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Bioinformatics Analyst, Sr.Business Analyst, Project/Product Manager

Chicago, Illinois, United States
February 20, 2018

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****, * ****** **** **, Apt ***, Chicago, IL 60613, E-mail:


Skilled in Product Management, Project Delivery, Information Architecture, Enterprise Data Architecture, Data Quality, Master Data Management, Business Systems Analysis, Data Governance Framework, Organizational Risk, Regulatory Compliance, Business Intelligence, Data Warehousing, Data flow analysis, Process flow analysis and mapping, Data Profiling, Data Modeling, development using ETL & BI tools and technologies, development of business metrics & KPIs, Data Quality Metrics, Source-to-Target mapping, source system analysis, suggesting solutions to complex and large data system problems.

Strong interpersonal, coaching, mentoring, team management, release and delivery management skills.

Proficient in delivering using Agile as well as Waterfall methodologies.

Passionate about developing synergies between business and technology.

Strong analytical ability, problem solving ability, presentation and communication Skills.

Strong techno-functional experience across Genomics, Bioinformatics, Bio-banking, Clinical Research, Pharmaceuticals, Aviation, Oil & Gas, Manufacturing, Banking & Finance and Healthcare Insurance domains, in working with complex data environments, Data warehousing/Business Intelligence methodologies, tools & technologies.

Six Sigma Rigor and Deployment in Software (DMADV, DMAIC). [Six Sigma Green Belt Certified]

Skills (Hands on):

Product and Project Management & Delivery with global user base and teams (offshore-onsite model).

Planning and estimation.

Asserting enterprise wide best practices in systems integration, BI, Data warehousing and data management.

Leading and directing user meetings at all levels (Mid-senior, Senior as well as corporate level) for scoping, gathering and collation of requirements.

Leading and directing technology teams for testing, development and post production support.

Data Acquisition, collation, Information dissemination and access strategy.

Enterprise wide Data Governance, Data Modeling, Data Architecture, Data Management, Information Management and Analytics delivery.

Design, development, testing, deployment and post-delivery support.

Data Quality and Master Data Management. Source System Analysis and ETL strategy, data movement, staging, cleansing and conforming strategy.

Business Analysis, Dataflow analysis, BI Business Analysis, Data Profiling, Information Flow analysis, System analysis, Source Systems Analysis, Data Analysis, Feasibility Analysis.

SQL, RDBMS, MDDB (Oracle, Teradata, MS SQL Server), Source-to-Target Mapping.

Creating Technical Specifications from Business/Functional requirement and Traceability Matrix.

Quality processes, quality assurance, CMM, Software Development Life Cycle (SDLC) and Agile methodologies.

Good mentoring, coaching, presentation, verbal and written communication skills.

Experience Overview:

Currently working as Sr Business Technology Consultant with Mayo Clinic’s Center for Individualized Medicine (CIM) closely engaging with researchers, bioinformaticians and genetic counselors to effectively bridge the biology-technology divide.

Have worked as Sr BI/Reporting Business Systems Consultant in Pharma Contract Management function with Genentech.

Worked as Data Governance Solution Architect/MDM Consultant in the Wholesale Banking Group with Wells Fargo for their Enterprise-wide Master Data Management, Data Governance and Information Improvement Program.

Have worked with clients like Chevron, delivering Regulatory (EPA) Reporting strategy for Corporate Health & Environment Safety, Southwest Airlines (Sr Data/Reporting Systems solutions consultant in Aircraft Maintenance Information Systems), Blue Cross Blue Shield of Texas, Capital One Auto Finance (BI Business Systems Analyst.)

Have led teams of BI developers as Cognos Architect and Operational Excellence Lead for GE Healthcare Services Business Intelligence team.

Strong Experience in BI/OLAP and ETL (Extraction-Transformation-Loading), Multi-dimensional design, OLAP modeling & prototyping, tuning & optimization.

