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Management Hr

Mississauga, Ontario, Canada
February 20, 2018

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Catherine LejaPage

Sr. Regional HR Business Partner, Central Canada - DAY & ROSS INC

Mississauga, ON - 647-***-****


Sr. Regional HR Business Partner, Central Canada


2014-03 - Present

Day & Ross encompasses four business divisions within the logistics and supply chain industries. Sr. Regional HR Business Partner, Central Canada Mar 2014-Present

• Responsible for the implementation of HR strategies and solutions to multiple business divisions across Central Canada.

• Builds strong partnerships with divisional leadership and aligns HR solutions and programs to address the specific needs of each business.

• Manages and develops reporting HR team members to ensure core HR services meet business client expectations.

• Leads organizational design and talent management processes, including workforce planning, recruitment, performance management, talent calibration and career development.

• Coaches leaders, managers and employees to support strong relationships, performance and engagement.

• Conducts corporate, management and compliance training to all levels of employees. Monitors training curriculum to ensure value-added results.

• Manages complex employee issues. Conducts workplace investigations. Represents the corporation in legal matters, mediations and arbitrations.

• Analyzes metrics, forecasts and business trends to identify problems and drive appropriate solutions.

• Drives corporate succession plan for critical positions and high-potential employees. Manages annual talent assessment, conducts gap analysis and creates development plans.

• Leads organizational transformations and special projects and acts as Change Management Agent.

• Manages employee engagement surveys, conducts analysis of survey results and partners with leaders to develop impactful enhancements.

INNOVAPOST is a leading provider of IT solutions, including SAP, eBusiness and mobility solution development

Strategic HR Business Partner

GTA & Ottawa -

2009-08 - 2014-03

• Developed and implemented HR strategies to address workforce needs, engage high-calibre employees and enhance employee performance.

• Managed budgets, headcount and HR metrics for business leadership.

• Mentored and directed junior team members to enhance performance and increase value of HR service offerings. Managed escalations from HR shared services team.

• Facilitated transformation initiatives, conducted analyses to determine critical issues and root causes, and recommended value-add business solutions.

• Led redesign of performance evaluation process. Designed and implemented objective-based appraisal format and process.

• Project manager for corporate-wide redesign of job description and career matrix design. Developed job families, job descriptions, mapped employees, coordinated HRIS systems, and managed launch to all employees.

• Created a management coaching program to enhance managers' skills. Developed a complement of training, workshops, job aids & templates.

Human Resources Manager

GTA & Ottawa -

2005-04 - 2009-07

• Responsible for HR requirements and employee programs for GTA offices.

• Managed and developed reporting HR staff. Provided guidance regarding employee relations and legislative requirements.

• Led recruitment and selection, talent assessment and calibration, and performance management processes.

• Coached management on performance coaching, and employee reviews. Coached managers and employees on HR policies and programs.

• Handled employee relation issues, conducted investigations, provided mediation and recommended appropriate decisions and actions.

• Co-led Total Rewards initiative. Collaborated with business leads to develop, implement and champion a total rewards philosophy and culture.

• Conducted focus groups and pilot groups to identify process opportunities and transformation solutions. HR Generalist


2002-04 - 2005-04

• Handled employee relations issues, provided coaching and conflict resolution.

• Responsible for recruitment process, vendor management, and resource strategies for large projects. Managed employee orientation and onboarding.

• Provided research, development and training for new HR programs and initiatives. Managed performance management, development and training.

HR Representative


1998 - 2002

• Administered bi-weekly payroll and assisted employees on compensation, benefits, and payroll issues. Liaised with shared service benefit provider and EAP administrator.

• Responded to HR inquiries and assisted employees on a variety of employment related topics. EDUCATION

Strategic HR Business Partner Program

Human Capital Institute

Bernardi HR Law

Osgoode Law School (York University)

Change Management Cert

Prosci Management Institute

Sheridan College - Mississauga, ON


CHRL (Canadian Human Resource Leader)

2012-04 - Present


• Consultative HR Business Partnering

• Leadership Coaching

• Talent Management and Succession Planning

• Organizational Transformation and Growth

• Team Building & Collaboration

• Change Management

• HR Analytics and Budgeting

• Talent Acquisition, Retention and Engagement Strategies

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