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Executive Assistant Administrative

Carlsbad, California, United States
February 20, 2018

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Ana Alejandra Snyder

**** ***** *******, ********, ** 92009 cell 516-***-****


A highly organized and detailed – oriented, persistent executive assistant with over 10 years experience, including support for C – level staff. Maintains excellent communication skills, problem solving abilities, and a high level of confidentiality. Held increasing levels of responsibility.


Executive Assistant

HSBC Bank US in New York City

October 2010 – December 2017

Manage C-Level managers complex and frequently changing travel arrangements and coordinate pre-planning of national and/or international trips

Process travel expenses and reimbursement

Schedule meetings, external engagements and other appointments for the C-Level with team members, business counterparts, and external clients such as law enforcement and software vendors. Arrange agenda for London Headquarters C-Level during visit to NYC with counter parts in the US

Assist in assembling reports to regulators for quarterly meetings

Manage and report seating chart to determine cost allocation across departments

Track and order office supplies and manage FedEx account

Screen phone calls, Screen e-mails if immediate attention is required forward them to the manager responsible on the issue

Provide monthly update of Organizational Chart which is distributed internally

Assist other team members in different locations with ordering technical equipment (laptops, phones, software, mobile when assigned etc.) and support setup of the equipment, Human Resources issues etc

Draft communications to internal/external recipients including letters, email communications such as follow ups, up coming due date training reminders etc

Event logistics, Organize and coordinate Town Halls, workshops, meetings and training. Schedule meeting rooms, arrange meals for attendees, supervise and setup the video and audio conference, webex and presentations

When assigned, update and change Human Resources for new employees or existing, including changes of salary, change of title, locations, and ensure team members are in the correct cost center for budget purposes

Onboard new employees or/ and contingent worker by reaching out to Legal and Human Resources for approval and proceed with all the internal paper work and requesting the technical equipment and software

Payment Accounting request in the system invoice payment to external vendors

Complete other responsibilities, as assigned

Executive Assistant, Director’s Assistant and Travel Allowance Assessor

HSBC Mexico City, Mexico

November 2004-November 2009

Design and Schedule annual calendar by video, audio and face to face conferences involving C-Level and staff in Central and Latin America, HSBC business heads in Europe and Asia, Headquarters in London and Hong Kong

Plan and Organize Annual Compliance training conference in Mexico City attended by Latin America Heads of Compliance and staff (flights, accommodations, budgets, internal and external activities, lunches, technologies, transportation and IT area support, design and print conference diplomas for delegates.

Manage office supplies

Coordinate visits of HSBC London EVP and New York CEO for Global Banking and Markets, USA

Coordinated and schedule meetings with Mexican bank regulators

Travel arrangements

Prepare necessary documents of meetings with Latin America CEO

Held interview with candidates to fill Executive Assistant position to SVP

Assemble and coordinate necessary equipment for event (computers, screen, phones, etc.)

Comply with the responsibilities established in the group’s manual through a proactive collaboration with the head of compliance staff by identifying and containing risks of, control and information, and through promoting a culture of regulations and policy fulfillment aimed at improving relations with the regulators

Management Assistant

Nippon Steel Trading Mexico City, Mexico and Los Angeles, CA

December 2001 – June 2004

Responsible for management, public relations, logistics, shipping, claims and important activities. In addition to the forging. I also managed the petty cash fund, oversaw the carry out payments to bank and, all activities related to office work

Moreover, I acted as intermediary between the company and clients, customs brokers, carrier shipping agents and Hydro, the aluminum supplier. Also, I advised headquarters in Tokyo and business premises in Los Angeles of activities performed

Thus, I was in charge of managing and updating logistics and shipping activities per clients as to input, outputs, tonnage and so forth

Claims: I would carry out activities such as requesting the corrections of any document or damage materials

Marketing Assistant

Banco Nacional de Mexico (BANAMEX) Mexico City, Mexico

August 1997 - January 2000

Worked in the marketing and advertising department of the bank

Assistance to the designer with regard to urgent work Editorial and Corporate: Logo retouching, printing, developing of brochures, advertisements in newspapers, posters, etc. As well as any Project designed either internally or externally that needed modifications


BA of Arts in Graphic Design

Universidad Simon Bolivar (USB) Graphic Design

August 1996 - June 2000

Bilingual (Spanish and English)


Technology; Written Expression; Time Management; Technical Oversight; Management; Planning

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