Strong experience and thorough understanding various components of an Enterprise Information Architecture i.e. Source Systems, Data Warehouses, Operation Data Stores, Data Marts, Data Models, User Interfaces, Reporting platforms.

Strong experience in organizational data acquisition, dissemination and access strategy.

Skilled in SQL (Oracle, Teradata, MS SQL Server).

Strong in architecting and implementing BI and ETL Frameworks. In depth understanding of relational and multidimensional database architecture.

Strong experience and Understanding of Agile, SDLC, project management and roll out methodologies and production support environment.

Strong experience in working with teams and users across the globe (offshore-onsite model).


B.S, (Electronics & Telecommunication), Govt Engg College of Haryana, GJU – India.

MBA-IT, Indian Institute of Information Technology and Management (IIITM, – India.


Mayo Clinic, Rochester, MN Sep 2014 – Present

Sr. Business Technology Consultant - Genomics, Clinical & Pre-Clinical Research and Bio-banking:

Mayo Clinic is a world class healthcare provider and research organization currently engaged in cutting edge research in the field of personalized medicine. As part of Center of Individualized Medicine (CIM) I contributed to various initiatives

a)Direct-to-Customer (DTC) Genetic Testing Product:

Supported the stakeholders in the bioinformatics, regulatory and product conceptualization of Mayo's greenfield DTC genetic testing venture. Effectively bridged the biology-technology gap by translating between researchers, genetic counselors, bionformaticians, regulatory SMEs, product owners and IT.

Created concepts and formalized requirements for

End-to-end service delivery on the web (from consumer on-boarding, testing of sample sequence data to results, report generation and delivery to the consumer).

Bioinformatics engine (which would convert the sample sequence data into phenotypic results for the conditions being tested).

Consumer onboarding and consumer education.

Phenotype result representation template for clinical results delivery with a potential savings of $150K to the project

Supporting laboratory functions, establishing controls, generation and release of results to meet the regulatory requirements.

Generation and delivery of the test report.

Providing help and support to the consumer during and after testing and result delivery.

b)Molecular Interpretation Engine and Molecular Decision Support:

This project aimed at building a system utilizing pharmacogenomics so that the system could give recommendation drug dosing based on an individual's molecular phenotype.

Gathered requirements and helped stakeholders in testing the system allowing the system to

Reading the sample sequence data.

Generation of molecular phenotype.

Providing dosage recommendation based on gene-drug interaction.

c)Study Feasibility/Cohort Builder:

This project aimed to provide self-service capabilities to researchers involved in translational research by allowing them to build cohorts helping increase their productivity

Leveraged Oracle TRC (Translation Research Center) and Cohort Explorer.

Integrated lab results data into Oracle TRC (Transnational Research Center).

Analyzed processes, relevant subject areas in Oracle's HDW (Healthcare Data Warehouse) framework.

d)VCF Data Integration:

Integrated genetic sequencing data (VCF) from external vendors into in-house system, i.e. Oracle TRC (Translation Research Center).


This initiative is aimed at monetizing the value of the Bio-bank to support internal and external users of Mayo's Bio-banking services.

Worked with mobile phlebotomy service provider to integrate data and systems with the bio-bank.

Bridged the gap between bio-statisticians, clinical researchers and IT by analyzing the data dissemination & information management process of the Bio-banking/research systems that support translational research activities across various research programs.

Conceptualized various report metrics for bio-bank's top management for them to be able to get a unified view of the operations

Data governance and Master Data Management in clinical/pre-clinical research.

Genentech, South San Francisco, CA March 2013 – Nov 2014

Sr. BI/Reporting Business Systems Consultant

Genentech moved from classic to a web based to a more flexible version of Revitas CARS Flex® Contract Management System. The entire reporting schema and reports had to be upgraded, enhanced and maintained with the upgrade of the operational contract management system supporting the Contract-to-Cash business process including contract setup, utilization rebates, purchase rebates, chargeback, submissions, adjudications and settlements.


Led and directed development (ETL and Reporting) team for modifications and enhancements to the reports and reporting schema architecture.

