PERSONAL DETAILS

Surname : Dube

Name : Zanele Trudy Nonhlanhla

Date of Birth : 1989-08-01

ID Number : 890**********

Marital Status : Single

Nationality : South African

Gender : Female

Health : Excellent

Home Language : Zulu

Current Address : 81 Mont Pelaan Villas

Pioneer Park

Newcastle

2940

Contact Details : 076-***-****

ACADEMIC HISTORY

High School Attended : Ladysmith High School

Highest Grade Passed : Grade 12

Qualification : National Senior Certificate

Year Attained : 2007

TERTIARY EDUCATION

Institution : University of KwaZulu-Natal

Qualification : Bachelor of Social Sciences

Majors : Marketing Mngt & Media Studies

Status : Completed

PERSONAL ATTRIBUTES

A highly skilled and diligent social sciences graduate and marketing professional, who enjoys being part of, as well as leading, a successful and productive team. With years of demonstrated success in improving the brand image of a firm, accomplished through planning, designing and implementing strategies, initiatives, creative campaigns and PR events. Able to work well on own initiative and demonstrates the high levels of motivation required to meet the tightest of deadlines.

LANGUAGE PROFICIENCY

Zulu : Excellent (Read, Write, Speak)

English : Excellent (Read, Write, Speak)

Afrikaans : Fair (Read, Write, Speak)

COMPUTER SKILLS AND EXPERIENCE

Ms Suite : Advanced

Internet& E-mail : Advanced

AS400 : Advanced

DRIVER’S LICENCE : Yes

WORK EXPERIENCE

Employer : MediClinic Newcastle

Department : Marketing & Client Services

Position : Administrative Assistant

Duration : 16/07/2012 till present

Duties

Assist with development and implementation of strategic public relations plans (short-term and long-term)

Provide accurate information on all internal/external queries.

Timely and effective management of complaints/ client dissatisfaction.

Perform adhoc Reception and Patient Experience duties as well as daily office admin tasks.

Ensure up to date supply of merchandising and marketing material in line with sales activities/ campaigns.

Planning and promoting health events for public awareness in line with the health calendar.

Co-ordination and management of health awareness events for staff and public participation.

Assist in the co-ordination of Doctor’s and stakeholders CME meetings.

Ensuring social and print media presence via Mediclinic’s internal Magazine and Intranet

Employer : TEEM Events Marketing (PMB)

Department : Marketing and Communications

Position : Communications Officer

Duration : 01/10/2011-13/07/2012

Duties

Developing a marketing plan, conducting extensive market research, Securing sponsorship for CSI projects.

Served as a creative copywriter for – Sales pitches, presentations, brochures, web promotion and marketing materials.

Daily Office Administration (Filing, faxing, ordering office supplies)

Worked in collaboration with the media houses to develop new ways and strategies for attracting customers, other media audiences and the general public.

Managing online marketing, production and distribution of quarterly newsletters for UMDM.

Artist bookings, payments and hospitality management.

Liaison with relevant project stakeholders to ensure public participation.

Management and co-ordination of events aimed at social cohesion and youth development.

Communicating relevant information to public, artists on site as well as delegating tasks to project team leaders.

Employer : Truworths Amajuba Mall

Position : Service and Cash Desk Consultant

Duration : 20/05/2011-21/09/2011

Duties

Customer Enquiries and payments

Daily Banking

Adhoc management duties

Opening of store accounts and reaching store targets

General Office Administration

Client Service

REFERENCES

MEDICLINIC Newcastle

Contact Person : Mariette Classen

Relationship : Network Marketing Manager

Contact : 034-***-**** \ 079-***-****

Contact Person : Drienie van Vuuren

Relationship : Patient Experience Officer

Contact : 034-***-****

Time and Envy Events Marketing

Contact Person : Sibusiso Khumalo

Relationship : Managing Director

Contact : 073-***-****

Truworths

Contact Person : Yolandi Botha

Relationship : Area Manager

Contact : 034-***-****

UKZN

Contact Person : Karen Sallie

Relationship : UKZN School of Humanities

Contact : 033-***-****

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