TIFFANY M. MATOS

ac4jpw@r.postjobfree.com

347-***-****

Wealth management product platform specialist with key contributions made to platform IT architecture, improving administrative and operational efficiency, enhancing supervisory procedures and ultra-high net worth client marketing and servicing. Experienced problem solver with proven expertise in investment product life cycle management, middle office and back office supervision including; trade operations, marketing, settlements, performance reporting, revenue tracking and forecasting. Interested in exploring opportunities where I can utilize and enhance my skill set in process and project management, administration and operations with interest in new business development and marketing.

PROFESSIONAL EXPERIENCE

May 2016- CREDIT SUISSE, Private Banking, Securities Resolution Unit, New York, NY

Present Client Service Desk

Responsible for liquidating and/or transferring both domestic and overseas accounts due to the closure of the Private Bank in the United States.

Proactively called both domestic and international clients providing solutions and documents to transfer or close accounts.

Processed domestic and international account transfers, wire executions and account journals.

Worked closely with back office and counterparties front and middle office to satisfy account transfers.

Opened inherited accounts working closely with attorneys and relationship managers to ensure appropriate documents and procedures are met.

March 2006- CREDIT SUISSE, Private Banking North America, New York, NY

May 2016 Assistant Vice President, Structured Products Life Cycle Management Specialist

Oversee Life Cycle Management of USD 4 billion book of structured products held by

Ultra-high net worth and net worth private clients, including the following responsibilities;

-Manage booking of all new issue trades, annualizing at over 10,000 in 2015

-Manage security pricing processes and secondary market trading activities, including price to discovery with product issuers and trader to ensure best execution for private clients.

-Create targeted re-investment communications for substantial volume to called or maturing securities held by private client base.

Identify operational risks and develop mitigating procedures and processes with Control and Compliance partners that adhere to industry and regulatory requirements.

Oversee comprehensive product management database and platform workflow applications that facilitate advisors in the marketing, risk oversight and life cycle management of product suite

Deliver product and platform procedural training to Branch Managers, Compliance and registered assistants to meet regulatory and compliance requirements.

Oversee projects to enhance platform infrastructure and workflow processes around client prequalification and suitability, offering documentation delivery and product sales and revenue tracking and reporting.

March 2004- CREDIT SUISSE, Private Banking North America, New York, NY

March 2006 Fixed Income Trading and Operations Associate

Lead clearing and settlement function for structured products and fixed income flow from US and LatAm private client business.

Ten years’ experience reconciling and correcting all uncompared, unmatched and failing trades in DTC and Euroclear settlements between back office, trading system and internal and external counterparties.

Responsible for daily trading book reconciliation between US desk and overseas finance department

Ensure positive end client experience though trading price verification, online and print client statement review, and providing accurate security descriptions.

Review and edit client facing marketing and create customized pitch books for client meetings.

Consolidate and report monthly product trends and revenues for senior management.

October 1999- UBS Financial Services, New York, NY

March 2004 Private Wealth Relationship Associate

Assistant to high growth wealth management team of seven financial advisors covering high net worth and ultra-high net worth clients

Served as primary client service specialist on the team, ensuring high level of service for top client relationships and investment portfolios.

Helped advisors in efforts to target and onboard new client relationships, including maintaining a sizable client and prospect database, customizing presentations and pitch books for meetings, and managing the teams’ extensive calendar of meetings, conferences and events, and booking all domestic and international travel.

Oversaw post-transaction servicing and quality control, including timely and accurate client reporting, proper transaction settlement and securities delivery, and matching client activity with stated investment objectives.

Administrative Functions

Purchased and maintained office supply inventory

Performed clerical duties that include data entry, faxing, filing and creating presentations

Handled mail distributions

Greeted visitors and vendors and assisted in receptionist duties

Scheduled meetings and set up conference room with beverage service

Ordered lunch services

Booked travel and expense reimbursement

Managed extensive calendar

EDUCATION

Monroe College, Bronx NY

Bachelor of Arts, Business Administration, December 2003

PROFESSIONAL AFFILIATIONS

Credit Suisse Americas Women’s Network – COO Committee

Work with Co-Chairs of the American Women’s Network and planning committee to orchestrate marquee events, and serve as lead in executing event logistics and budget negotiation.

LICENSES

FINRA Licenses: Series 7 and Series 63

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