Planned, managed, supervised and led the development, QA, UAT and deployment efforts towards on time delivery.

Gathered, Analyzed, Scoped and Managed users’ reporting requirements. Translated business requirements to technical & functional specifications, Data models, ETL logic, S2T maps, reporting specifications.

Created specification for Enterprise reporting for new reports as well as for enhancements for the reports and reporting schema.

Provided inputs towards Enterprise DW and reporting architecture, development, deployment and testing strategy.

Identified, escalated and managed closure of data quality issues with the datawarehouse and source system (Revitas® Flex)

Consulted toward buy Vs build decisions.

Provided Key Inputs towards Data Governance & Management

Environment/Tools: Oracle®, SQL, ER Studio®, HP ALM®, JIRA, Remedy, Business Objects®.

Source System/s: Revitas CARS Flex®

Wells Fargo, San Leandro, CA Sept 2012 – March 2013

Sr. Data Governance & MDM Consultant

With the acquisition of Wachovia, the band had more than a hundred source systems at hand within wholesale banking. As a part of the Data Governance & Information Improvement effort the objective of the project was to collate different flavors of data across various systems of records in Wholesale Banking, ensure data quality and meet internal information requirements, regulatory requirements and BASEL II guidelines. Supporting information access and consumption across wholesale banking lines of business and ensuring regulatory compliance by creating and monitoring metrics around data quality was also one of the challenges.


Created Functional and Business Requirements for Rejection, Cleansing, Exception and other Quality ‘rules’ across various systems of records based on Regulatory and BASEL Guidelines.

Created Data Models for Reference Data and Generic Rules infrastructure for the Rules Engine using ER Studio.

Analyzed the AS-IS and TO-BE systems process of C&I (commercial and Industrial) and CRE (Commercial Real Estate) regulatory reporting as out lined in FR Y19-Q per BASEL guidelines.

Directed Technical teams for implementation and testing of the rules in the rules engine.

Suggested Improvements to System of Record Data models.

Created Functional and Business requirements for Data Quality Metrics.

Created Process flow diagrams for AS-IS and TO-BE Data.

Environment/Tools: Oracle®, SSIS, Informatica® (PowerCenter, Data Quality, Analyst), ER Studio, HP ALM®

Source System/s: Various source systems supporting Wells as well as syndicated credit in real estate & equipment finance (e.g.

Infolease, AFS, Loan IQ, Hogan)

Chevron, San Ramon, CA July 2012 – Sept 2012

Sr. BI Solutions Architect/Systems Analyst – HES & Regulatory Reporting

With the enterprise-wide deployment of IHS Essential® for VoC and GHG reporting, the organization was moving towards analytical as well as regulatory reporting from Essential Suite. The challenges were:

a)Not all business units were deployed to and some were using shadow systems.

b)Variations among corporate, business units and regulatory reporting requirements created complications more so in the light of the above fact.

c)Some business units were using Essential as an ‘operational system’ while others were merely entering ‘pre-rolled up parameters’ into the tool and yet some were not using Essential® at all.

d)The reporting hierarchy was not ‘conformed’ (there was variation in roll-up of business units numbers for ESS, Business Units, Corporate HES and EPA

e)There was an all-together different system (different from ESS) for Green House Gas (GHG) monitoring and reporting.


Conducted as-is and to-be analysis for corporate information acquisition and dissemination process (for Criteria Pollutants and GHG) while working very closely with C-Level Chevron Corporate HES officials.

Led requirement-gathering sessions with senior and mid-senior business units officials across the globe to gather requirements for Air, Water and Waste modules

Conducted ‘tool usage’ assessment across various deployment sites across the globe to assess how the tool is being used and how it might impact data access, data acquisition and data dissemination needs.

Conducted in-depth ‘hierarchy analysis’ and suggested solution approaches to ‘non-conformed’ hierarchy problem from Enterprise-wide Master Data & Data governance perspective.

Conducted in-depth process flow analysis and data flow analysis for GHG and VoC reporting.

