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Quality Engineer

Location:
Sierra Vista, Arizona, United States
Posted:
February 20, 2018

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DANIEL A. CONREY

**** **** **** ****** ***** Az 856**-***-*** 6172 Cell 386-***-**** ac4joh@r.postjobfree.com

Career Profile

ACCOMPLISHED PROFESSIONAL offering a solid educational background, extensive experience and a strong record of performance. Significant qualifications include:

Over Twenty Five years’ experience with increasing responsibility in the development, manufacture, inspection, purchase, installation, and maintenance of various electronic systems, software, electro/mechanical subassemblies, and facilities.

Extensive knowledge of Quality and Management practices such as: ISO9001, AS9100/9110, SEI/CMMI, SDLC, GMP’s Six Sigma, Lean Manufacturing, and Metrics.

ASQ certified CSQE, CQM, CQE, CQA, and Six Sigma/Lean Manufacturing Black Belt.

Experience working with suppliers to ensure quality requirements were met.

Experience working with D CMA Inst. 8210.1 requirements

Experience participating in CMMI SCAMPI’s

Experience participating in Software and Hardware Change Control Boards (CCBs)

Experience working with Environmental, Health and Safety (ES&H) requirements

Experience developing, documenting and auditing processes and procedures.

Experience verifying work products (requirements, designs, project plans, product and code) through inspections, peer reviews, walkthroughs and test witnessing

Adapt quickly to new job duties and procedures with limited training and supervision.

Significant experiences working in foreign countries, working with different cultures and adverse conditions.

Clearance

DOD Top Secret/SCI-Expired Less than 2 years

Core Competencies

Analysis Compliance Training Operations

Resource Allocation Cost Control Organization Contracts

Quality Control Computer Operation Auditing Client Relations

ISO/AS CMMI Six Sigma Metrics

Professional Experience

Northrop Grumman - Various

QUALITY MANAGER (Nov 14 – Present)

Plan, manage, and integrate all assigned tasks and services associated with assigned contracts. Provide and conduct Quality Audits, Training Management, and Document and Data Management, through the development, documentation and implementation of procedures and processes for Quality and Data management. Track and manage efforts for timely and effective performance of quality system and internal process audits to ensure compliance to ISO 9000, AS 9110 and contractual requirements. Ensure effective corrective action and root cause analysis is implemented, verified, and followed up on. Provide technical and quality support, and guidance to programs/projects managers to improve program processes and procedures, and correct identified and potential deficiencies. Support and participate in company’s Continuous Improvement Process (CIP) Projects

Implemented AS 9110 QMS for Helicopter Maintenance and Logistics operations.

Maintain current ISO/AS Certifications.

Provide support to Division level special audits and projects.

Coordinate and interface with Customer and Government representatives.

Supported the NGC Unmanned Systems Integration Center, updating and streamlining its Safety Manual, reducing overall volume by 30 percent, increasing its readability and effectiveness.

Provide on the job training and mentoring to assigned quality personnel to improve the program’s quality and auditing capabilities.

D&S Consultants - Riyadh

QUALITY MANAGER (Aug 13 to Aug 14)

Implemented Quality and Configuration Management (CM) Systems for the Program Management Office supporting the Ministry of Interior Radio Network Upgrade project. Developed, documented and implemented Quality and CM processes, plans and procedures to ensure compliance to contractual requirements. Coordinated and conducted reviews and audits of the project contractor’s quality systems and test efforts, identifying noncompliance’s and verifying corrective actions are implemented.

Planned and scheduled site acceptance testing and inspection activities for 700 + sites across 4 regions of Saudi Arabia, meeting required schedules.

Worked with customer, contractor and subcontractor personnel to ensure all sites were tested and the equipment accepted and documented per requirements.

Developed metrics to monitor the projects progress and status.

Worked with Customer representatives to streamline the site approval process, reducing acceptance time from 10 days to 3 days.

Booz Allen Hamilton – Sierra Vista Az.

SOFTWARE PROCESS ENGINEER (Oct 12 to Apr 13)

Provided support to the customer in identifying, defining and documenting Software Engineering Process implementation strategies to satisfy their business goals and best practices including CMMI-Dev, ISO 9000 IEEE/EIA 12207 and DoDI 5000.02 for IT Systems. Assisted the customer with analyzing, planning and researching new processes. Authored documentation to support administrative, engineering and technical processes. Analyzed current processes and developed updates to improve workflow and efficiency.

Identified and created new procedures and plans to ensure compliance with the customer’s requirements and CMMI-Dev.

Participated in level C and B CMMI SCAMPI’s.

