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Administrative Assistant

Lexington Park, Maryland, United States
February 23, 2018

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Shanice Borgschulte

***** ***** ***** ****

St. Mary’s City, MD 20686



I’m seeking employment with a company where I can grow professionally and personally.

Software Proficiencies: Microsoft Office (Word, Excel, PowerPoint, Adobe Acrobat Reader DC, Outlook)

Programs- Kofax TotalAgility (KTA) and Deltek Cost point


Southern New Hampshire University (SNHU): Bachelor’s Degree in Fashion Merchandising and Management- Graduate May 2017

College of Southern Maryland: June 2013 – May 2015

St. Mary’s Ryken High School: Graduate May 2013

Work History:

Administrative Assistant: December 18, 2017-Present

BAE Systems in California, Maryland

23481 Cottonwood Pkwy, California, MD 20619

Phone: 301-***-****

Account Management for services agreements

Invoice processing in Accounts Payable Systems

Generating purchase requests

Maintaining records

Providing back-up support for security department and reception.

Communication with many internal and external customers and vendors

Conducting labor charging/time sheet audits

Merchandise Specialist: May 8, 2017-July 26, 2017

MIL Corporations in Lexington Park, Maryland

21660 Great Mills Rd # A, Lexington Park, MD 20653

Phone: 301-***-****

Collected and analyzed data from individuals

Entered market research into various MS office programs

Performed market research; gather information, entered into database, provided recommendation

Answers phones and routed calls to specific people

Greeted visitors warmly and notified the person they were seeing

Sales/Marketing Assistant: May 8, 2017- June 30th, 2017

Lula Roe Consulting

8316 Apple Creek Place

Waldorf, Maryland 20601


Organizing merchandise

Pick up or deliver clothing and accessory samples

Assisting with merchandise shoots

Assisting with buying/selling

Designed promotions/advertisements for website

Track sales

Prepare invoices, set up shipping to clients

Prepare files to order inventory

Junior Customer Satisfaction Manager: August 7, 2015 – April 20, 2017

Old Navy, Lexington Park, Maryland

45215 Worth Ave, California, MD 20619

Phone: 301-***-****

Welcome customers with a smile as they enter into premises

Proactively ask customer how they can be assisted

Escort customers to the correct aisles

Provide information on daily deals and promotions

Ensure that all products are well stocked and are easy to reach

Replenish stock when need

Assist customers by taking down products that may not be easy to reach

Recommended alternative purchase choices, when items were out of stock

Assist with online purchases from IOS Device

Make sure that work area and aisles are clean and shelves are organized

Handle cashier duties by taking cash or credit cards in exchange of goods sold

Manage product returns and exchanges

Arrange products on shelves in a tidy manner

Met and exceeded monthly new credit card accounts goals

Communicate to coworkers and supervisors through standard telephone and wireless audio systems

Maintained working knowledge of store’s policies and procedures

Hostess: June 24, 2014 – July 11, 2014

Bollywood Masala, California, MD

Address: San Souci Plaza Shopping Center, 22576 MacArthur Blvd, California, MD 20619

Phone: 301-***-****

Greet incoming and departing guests warmly with a genuine smile and eye contact; escort them to assigned dining area and present menus

Answer incoming calls to the restaurant and provide appropriate service

Manage the flow of guests into the dining area, provide accurate wait times to incoming guests if appropriate

Tend to special Guest needs and requests

Observant to Guests’ needs throughout dining experience to ensure they receive high quality service (i.e. notice a drink refill is needed while seating another guest and ensuring the drink is refilled prior to getting back to the door).

Help dining room staff by setting and clearing tables; replenishing water; serving beverages

Administrative Assistant: June 24, 2013 – September 9, 2013

First Command, Lexington Park, MD

Address: 21615 S Essex Dr # 52, Lexington Park, MD 20653

Phone: 301-***-****

Assisted in putting together client presentation documents

Handle telephone calls and relay messages to appropriate individual

Open, arrange, and distribute incoming mail, faxes and email

Maintain files and folders

Assisted with the scheduling and confirming of appointments

Business Classes Taken:

Financial Accounting

Managerial Accounting

Business Law 1

Business Systems Analysis/Design

Introduction to Marketing

Human Resources in Administration

Involvement/Activities Experience:

Volleyball – Junior year 08/2012 – 11/2012

Club Volleyball – 12/2011 – 04/2012

Cheerleading – Little Flower School Patriots 2006 – 2009

Basketball – Little Flower School 2005

Girl Scout Troop 4495 – 4 years

oPlanned and organized events for the troop

Items of Interest:

Selected to The Society of Leadership and Success at SNHU

Assisted in the process of the distribution to the aide of our soldiers overseas by making and sending cards to them.


Extremely organized at work and personally

Detail orientated

Pro active


Excellent time management skills

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