Suggested options for scoping and feasibility of environmental reporting Data mart/s in a complex Essential® deployment landscape within an already ‘siloed & fragmented’ environment by asserting Data Governance best practices.

Suggested data and information access strategy in the light of current and future state of deployment.

Effectively worked with a complex processes/systems/business environment to elicit, assert and prioritize the ‘must have’ vs. ‘nice-to-have’ requirement s at all levels of the organization.

Created various renditions of the Process flow and Data flow documents in complex, technology and business environment in the midst of system integrations and upgrades.

Facilitated with Data Governance effort and assert best practices

Conducted Data Model reviews on already deployed Essential Audit™ Data Mart.

Interfaced with SMEs, architects and deployment teams (of Essential®) across Chevron.

Environment: SSIS, Rover Reporting.

Source System/s: IHS Essential Suite®, IHS Essential Air™, IHS Essential Waste™, IHS Essential Water™, IHS Essential Compliance Manager™, IHS Essential Audit™, CGERS

Southwest Airlines, Dallas, TX Jan 2012 – July 2012

Sr. Business Systems Analyst/Data Analyst/Reporting Systems Solutions Consultant

With Southwest Airlines’ acquisition of AirTran, they were giving away some of the aircraft maintenance systems of their own and moving on to the ones that AirTran used (TRAX®). They were also upgrading to the newer versions of the systems. This created an extremely complex and challenging situation for Southwest to maneuver especially because the organization culturally been used to working in a decentralized mind set. Multiple data islands and an array of tool sets, databases, ETL and analytical environments made the scenario even more challenging and interesting. The objective was to integrate the data generated by newer and altered processes due to the merging of AirTran and SWA. The situation also called for the creation of a 'unified, single version of truth repository' while making sure to not disrupted BAU until the new systems are up and alive.


Facilitated/Developed systems/data Integration strategy, ETL strategy, data staging, movement and aggregation strategy, enterprise information dissemination and access strategy in the light of the merging environments.

Zealously promoted good relationships between business process owners and IT steering the technology and functional stakeholders to define business drivers and Metrics (KPIs).

Engaged with the stakeholders to create and collate requirements across various functions, create KPI Lineage, definitions.

Defined and managed scope by eliciting, asserting and prioritizing the ‘must have’ vs. ‘nice to have’.

Integrated closely with the users and the technical teams to maintain cohesion on the project efforts.

Created various renditions of the Process flow and Data flow documents in extremely complex, technology and business environment in the midst of business system integrations and upgrades.

Facilitated Data Governance effort and assert best practices in DG & MDM

Defined data lineage capture approaches hence defining metadata standards across systems

Created Technical Definition Documents (S2T mappings) defined technical requirements

Created and suggested Short-term, Mid-term and Long-term Data integration strategies and best practices in the light of the AS-IS environment and the expected TO-BE environment

Provided solutions architecture inputs and suggested/refined architecture approaches, data flow strategies to facility optimum information delivery.

Provided technical input to refine/create technical approaches towards the delivery of artifacts.

Guided testing teams to arrive at test strategies and test case development.

Created and suggested BAU solution availability strategy during integration exercise.

Worked effectively in Agile development environment as well as SDLC/waterfall environment.

Environment/Tools: Teradata, Oracle Datastage, Cognos, Ab Initio, Essbase, Tablaeu, Xcelcius, JIRA.

Source System/s: Aircraft Maintenance Systems: Wizard®, TRAX®

Blue Cross Blue Shield of Texas, Dallas, TX March 2007 – Aug 2011

Capital One Auto Finance, Dallas, TX March 2006 – March 2007

Business Systems Analyst/BI Business Systems Analyst/Data Analyst


Devised the information system integration, implementation and deployment strategies across the organization for projects.

Devised and formulated testing strategy for BI Projects.

Analyzed and documented the information dissemination strategy across the organization.

Developed BI roadmaps and approaches for BI/Data warehouse Projects.

