Ana Alejandra Snyder
**** ***** *******, ********, ** 92009 cell 516-***-**** ac4jtu@r.postjobfree.com
www.linkedin.com/in/ana-a-snyder-598b7363
SUMMARY
A highly organized and detailed – oriented, persistent executive assistant with over 10 years experience, including support for C – level staff. Maintains excellent communication skills, problem solving abilities, and a high level of confidentiality. Held increasing levels of responsibility.
EXPERIENCE
Executive Assistant
HSBC Bank US in New York City
October 2010 – December 2017
Manage C-Level managers complex and frequently changing travel arrangements and coordinate pre-planning of national and/or international trips
Process travel expenses and reimbursement
Schedule meetings, external engagements and other appointments for the C-Level with team members, business counterparts, and external clients such as law enforcement and software vendors. Arrange agenda for London Headquarters C-Level during visit to NYC with counter parts in the US
Assist in assembling reports to regulators for quarterly meetings
Manage and report seating chart to determine cost allocation across departments
Track and order office supplies and manage FedEx account
Screen phone calls, Screen e-mails if immediate attention is required forward them to the manager responsible on the issue
Provide monthly update of Organizational Chart which is distributed internally
Assist other team members in different locations with ordering technical equipment (laptops, phones, software, mobile when assigned etc.) and support setup of the equipment, Human Resources issues etc
Draft communications to internal/external recipients including letters, email communications such as follow ups, up coming due date training reminders etc
Event logistics, Organize and coordinate Town Halls, workshops, meetings and training. Schedule meeting rooms, arrange meals for attendees, supervise and setup the video and audio conference, webex and presentations
When assigned, update and change Human Resources for new employees or existing, including changes of salary, change of title, locations, and ensure team members are in the correct cost center for budget purposes
Onboard new employees or/ and contingent worker by reaching out to Legal and Human Resources for approval and proceed with all the internal paper work and requesting the technical equipment and software
Payment Accounting request in the system invoice payment to external vendors
Complete other responsibilities, as assigned
Executive Assistant, Director’s Assistant and Travel Allowance Assessor
HSBC Mexico City, Mexico
November 2004-November 2009
Design and Schedule annual calendar by video, audio and face to face conferences involving C-Level and staff in Central and Latin America, HSBC business heads in Europe and Asia, Headquarters in London and Hong Kong
Plan and Organize Annual Compliance training conference in Mexico City attended by Latin America Heads of Compliance and staff (flights, accommodations, budgets, internal and external activities, lunches, technologies, transportation and IT area support, design and print conference diplomas for delegates.
Manage office supplies
Coordinate visits of HSBC London EVP and New York CEO for Global Banking and Markets, USA
Coordinated and schedule meetings with Mexican bank regulators
Travel arrangements
Prepare necessary documents of meetings with Latin America CEO
Held interview with candidates to fill Executive Assistant position to SVP
Assemble and coordinate necessary equipment for event (computers, screen, phones, etc.)
Comply with the responsibilities established in the group’s manual through a proactive collaboration with the head of compliance staff by identifying and containing risks of, control and information, and through promoting a culture of regulations and policy fulfillment aimed at improving relations with the regulators
Management Assistant
Nippon Steel Trading Mexico City, Mexico and Los Angeles, CA
December 2001 – June 2004
Responsible for management, public relations, logistics, shipping, claims and important activities. In addition to the forging. I also managed the petty cash fund, oversaw the carry out payments to bank and, all activities related to office work
Moreover, I acted as intermediary between the company and clients, customs brokers, carrier shipping agents and Hydro, the aluminum supplier. Also, I advised headquarters in Tokyo and business premises in Los Angeles of activities performed
Thus, I was in charge of managing and updating logistics and shipping activities per clients as to input, outputs, tonnage and so forth
Claims: I would carry out activities such as requesting the corrections of any document or damage materials
Marketing Assistant
Banco Nacional de Mexico (BANAMEX) Mexico City, Mexico
August 1997 - January 2000
Worked in the marketing and advertising department of the bank
Assistance to the designer with regard to urgent work Editorial and Corporate: Logo retouching, printing, developing of brochures, advertisements in newspapers, posters, etc. As well as any Project designed either internally or externally that needed modifications
EDUCATION
BA of Arts in Graphic Design
Universidad Simon Bolivar (USB) Graphic Design
August 1996 - June 2000
Bilingual (Spanish and English)
SKILL HIGHLIGHTS
Technology; Written Expression; Time Management; Technical Oversight; Management; Planning