Engility Corporation – Sierra Vista Az.

LEAD SOFTWARE QUALITY/PROCESS ENGINEER (Oct 10 to Oct 12)

Developed, documented and implemented processes, plans and procedures to ensure compliance to contractual requirements. Recommended improvements to development and test processes, procedures, and systems to correct identified and potential deficiencies. Provided technical and quality support, and guidance to less-experienced internal and subcontractor engineering personnel on programs standards and processes to meet the customers’ requirements. Verified project work products (requirements, designs, project plans, product and code) through inspections, peer reviews, walkthroughs and test witnessing

Worked with section management to reduce and streamline the operational processes and ensure compliance with the contractual requirements.

Participated in level C and B CMMI SCAMPI’s.

Participated in Software Change Control Boards (SCCBs)

Northrop-Grumman – Sierra Vista Az.

SOFTWARE QUALITY/PROCESS ENGINEER (Apr 10 – Sept 10) (Contract)

Developed, documented and implemented processes, plans and procedures to ensure compliance to CMMI level 3 operations. Ensured effective problem identification, resolution, and tracking. Recommended improvements to development, procedures, and systems to correct identified and potential deficiencies. Participated as a member of the Software Engineering Process Group (SEPG) for process improvement activities. Provided technical and quality support, and guidance to less experienced internal and subcontractor engineering personnel on quality programs to meet the customers’ requirements. Used C+, Java and VB languages

Created procedures and plans to ensure compliance with the CMMI requirements Level 3.

ITT Kuwait/Afghanistan

QUALITY MANAGER (Oct 08 – Apr 10) (Contract)

Planned, scheduled, and coordinated, quality system and internal process audits for US Army Maintenance and Supply Services Contracts to ensure compliance to ISO 9000 and contractual requirements. Reviewed audit and nonconformance reports for completeness. Ensured effective corrective action and root cause analysis was implemented, verified, and followed up on. Worked with Section Managers to improve processes, and procedures, to correct identified and potential deficiencies related to the program. Defined, collected, and reported quality metrics as required. Managed Quality Auditors and Analysts.

Improved organizational understanding of Quality Management System, by facilitating training classes on process improvement and quality systems topics.

Streamlined the audit process by reducing the number of forms used and converting to process orientated audits.

Northrop-Grumman – Apopka FL

HARDWARE/SOFTWARE QUALITY ENGINEER (Dec 04-Sep 08)

Responsible for the hardware and software quality assurance of various assigned production programs (FCS, Viper, M1A2, TADS). Ensured group and project policies, processes and procedures were implemented in compliance with CMMI Level 3 and ISO-9000. Developed and maintained quality assurance program plans; quality policies, procedures and processes to support assigned projects. Ensured effective problem identification, resolution, and tracking. Recommended improvements to development and test processes, and procedures, to correct identified and potential deficiencies. Verified project work products (requirements, designs, project plans, product and code) through inspections, peer reviews, walkthroughs and test witnessing. Participated as a member of the Software Engineering Process Group (SEPG) in process improvement activities. Participated as a member of the Software Change Control Board (SCCB). Provided technical and quality support, and guidance to less-experienced internal and subcontractor engineering personnel on quality programs to meet the customers’ requirements. Worked with suppliers to ensure quality requirements were met. Familiar with the following languages C+, Java, VB, FPGA, PDL, and SQL.

Identified and created procedures and plans, which complied with the CMMI requirements resulting in Level 2 and 3 certification.

Identified and developed procedures and process to make the testing effort more repeatable and consistent, which resulted in a more definitive testing effort.

Education

MBA, 1985, University of Phoenix, Phoenix AZ.

BA, Business Management, 1983, University of Phoenix, Phoenix. AZ.

Continuing Education

30 Hour OSHA, 2017, 360 Training

Managing Customer Satisfaction for ISO9001, 2017 ASQ

AS9100 Lead Auditor Course, 2015, LRQA

Internal Auditing, 2015, ASQ

ISO 14000 introduction, 2015, ASQ

SLIM Estimate tool, 2013, QSM

Completion of Intermediate CMMI course, 2008, SEI

Certified Six Sigma Black Belt, 2006, ASQ

Certified Quality Manager, 1999, ASQ

Certified Computer Software Quality Engineer, 1998, ASQ

Completed course Software Quality and Metrics, Oct. 1997, ASQ

Certified Quality Engineer, 1988, ASQ

Certified Quality Auditor, 1988, ASQ

Professional Certificate in Contract Management, 1984, AFIT, Wright Patterson AFB.

Military

USAF and USAF Reserve 1975-1981, Avionics Technician



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