Elicited, analyzed, developed, gathered, documented, managed & maintained requirements and traceability matrix.

Provided implications of different requirement and solutions approach scenarios to the stakeholders.

Created BRDs (Business Requirement Document), Data Transformation & Source-to-Target Mapping Documents (which were inputs for Modeling, ETL/BI/OLAP teams).

Created as-is, to-be, gap-analysis, business process flow and data flow documents, specific to the mergers and integrations.

Collated information about the systems, and interfaces between them.

Interfaced and liaised with technology and functional teams zealously promoting building good relationships between business and technology stakeholders.

Liaised between the Enterprise Data Governance, Business stakeholders, Data Stewards and technical teams to manage KPI Creation/Requirements and Delivery.

Negotiated towards a consensus on a common set of requirements and solutions approach from stakeholders ensuring coherence in concepts, ideas, and approaches among diverse stakeholders.

Facilitated and supported Quality Assurance (QA) and User Acceptance Testing (UAT) efforts.

Guided the On-Site and Off-Shore BI/ETL technical teams, providing inputs to the Technical Design efforts.

Environments/Tools: Teradata, Datastage, Cognos, IBM Profile Stage®, SQL Server 2000, DTS, Ab-Initio.

Source Systems: Healthcare Management System – Alineo®, CPWeb ® Claims Processing & Adjudication Systems, Loan Origination System (CLO), Loan Servicing System – SHAW ®

GE Healthcare and GE Healthcare – IT (GEHCIT), Milwaukee, WI July 2003 – Feb 2006

Operational Excellence Lead Consultant


Led design, development, testing, implementation and production deployment of reporting solutions (Cognos cubes & reports and Informatica ETL) in a complex high data volume environment in an off-shore onsite model.

Led the DW/BI project planning efforts and managed DW projects.

Gathered requirements and prepared functional specifications, technical specifications, test plans, use cases, interface specifications.

Managed Enterprise-wide KPI Definition/Creation & Delivery, Conformed Dimensions and Master Data.

Maintained and facilitated communication with end-customers to ensure customer satisfaction.

Analyzed and scoped the extent of the enhancement and exhaustive downstream impact from BI/OLAP (Cognos, BO), ETL (Informatica®), to the source to create change/enhancement documents.

Analyzed and resolved data incongruity issues across information interfaces.

Environment: Oracle 8i/9i, Informatica®, BO, Cognos®

Source System: Oracle Apps®, Seibel CRM ®

GE Healthcare and GE Healthcare – IT (GEHCIT), Mumbai, India May 2001 to June 2003

Module lead/Team Member/ Developer


Analyzed the reporting needs for GE Healthcare and built a migrated BI model in Cognos from an existing Business Objects based system

Designed, developed and delivered Cognos Catalogs, Cognos Architect Model, Impromptu Reports, Transformer model, Cognos Cubes and Drill through Reports. Conceptualized, designed, developed, published and optimized cubes and reports to UNIX IWR and PPES server.

Created and executed unit test plans/scripts to find errors and confirm reports/cubes meet specifications. Worked with users for validation and then deployment to production.

Managed change control & configuration of BI Artifacts

Provided core technical assistance with troubleshooting reports/cubes by responding to inquiries and questions from stakeholders

Environment: Oracle 8i/9i, Informatica®, BO, Cognos®

Allindia Technologies Ltd., Kolkata, India May 2000 to April 2001

E-Business Consultant


Interfaced with the clients to gather requirements and conceptualize technology solution.

Designed business process flows, created SRS (Software Requirement Analysis and Specification) and High Level Design.

Managed Software Processes, Execution, Testing, Implementation and roll out.

I was associated with the following projected during this one year stint.

oA smart card based data capture, web enabled truck tracking and freight exchange system - Vi-eTrans Ltd. -

oOnline B2B (manufacturer-to-dealers) marketplace for ESAB India Ltd. -

oOnline herbal products retail store -

Environment: VB, ASP, SQL Server

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