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Manager Customer Service

Location:
Pretoria, GP, South Africa
Salary:
R9000
Posted:
February 20, 2018

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Resume:

CURRICULUM VITAE OF LESEGO NXELEKILE MASALESA

PERSONAL DETAILS

Surname: Masalesa

First Names: Lesego Nxenekile

Date of birth: 09 March 1989

ID No: 890**********

Gender: Female

Nationality: South African

Contact Numbers: 076*******

E-mail: ac4jsb@r.postjobfree.com

Home Language: North Sotho

Other Languages: English, Afrikaans (speak, read and write), Setswana (speak) Criminal Record: None

Health: Good

Physical Address: 985 Block BB, Soshanguve. Pretoria, 0152 PROFILE AND ACHIEVEMENTS

• I am a Tshwane North College graduate with a higher certificate in Marketing

• I am planning on furthering my studies as soon as I am financially able

• I have a passion for people, I enjoy interacting with others

• I love marketing and would one-day love to see myself as an executive in that field

• I have gotten employee of the month three times at Boipaballo woman’s clinic

• My biggest achievement in life currently would be completing my NQF 4 qualification and having the opportunity to study further. QUALIFICATIONS\EDUCATION

Highschool attended : Soshanguve Technical High School Year : 2008

Subjects Passed :

English Mathematics

Drawing Life Orientation

Mechanical Technology Physical Science

Sepedi

CURRICULUM VITAE OF LESEGO NXELEKILE MASALESA

TERTIARY QUALIFICATION

Name of institution : Tshwane North College

Qualification obtained : National certificate (vocational) Level 4 Marketing Year obtained : 2016

Subjects passed:

Marketing Advertising and Promotions

Marketing Communications Consumer behaviour

English first additional language Life orientation Mathematical Literacy

PROFESSIONAL SKILLS\KNOWLEDGE

• Interpersonal skills

• Negotiation skills

• Microsoft office

• Planning skills

• Customer service orientation

• Marketing and sales skills

• Problem solving and decision making

EMPLOYMENT HISTORY

Company : Minah’s African Restaurant

Position held : Cashier

Duration : August 2010- July 2012

Duties:

• Manage cash and sales transactions

• Assisting customers with any of their queries or complains

• Greeting customers and ensuring that they are satisfied Reason for leaving : Professional growth

Company : Seeking the Sun Liquor Store

Position held : Assistant Store Manager

Duration : August 2012- September 2014

CURRICULUM VITAE OF LESEGO NXELEKILE MASALESA

Duties:

• Ensure that the fridges are fully stocked

• Cashing up the tills

• Dealing with customer queries and complains

• Supervising the cashiers

• Enforcing proper procedures

• Ensuring the store’s cleanliness

• Assisting with processing of invoices

Reason for leaving: The Liquor store closed down

Company : Boipaballo Woman’s Clinic

Position held : Administrator

Duration : February 2015 -Present

Duties:

• Filling of patient’s files

• Answering of all incoming calls

• Opening of new patient files

• Attending to patient queries

• Handling eft and cash payments

• Managing the Dr’s diary

• Receiving and sending of emails to and from patients

• Scheduling patient’s appointments

• Sending of receipts and invoices to the accounts office EMPLOYMENT HISTORY

Company : Minah’s African Restaurant

Name : Gontse Mminele

Job title : Manager

Contact details : 073*******

Company : Seeking the Sun Liquor store

Name : Diketso Malebye

Job title : Store Manager

Contact details : 083*******

CURRICULUM VITAE OF LESEGO NXELEKILE MASALESA

Company : Boipaballo women’s clinic

Name : Evelyn Nwendamudzi

Job title : Director

Contact details : 073*******



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