Divya Sadasivam

*****, ******* ***, **********, **

Mobile: 720-***-****

Email: ac4jq5@r.postjobfree.com

Jr Business Analyst

PROFILE:

Excellent hands on experience on Oracle Cloud ERP in SaaS projects & as QA tester.

Strong experience in gathering business requirements, functional specification, use cases as per the needs of the clients.

Timely coordination with SMEs, stakeholder, development team & QA team to prioritize collected requirements.

Research, review, and analyze the effectiveness and efficiency of existing requirements-gathering. processes and develop strategies for enhancing or further leveraging these processes.

Translate conceptual user requirements into functional requirements in a clear manner that is comprehensible to developers/project team.

Working experience in Agile model, Waterfall model

Conducting Functional, Localization, GUI, Acceptance, Browser compatibility, Regression, Boundary, Usability, Integration testing

Good rapport with clients by updating about the progress of the issues/tickets through mail, phone calls or WebEx.

Fast learner and easy to accommodate as the environment changes

Enjoy working as a part of challenging team.

Excellent written & verbal communication in 3 languages: English, Hindi, Tamil

TECHNICAL SKILLS:

ERP Cloud Financials: Payable, Fixed Assets, Expenses, General Ledger, Cash Management,

ERP Cloud Procurement: Purchasing & Self-Service Requisition.

Technologies: File Based Data Import, APIs, Web Services, BI Publisher, MySQL,

Bug Tracking: Bugzilla, Mantis, JIRA.

Enterprise Application: Oracle Cloud ERP, EBS, HCM

Domain: Software as a Service (SaaS), Functional (Finance & Procurement)

WORK EXPERIENCE:

04/2016-10/2017: Consultant & Analyst, Apps Associate, Denver, Co

Passionate about learning about the new changes in each release.

Created service request with Oracle to solve the issues on behalf of the clients.

Testing & troubleshooting the issues in an intention of smooth transition of the clients to cloud.

Created Implementation Users & designated roles through OIM within few hours.

Personalized user interfaces like supplier, invoices & using Sandbox

Help set-up 2 way & 3-way POs to order & self- service with supplier setup.

Worked on creating the workflow for journal Approvals & creating journal to posting the journal.

Setup geographies through NOKIA for US.

Configured Cash Management with banks codes & bank reconciliation setup.

Accounts payables set up & workflows for users.

Upgraded from Release 10 to Release 12 & follow up through managed services.

Created test scripts for end users to help them learn the Oracle way & move the configuration from test to production.

Presented with test scripts to end users to help them understand the process better.

Exposure to EBS finance & Procurement for clients upgrading to cloud ERP.

Due to their wide business nature, they had a complex approval stages, so set-up the journal workflows according to their business requirements.

Direct contact with client to understand their business requirements for the implementation.

In the footprints of HCM, to creating the roles & jobs to each role.

Modules implemented are AP, AR, Fixed Assets, Taxes, Expenses, Procurement & self-service.

Created different BU’s for US, Japan & Canada.

Created end-user documents to train ERP end-users in basic navigation in the system.

Helped finance & Procurement team to resolve few UAT issues.

Provided “before & after go-live” support to customers.

Previous Experiences:

05/2013- 2015: Software QA Tester, Info matrix Global, San Jose, CA

Working with web application with two domains

Creating test cases for boundary testing, executing them

Performing functionality, regression, integration, localization, usability testing on various web, iOS, Android platforms

Executing native app testing running on Android and iOS environments

Performing localization testing for the app’s functionalities

Using emulators like Mobizen for bug log for Android devices mobile application.

Running integration testing of the app with other external apps.

Executing regression testing & Smoke testing on every latest build release.

Guiding the users and record their reported responses, in addition to eye tracking

Working in a Staging environment

Performing exploratory, functional, GUI testing of the images, web pages & mail promotions

2007-2008 Team Coordinator, Navia Markets ltd, India

Worked as a sales team coordinator

Reported every day to day activities and income

Attended weekly meetings with RMs

Assigned duties to each RMs

2005 -2007 RM, Karvy Stock Broking ltd, India

Worked with numerous clients for buying/selling share & stocks

Uploaded and sent the files to the head office

Dealt with shares on India's leading stock exchange, markets that trades in primary economic sector

EDUCATION:

2013 Software Quality Assurance, Portnov Computer School, Los Altos, CA

2005 MBA in Human Resources & Finance, Bharathiar University, India

2003 Bachelors of commerce, Bharathiar University, India

REFERENCES AVAILABLE UPON REQUEST

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