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Human Resource Manager

Oxford, Michigan, 48371, United States
February 20, 2018

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Julie DeLong, MBA, PHR, SHRM-CP

Oxford, MI 248-***-****

Experienced Human Resource Professional

Over 17 years of experience in human resources management and benefit administration including recruiting, employee relations, union negotiations, policy creation, and company right sizing.

Able to work effectively in large global companies as well as small privately-owned companies.

Knowledge of Cafeteria Style benefit plans including flexible spending accounts. Proficient in completing benefit elections, life event processing, COBRA processing, and conducting annual open enrollment.

Strong technical skills including Microsoft Office, HRIS, Travis, Tribute, Workday, Taleo, SmartRecruiters and Paychex. Able to learn industry specific applications quickly.

Excellent interpersonal skills with the proven ability to maintain discretion and professionalism.

Relevant Experience

Human Resource Manager October 2014 – June 2017

Digital First Media Michigan and Ohio

A Multi Media National Newspaper agency. Report directly to the SVP of Human Resources for the East Coast. Responsible for strategic human resource planning and HRM functions for 6-12 locations throughout Michigan and Ohio.

Maintain regional organizational charts for 350-500 employees during highly transitional periods.

Implemented employee sales improvement plans resulting in 10-20% individual performance increases.

Conduct sourcing, screening, interviewing, hiring, onboarding, and disciplinary action for over 100 employees.

Maintain employee files and process changes as needed to ensure compliance with government regulations.

Manage unemployment claims and statements for correct payments and attend unemployment hearings.

Administer workers compensation policy and investigate claims.

Implemented company vehicle policy resulting in decreased liability.

Improved attendance by implementing an employee recognition plan.

Analyze company policies for terminations and ensure compliance prior to decision making. Communicate relevant information to terminated employees.

Process and track FMLA and other time off requests.

Selected to act as Employee Relations Liaison.

Interpret and negotiate union contracts and resolve grievances when necessary.

Human Resource Manager June 2010 – October 2014

Regency at Waterford Waterford, MI

A Long Term Care and Rehabilitation Center of 110 union/non-union employees and 86 residents. Reported directly to the Facility Administrator.

Collaborated with a cross functional team to assess, re-vamp, and implement on-boarding processes.

Maintained employee files to ensure compliance with government regulations.

Managed three direct reports and monitored ongoing quality of work.

Performed staffing functions of hiring, orientations, discipline, and layoffs for union and non-union employees.

Administered benefit program ensuring employee understanding and accuracy of documentation.

Saved over $80K through effectively managing unemployment claims. Disputed claims and attended hearings when necessary.

Administered workers compensation policy and investigated claims.

Tracked new hire and termination statistics for turnover ratios.

Julie DeLong Page 2

Human Resource Manager July 2008 – January 2010

ATCO Industries, Inc. Sterling Heights, MI

A privately held automotive quality inspection company with 140 employees throughout the US. Reported to the VP of Operations and was in direct contact with the President/Owner on a daily basis. Laid off due to economic down turn.

Member of a management review committee consisting of the top four department managers.

Preformed staffing functions of hiring, new hire orientation, firing and layoffs for direct hire and agency employees.

Processed payroll for 140 hourly and salaried staff using Paychex.

Collaborated with a TPA to implement a 30% benefit cost reduction.

Negotiated and implemented changes to 401k, medical plan, and benefits programs resulting in overall cost savings.

Managed unemployment claims and statements for a potential savings of $60K.

Responsible for Accounts Payable, travel arrangements, and specialized reporting.

Benefits Coordinator November 2006 – June 2008

Morrell Inc. Auburn Hills, MI

A privately held automotive supplier of machine and motion control company of 150 employees with multiple locations in the US and Canada. Reported to the VP of Finance. Laid off due to economic down turn.

Administered 401k, life insurance, voluntary benefits, and Flexible Spending Accounts for 150 employees.

Utilized Paychex to process payroll and month-end journal postings.

Implemented employee separation processes, including COBRA, and severance packages.

Managed hiring functions, conducted new hire orientations, and processed employee changes.

Processed and tracked FMLA requests, vacation, and personal time off.

Calculated commissions, bonuses, and performance increases. Managed AP for employee invoices.

Documented and created procedures for human resource duties, including updating all relevant forms, documentation, and I9 audit.

Benefits Administrator August 1999 – November 2006

Ceridian (formerly Great Lakes Strategies) Birmingham, MI

A Global Human Resources, Payroll, Benefits, and Payment Solutions company. Reported to the benefit service center manager. Company was purchased by Ceridian and work was moved out of state.

Administered Flexible Spending Accounts for Health Care and Dependent Care.

Processed new hire benefit elections, employee and retiree life events, FOC orders, and new retirement elections

Audited payroll premium changes for client DTE Energy.

Responsible for administration of Annual Open Enrollment.

Conducted monthly processing of Age 65 Medicare eligible and Age 55 ERO changes.

Answered Employee Benefits and FSA Benefits 800 line.

Documented work instructions and disaster response plan.

Education and Certifications

SPHR Certification Anticipate Completion June 2018

PHR Certification June 2009

Human Resource Certification Institute (HRCI)

SHRM-CP Certification February 2015

Society for Human Resource Managers (SHRM)

Master of Business Administration (MBA) – Human Resource Management December 2014

Walsh College

Bachelor of Business Administration August 2003

Baker College of Auburn Hills

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