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Sales Customer Service

Toney, Alabama, 35773, United States
February 20, 2018

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Denise Dempsey

*** ***** *****, *****, ** *****


Friendly and enthusiastic team player with six years of specialization in retail, the last two years being in management, two years of reception/clerical and 13 years of cleaning experience. Able to learn new tasks quickly and proficient in growing key customer relationships. Represent establishment with friendly, professional demeanor at all times.

Dependable,Meticulous Attention to Detail, Judgment and Decision Making, Time Management, Clerical Administration and Management, Focused on Customer Satisfaction

Store Manager, 03/2014 to 01/2018

Family Dollar – Hazel Green, AL

Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.

Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.

Monitor sales activities to ensure that customers receive satisfactory service and quality goods.

Inventory stock and reorder when necessary

Hire, train, and evaluate personnel, promoting or firing workers when appropriate

Keep records of purchases, sales, and requisitions.

Enforce safety, health, and security rules.

Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.

Execute work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.

Plan and prepare work schedules and keep records of employees' work schedules and time worked

Confer with company officials to develop methods and procedures to increase sales, and promote business.

Implemented advertising campaigns and sales promotions, and prepare merchandise displays and advertising copy.

Company Owner, 01/2001 to 06/2014

Self Employed Cleaning Business – Toney, AL

Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas.

Clean building floors by sweeping, mopping, scrubbing, or vacuuming.

Clean bathrooms and restock paper goods

Clean rugs, carpets, upholstered furniture, and draperies, using vacuum cleaners and shampooers.

Dust and polish furniture and equipment.

Prepare rooms for meetings and arrange decorations, media equipment, and furniture for social or business functions.

Assistant/Cashier, 01/1990 to 08/2001

JD's Food Mart – Toney, AL

Operate cash register, handle money, and give correct change.

Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.

Greet customers entering establishment.

Stock shelves, and mark prices on shelves and items.

Weigh items sold by weight to determine prices.

Clean and sanitize work areas, equipment, utensils, dishes, or silverware.

Receptionist, 02/1986 to 12/1988

Bethco Inc. – Huntsville, AL

Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.

Operate telephone switchboard to answer, screen, or forward calls, providing information,

taking messages, or scheduling appointments.

Perform administrative support tasks, such as proofreading and transcribing handwritten information.

File and maintain records.

Collect, sort, distribute, or prepare mail, messages, or courier deliveries.

Process and prepare memos, correspondence, travel vouchers, or other documents.

Cashier, 03/1984 to 01/1986

Sam's Club – Huntsville, AL

Receive payment by cash, check, credit cards, vouchers, or automatic debits.

Greet customers entering establishments.

Request information or assistance using paging systems.

Signed customers up for store memberships.

Issue receipts, refunds, credits, or change due to customers.

High School Diploma: Jan 1986

Lee High School - Huntsville, AL

Member, FBLA.

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