Administrative Assistant
Resume:
Shanice Borgschulte
St. Mary’s City, MD 20686
***********@*****.***
Objective:
I’m seeking employment with a company where I can grow professionally and personally.
Software Proficiencies: Microsoft Office (Word, Excel, PowerPoint, Adobe Acrobat Reader DC, Outlook)
Programs- Kofax TotalAgility (KTA) and Deltek Cost point
Education:
Southern New Hampshire University (SNHU): Bachelor’s Degree in Fashion Merchandising and Management- Graduate May 2017
College of Southern Maryland: June 2013 – May 2015
St. Mary’s Ryken High School: Graduate May 2013
Work History:
Administrative Assistant: December 18, 2017-Present
BAE Systems in California, Maryland
23481 Cottonwood Pkwy, California, MD 20619
Phone: 301-***-****
Account Management for services agreements
Invoice processing in Accounts Payable Systems
Generating purchase requests
Maintaining records
Providing back-up support for security department and reception.
Communication with many internal and external customers and vendors
Conducting labor charging/time sheet audits
Merchandise Specialist: May 8, 2017-July 26, 2017
MIL Corporations in Lexington Park, Maryland
21660 Great Mills Rd # A, Lexington Park, MD 20653
Phone: 301-***-****
Collected and analyzed data from individuals
Entered market research into various MS office programs
Performed market research; gather information, entered into database, provided recommendation
Answers phones and routed calls to specific people
Greeted visitors warmly and notified the person they were seeing
Sales/Marketing Assistant: May 8, 2017- June 30th, 2017
Lula Roe Consulting
8316 Apple Creek Place
Waldorf, Maryland 20601
Organizing merchandise
Pick up or deliver clothing and accessory samples
Assisting with merchandise shoots
Assisting with buying/selling
Designed promotions/advertisements for website
Track sales
Prepare invoices, set up shipping to clients
Prepare files to order inventory
Junior Customer Satisfaction Manager: August 7, 2015 – April 20, 2017
Old Navy, Lexington Park, Maryland
45215 Worth Ave, California, MD 20619
Phone: 301-***-****
Welcome customers with a smile as they enter into premises
Proactively ask customer how they can be assisted
Escort customers to the correct aisles
Provide information on daily deals and promotions
Ensure that all products are well stocked and are easy to reach
Replenish stock when need
Assist customers by taking down products that may not be easy to reach
Recommended alternative purchase choices, when items were out of stock
Assist with online purchases from IOS Device
Make sure that work area and aisles are clean and shelves are organized
Handle cashier duties by taking cash or credit cards in exchange of goods sold
Manage product returns and exchanges
Arrange products on shelves in a tidy manner
Met and exceeded monthly new credit card accounts goals
Communicate to coworkers and supervisors through standard telephone and wireless audio systems
Maintained working knowledge of store’s policies and procedures
Hostess: June 24, 2014 – July 11, 2014
Bollywood Masala, California, MD
Address: San Souci Plaza Shopping Center, 22576 MacArthur Blvd, California, MD 20619
Phone: 301-***-****
Greet incoming and departing guests warmly with a genuine smile and eye contact; escort them to assigned dining area and present menus
Answer incoming calls to the restaurant and provide appropriate service
Manage the flow of guests into the dining area, provide accurate wait times to incoming guests if appropriate
Tend to special Guest needs and requests
Observant to Guests’ needs throughout dining experience to ensure they receive high quality service (i.e. notice a drink refill is needed while seating another guest and ensuring the drink is refilled prior to getting back to the door).
Help dining room staff by setting and clearing tables; replenishing water; serving beverages
Administrative Assistant: June 24, 2013 – September 9, 2013
First Command, Lexington Park, MD
Address: 21615 S Essex Dr # 52, Lexington Park, MD 20653
Phone: 301-***-****
Assisted in putting together client presentation documents
Handle telephone calls and relay messages to appropriate individual
Open, arrange, and distribute incoming mail, faxes and email
Maintain files and folders
Assisted with the scheduling and confirming of appointments
Business Classes Taken:
Financial Accounting
Managerial Accounting
Business Law 1
Business Systems Analysis/Design
Introduction to Marketing
Human Resources in Administration
Involvement/Activities Experience:
Volleyball – Junior year 08/2012 – 11/2012
Club Volleyball – 12/2011 – 04/2012
Cheerleading – Little Flower School Patriots 2006 – 2009
Basketball – Little Flower School 2005
Girl Scout Troop 4495 – 4 years
oPlanned and organized events for the troop
Items of Interest:
Selected to The Society of Leadership and Success at SNHU
Assisted in the process of the distribution to the aide of our soldiers overseas by making and sending cards to them.
Strengths:
Extremely organized at work and personally
Detail orientated
Pro active
Friendly
Excellent time management skills
Contact this candidate