John W Rodas

203-***-**** I ac4jq9@r.postjobfree.com

I am a banking professional with an educational background in accounting. My strengths include research and reporting. I consistently exceed expectations, work well with across various departments, and s consistently meet compressed deadlines. Have experience with quality assurance and business analysis and am excited about leveraging my accounting degree role in my next role.

PROFESIONAL EXPERIENCE

TD BANK N.A. Westport CT

Store Supervisor May 2006 - December 2017

Operate as the front line sales force using various sales methods which includes cross/relationship selling and supporting product marketing and promotion techniques and campaigns.

Listen carefully to established and first time customer desire needs and proposed solutions that match customer financial needs.

Respond to all customer service issues providing information and answering routine customer inquiries in a promptly matter.

Promote the organization's goals, while identifying referral opportunities for the sale of products and services relevant to customers needs.

Support and help management team with daily, weekly and monthly operational reports.

Coach team members to improve positive behaviors with the staff making sure everyone knows how to apply the company's principles to engage customers with a WOW service and reinforce operational standards to maintain the facility safe and protected

Lord and Taylor - Retail Store Trumbull CT Sales Associate August 2003-August 2007

Provide a level of service that engages the customer

Complete shipping information and input delivery date

Maintain the stock room and sales floor organize and expose all products visual to customers

EDUCATION

UNIVERSIDAD DEL VALLE Colombia

Accounting, May 1994

UNIVERSIDAD DE ORIENTE Colombia

Philosophy November 1999

SKILLS

Bilingual in Spanish

Motivational Team Leader

Organized

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