Julia C. Murphy

ac4jqh@r.postjobfree.com

603-***-****

* **** ****

Bedford, NH 03110

EDUCATION

Loyola University – Maryland, Baltimore, MD

Bachelor of Arts: Speech-Language- Hearing Sciences August 2012- May 2016

EXPERIENCE

Forrester Research Cambridge, MA June 2016- Present

Webinar Specialist

Facilitate a schedule of approximately 10 to 20 webinars per month with research team

Serve as administrator for WebEx platform

Build internal awareness of Client Webinars using Salesforce Chatter

Launch all archived webinar recordings on Forrester.com

Coordinate and host webinar calls

Track and reconcile webinar attendance in the Salesforce

Assist in the creation of training materials to educate analysts on content preparation and delivery

Work with sales to promote and educate clients and prospects on the webinar program

Serve as internal support and administrator for WebEx platform

Develop sales email templates for the webinar product

Evaluate client feedback to make improvements to the product

Palm Beach Tan Timonium, MD

Tanning Consultant March 2016- May 2016

Keep the salon clean and organized and maintain equipment

Hired as a Customer Service Representative, promoted to Tanning Consultant due to excellent customer service skills and sales ability

Promote safe tanning, selling products that suit each customer appropriately, and provide information about the correct tanning for each customer

Marguerite L. Cote, ODPA Manchester, NH May 2009- May 2015

Receptionist and Administrative Assistant

Welcomed patients to optometry practice, obtained demographic and billing information for operational efficiency

Filed and maintained patient records

Worked with HIPPA Compliance and all aspects of patient confidentiality

NH Town Pool and Goffstown YMCA Goffstown, NH May 2011- August 2015

Pool Manager and Life Guard

Certified Life Guard and qualified in CPR

SKILLS

MS WORD, Powerpoint, and Excel

Effective management and leadership abilities

Efficiently manages projects

Social media skills

Effective oral and written communication skills

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