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Customer Service Mechanic

Location:
Mississauga, Ontario, Canada
Salary:
36/hr
Posted:
February 20, 2018

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Resume:

HISHAM NAYEF

***--**** ****** ****

MISSISSAUGA, ONTARIO L5J 3T4

Phone: 905-***-****

Cell: 647-***-****

E-Mail: ac4jvr@r.postjobfree.com

Summary

CSTS & OSSA CERTIFICATE

CLASS 5 DRIVER LICENCE WITH CLEAN RECORED

Master Mechanic highly skilled in troubleshooting and repairing heavy duty and off road gas, diesel and alternate fuel vehicles and electric generators .

Truck and Automotive Mechanic who specializes in emergency roadside repair. Ensures safety measures are taken and customers are properly informed.

Truck and Automotive Mechanic who employs a strong work ethic and the latest technology to every repair project. Employs great communication skills to relay complex problems to customers.

Mechanic equipped with the top quality customer service skills and proper certifications necessary to provide excellent auto repair services.

Master Technician with +10 years in engine repair, rebuilding and replacement. Strong leader who educates junior mechanics using unmatched industry expertise.

Mechanic with extensive hands-on experience in engine repairs/replacement. Certified in air/hydraulics brakes, front end steering and suspension,engine electric/electronics controls, transmission,truck and trailer air/wirings trouble shootings, hydraulic lines and P.T.Os repairs.

Hard working auto and truck mechanic proficient in problem solving complex auto repair issues while consistently delivering quality service.

Highlights

Superior customer service

Diagnosis and repair

Hydraulic equipment

MS Office

Analytical and diagnostic software

Preventative maintenance

Suspension and alignment

Electrical systems

Brake systems expertise

Equipment safety expert

Experience

February 2006 to Current

promenade autos inc Etobicoke, Ontario

SHOP SUPERVISOR

Guided mechanics with decisions concerning repair and replacement of parts.

Reviewed the work of 6 auto mechanics.

Ordered accurate amounts of parts and supplies to maintain necessary inventory.

Organized work records and filed reports.

Contributed to repeat and referral business by using strong customer service and problem solving skills.

Communicated with customers regarding vehicle issues and potential repairs.

Followed checklists to verify that all important parts were examined.

Maintained and enforced a safe and clean working environment at all times.

Established and adjusted work procedures to meet production schedules.

Supervised production schedules, production quality and on time delivery.

Coached employees in developing and achieving individual performance goals.

Accurately read blueprints and repair manuals to identify mechanical problems and fix them.

Assisted in implementation of operations, maintenance and capital programs.Completed all repairs and maintenance work to company standards.

Counted and verified orders picked to ensure accuracy.

Planned work and determined appropriate tools and equipment.

Worked overtime, including evenings and weekends, to respond to emergencies and fix unsafe conditions.

Assisted in management of business operations by maintaining records and files, preparing cost and inventory reports, and ordering supplies.

Cut, fit, and welded metal components, including plate, structural shapes, and pipe.

Performed repairs and maintenance ON CARS,TRUCKS,TRAILERS,FRONT END,ROLLE OFF,SIDE COMPPACTORS,OFF ROAD,LARGE/SMALL ELECTRIC GENERATORES and electrical equipment.

May 1994 to February 2009

CANADIAN WASTE & RECYCLING MISSISSAUGA, ONTARIO

SHOP LEAD HAND MECHANIC

Heated, formed and dressed metal parts with hand tools, torch and arc welding equipment.

Precision cutting with power saws, hand shears and chipping knives.

Operated manual and semi-automatic welding equipment to fuse metal segments together.

Monitored the fitting, burning and welding processes to avoid overheating parts, warping, shrinking, distortion and expansion of materials.

Set up equipment and welded parts according to welding chart specifications and type.

Responded to service calls quickly and professionally.

Completed minor torch ups with MIG welders.

Followed all safety guidelines, including proper machine guarding and lockout and tagout procedures.

Inspected chains, hammers and other tools for damage or wear to prevent injuries and accidents.

Operated all equipment throughout manufacturing process to back-fill.

Maintained and enforced a safe and clean working environment at all times.

Trained, developed and counseled employees to develop a high performing team.

Serviced equipment and repaired and replaced parts as necessary.

Effective decision-maker in high-pressure environments.

Followed checklists to verify that all important parts were examined.

Serviced air conditioning, heating, engine-cooling and electrical systems.

Rebuilt faulty assemblies, including steering systems and linkages.

Examined vehicles to determine the extent of damage or malfunctions.

Executed all phases of power system tear down and repair.

Operated pneumatic tools and air compressors.

Rebuilt and repaired engines.

Maintained a 90% customer service satisfaction rating.

Organized work records and filed reports.

Complied with state vehicle requirements, including engine safety and combustion control standards.

Reassembled engines and made adjustments as needed.

Installed timing gears and timing belts.

Ordered accurate amounts of parts and supplies to maintain necessary inventory.

Reviewed the work of 12 auto mechanics.

Repaired hydraulic pumps, couplings and gear trains.Worked on a variety of vehicles, including TRUCKS/semi-trucks and tow trucks.

Education

2012 AUTO DEALER FORT WORTH, TEXAS

licenses certificate CAR AND TRUCK DEALER

BUY AND SELL AUTO AND TRUCK IN USA

2001 OMVIC MISSISSAUGA, ONTARIO

licenses certificate's AUTO BUY & SELL DEALER

BUY AND SELL AUTO DEALER CANADA

1992 MOHAWK COLLEGE HAMILTON, ONTARIO

certificate AUTO AND TRUCK MECHANIC

ENGINE ELECTRICAL

ENGINE ELECTRONICS CONTROLS

TRANSMISSION ELECTRICAL AND MECHANICHAL

TRANSMISSION ELECTRONICS AND HUDRAULICS CONTROLES

1991 CENTENNIAL COLLEGE TORONTO, ONTARIO

certificates AUTO AND TRUCK MECHANIC

AIR BREAKS ANDAUTO MECHANIC MANTENANCE

HYDRAULIC CONTROL SYSTEMS AND TECHNOLOGY

HEAVY DUTY TRUCK AND AUTOMOTIVE MECHANIC,

MECHANIC AND REPAIR TECNOLOGIES,

Accomplishments

Supervision

Trained contract workers to perform general warehouse duties to company standards.

Product Inspection

Inspected products to ensure highest quality.

Inventory Control

Restocked and organized items as necessary and as directed.

Equipment Maintenance

Performed routine maintenance on equipment on as-needed basis.



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