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Customer Service Accounts Receivable

Vaughan, Ontario, Canada
February 20, 2018

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Thelma Ponce

*** ***** ****** ● Vaughan, ON L*J *G8 ● Cellular: 647-***-**** ● Email:

Junior Receptionist


To secure a responsible Junior Receptionist position with an established company


• A competent and independent worker with more than five years’ experience of the full accounts receivable and payable function

• Proven competence in efficiently tracking payments

• Hands on experience in providing reconciliation services in order to smooth out the company’s accounting

• Proven ability to maintain precise records and proficient in a number of accounting applications.

• Self-motivated and technically skilled accounts receivable and payable with experience in managing over 600 accounts

• A logical thinker with passion for numbers and get a thrill out of making sure that the numbers balance


Atlantic Gateway Inc., Vaughan, ON. Feb. 2013 – Present

Accounts Receivable Officer

• Placing follow up on collection calls daily

• Posting general journal to Reconcile bank statements (USD, CDN, Bank of America and Credit Card)

• Researching Invoices with discrepancies and communicate with appropriate client to resolve

• Prepare customer's statements, bills and invoices

• Generate weekly aging reports

• Investigate and resolve billing and account discrepancies

• Manage and resolve customer inquiries

• Open mail and match/post invoices with payments

Prepare, post daily deposits and EFT’s

• Ensuring that invoices received are matched to work orders and approving them

Paying Clients and Carriers for their invoices on daily and weekly basis

• Entering and sending invoices out daily

General administrative tasks such as photocopying, scanning and filing

Factor Direct Corp., Vaughan, ON. Jan 2016 – Present

Accounting Receivable (Part-time)

• Review and manage accounts receivables

• Reconcile bank statements (USD, CDN & Bank of America)

• Place and follow up on collection calls

• Contact delinquent account holders and accept payments


Accounting & Payroll Administrator● Everest College, North York, ON● 2013

With Honors


• Microsoft Word, Excel and outlook

• Data entry and knowledge of key accounting principles and procedures


• Organizational and planning skills

• Problem-solving

• Customer service

• Attention to detail

• Stress tolerance


Available on request

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