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Customer Service Representative, AR/AP, Receptionist

Location:
Birmingham, Alabama, United States
Salary:
15.55
Posted:
February 20, 2018

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SUMMARY

EXPERIENCE

KIM TUCK

**** ***** ****, **********, ** 35215 H: 205-***-**** ac4jts@r.postjobfree.com Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.

11/2009 to 11/2016 Customer Service Representative/Account Receivable Representative Print Smart Inc - Birmingham, AL

Calculated figures such as discounts, percentage allocations and credits. Verified details of transactions, including funds received and total account balances.

Coded the general ledger and processed vendor invoice payments. Balanced batch summary reports for verification and approval. Researched and resolved billing and invoice problems. Maintained accounts receivable documentation electronically and on paper.

Handled cash and deposits using the proper accounting procedures and documentation.

Increased efficiency and alleviated work loads by creating a new Excel financial recording system.

Researched and resolved collections and billing disputes with tact and efficiency.

Screened telephone calls and inquiries and directed them as appropriate. 11/1992 to 06/1994 Collections Officer

New South Federal Bank - Birmingham, AL

Collected on automobile loans.

Managed repossession details.

10/1991 to 11/1992 Teller/Collections/Loan Officer ACIPCO Credit Union - Birmingham, AL

Opened new customer accounts, including checking, savings and lines of credit.

Balanced daily cash deposits and bank vault inventory with a zero error rate.

Processed cash withdrawals.

Trained employees on cash drawer operation.

Researched and resolved customer issues on personal savings, checking and lines of credit accounts.

Examined checks for identification and endorsement. Maintained confidentiality of bank records and client information. Performed daily maintenance of the loan applicant database. Educated customers on the variety of loan products and available credit options.

05/1990 to 10/1991 Collections Officer

Alabama Telco Credit Union - Birmingham, AL

EDUCATION AND TRAINING

SKILLS

Collected on Visa loans.

10/1988 to 05/1990 Collections Officer

Colonial Bank - Birmingham, AL

Verified details of transactions, including funds received and total account balances.

Collected funds for student.

loans and automobile loans.

06/1987 to 10/1988 Teller

Colonial Bank - Gardendale, AL

Opened new customer accounts, including checking, savings and lines of credit.

Balanced daily cash deposits and bank vault inventory with a zero error rate.

Processed cash withdrawals.

Adhered to Colonial Bank security and audit procedures. Researched and resolved customer issues on personal savings, checking and lines of credit accounts.

Examined checks for identification and endorsement. Processed treasury, tax and loan payments.

Supplied tellers with coin and currency as needed. Maintained confidentiality of bank records and client information. Delivered prompt, accurate and excellent customer service. 1987 High School Diploma

Mortimer Jordan High School - Morris, AL

daily cash deposits, general ledger



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