues by 75%
Participated in National Auditing and Monitoring project team with IT contractors to develop a metric monitoring dashboard using Agile methodology; received documentation such as contractor timesheets and reviewed burn rates for compliance with service level agreements
Analyze budgetary reporting using Excel to ensure training was completed within stated budget according to Conference Planning Policies and Procedures
Worked with software contractor to create software test cases for risk management educational modules; attended scrum meetings on a weekly basis
Monitor performance on data analytics service level contracts worth $600,000 and $3,200
Performed user and operational acceptance testing on risk education modules
Collaborated on user training documentation; participated in Train the Trainer sessions
Assisted Risk Officer in identifying, tracking and resolving healthcare compliance risks and issues within a 6 month cycle
America Works – New York August 2011 to April 2012
Vocational Instructor
Achieved an 80% placement rate for clients as a result of vocational training for clients who were referred to America Works
Instructed a class of 17 to 20 clients on resume and cover letter writing to prepare them for the job market within a 2 week cycle
Sidley Austin LLP – New York March 2007 to May 2011
Legal Administrative Assistant
Drafted and revised documents in Microsoft Word according to firm’s established procedures for C-level Partners in the Real Estate, Trusts and Estates and Mergers and Acquisitions practice areas
Maintained calendar and arranged domestic and international travel as per attorney’s preferences
Processed closing time for billing partners and processed client bills
Education
Patten University, A.A.S. Degree in Criminal Justice February 2017
Veterans Administration Acquisition Academy (VAAA) March 2017
Certified Program and Project Manager (FAC-P/PM)
George Washington University March 2015
Certificates: Risk Management, Managing Projects, Project Leadership, Management and Communications