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Customer Service Manager

Location:
Myrtle Beach, South Carolina, 29588, United States
Posted:
February 20, 2018

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Lori M Carpino

PO Box *****

Surfside Beach, SC *9587

843-***-****

ac4juw@r.postjobfree.com

Professional Objective

Level manager with 12 years of managerial experience. Strong strategic-planning and people-management skills, strong leadership-building skills Professional Knowledge

● Inventory control

● Data entry

● Microsoft office

● Supervision and training

● Team management

● Employee scheduling Strong communication skills

Education

Miller-Motte Technical College January 2017

Diploma: Medical Office Assisting

CPR/First Aid Certified

Work Experience

Bi-Lo, Myrtle Beach M ay To

Customer Service Associate Present

Operated a cash register to process cash, check and credit card transactions Replenished floor stock and processed shipments to ensure product availability for customers Answered customer questions and addressed their problems and complaints Offered exceptional customer service to every customer. Startek, Myrtle Beach N ov. 2014

Escalation Specialist A pril 2016

Served as a mentor to junior team members

Directed strategic initiatives to achieve monthly goals Monitored and motivated fellow team members.

Scotchman, Myrtle Beach SC J uly 2011

Store manager N ov. 2014

Managed a team of 12 or more employees

Reduced and controlled expenses by keeping my inventory down and making budget every month Served as a mentor to to my employees

Incentive performance plan which motivated staff in a 23% sales increase. Caris Healthcare J uly 2017

Administrative Office Volunteer



Contact this candidate