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Information Technology Project

Spring, Texas, 77373, United States
February 20, 2018

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Walter Hardy, PMP,CSM, Six Sigma Green Belt, ITIL

Cell 832-***-****

Skype ID: whardypmp2015

Seeking opportunities in the Houston,TX area


Successfully managed multiple projects at the same time upon completion to customer satisfaction.

Managed cross functional collocated and distributed teams to provide deliverables to customers.

Ensured that all deliverables meet quality standards.

Provided necessary resources to ensure project completion.

Managed project budgets from $200k-$14M

Completed multiple projects successfully at a given time.


Project/Program Management, Six Sigma, Network Administration, Desktop Support/ Deployment

PMBOK Methodology, HIPAA Compliance, Sarbanes-Oxley, Risk Analysis, Earned Value Management, SDLC, Waterfall, Quality Assurance, Quality Control, Agile(Scrum)


MS Office Suite, MS Project, MS Visio, HP ALM Quality Center, AT&T PRISM, Clarity,

CA Agile (Rally) MS Windows, Active Directory, SCCM, Exchange, Sharepoint, Alturis

Ghost Imaging


Six Sigma Green Belt Professional, Certified through 6sigmastudy

Project Management Professional (PMP), Certified through Project Management Institute (PMI)

Certified Scrum Master, Certified through Scrum Alliance

Agile Master Certified, Certified through Scrumstudy


Project Management Institute


Prairie View A&M University, Graduate Studies Mathematics

University of Houston, Bachelor of Science in Interdisciplinary Studies


Program Management, Certificate, PROGstudy

Microsoft Project, Career Academy, Houston, Texas, Certificate

Project Management Essentials, EdWel Programs, Certificate

Six Sigma Green Belt, Certificate,6Sigmastudy

Scrum Immersion, Career Academy, Certificate

Risk Management, Career Academy, Certificate

Certified Scrum Master Training, Formula Ink

ITIL Training, Master of Project Academy


IBM, Monroe, Louisiana ( CenturyLink Project)

Project Manager \ Scrum Master 01/2017 – 10/2017

Managed projects which consist of High Speed modem upgrades, Price promotions, and rate changes for the third largest telecommunications company in the United States. Presided over maintenance and investment projects ranging from $200k to over $14M.Provided Project Management support to Order Entry applications. Coordinated with other project teams to ensure dependent applications delivery. Provided over status meetings on the daily Sprint. Coordinated with team to determine what user stories can be done by development and QA during the release. Provided status reports to Delivery Manager. Performed kickoff meetings for customer requirements and expectations. Coordinated with project team to determine what work can be performed in the release. Assisted in managing the Product Backlog and monitoring the plan and task estimates. Involved in meetings for problem resolution. Involved in weekly Scrum of scrums meetings. Worked with project team to determine Level of Effort for each project. Coordinated Sprint demo for client project acceptance. Presided over Go/No Go meetings to determine software deployment for release .Enforced Scrum rules to project team that was given by the organization. Removed impediments from the project team. Performed estimates to determine how much work it will take to complete the project for development and QA. Provided project codes for team charges. Used tools such as CA Agile to managed system test defects and HP Quality Center to manager UAT defects. Used tools such as Clarity to provide cost and time estimates. Ensured that the project team follows the scrum rules that was provided by the client.

Infinite Computer Solutions \ IBM, Remote, Contract ( AT&T Cloverleaf Project )

Program Test Manager \ Scrum Master 05/2013-05/2016

Managed and successfully completed the system testing and end-to-end testing phases for several projects within each program for VOIP, VPN, Wireless, and IPV6 software product releases and features for one of the largest telecommunication company. Ensured that no defects of upgraded new software releases and features will go into production. Managed the defect life cycle for resolution and Root Cause Analysis. Executed processes through Agile Methodology. Worked with cross functional teams to ensure test cases are baselined and ready for execution. Presided over daily scrum meetings with distributed project teams and for status updates. Helped managed project capacity and velocity for sprints. Presided over meeting for Sprint Demo to project stakeholders. Worked with internal team for Risk Analysis and Assumptions. Created Excel and PowerPoint reports for senior management. Provided necessary resources to ensure project stay on track to completion. Used HP Quality Center to track defects. Point of contact for AVPN team for the scrum of scrums weekly meetings.

Avanade \ Accenture, Austin, Texas Contract (Texas Medicaid Healthcare Partnership Project)

Information Technology Project Manager 06/2011 – 01/2013

Managed Information Technology projects and processes that comply with HIPAA standards and Clean Desk Policy for Medicaid eligibility and other state healthcare programs.Ensured that all Infrastructure deliverables comply with HIPAA standards. Worked with Network Administrators and Desktop Technicians to create and managed baseline projects. Coordinated weekly team meetings on status updates on projects. Project consists of supporting of Microsoft and Hewlett Packard products. Used MS Office Suite tools such as MS Project to track project status. Use tools such as MS Lynx, MS Outlook, and Active Directory for account creation and SCCM to perform software updates and releases. Managed Sharepoint files such as permissions and Object ID’s. Provided resources to ensure

project completion.

Performed the planning, scheduling and implementation of project deliverables such as

PGP and Bitlocker Encryption Installation Upgrade

Managed the installation of encryption software for desktops and laptops to provide security and comply with HIPAA standards.

Software and Hardware Refresh

Managed the hardware and software upgrade deployment to office and remote ACS users for faster application processing.

COR63-CAGEN Windows 7 Upgrade

Upgraded HP Z200 desktops for Business Analyst and Developers from Windows XP to Windows 7 to perform the testing of legacy applications.

Staffmark\ Nabors Industries, Houston, Texas, Contract (Panasonic deployment rollout)

Information Technology Project Analyst, 12/2010-12/2010

Were part of 5 member project team assisted in the $1M budget project for the implementation of imaging, configuration, and deployment of Panasonic CF-31 ToughBooks to new employees of the Oil and Gas Exploration company. Ensured that the laptops were imaged, tested, and deployed to various Nabors locations. Created project tasks and schedules for notebook deployment. Documented appropriate processes taken upon deployment. Performed Quality Assurance and Control through the deployment processes.

Cardtronics, Inc., Houston, Texas

Information Technology Project Manager, 03/2008-04/2010

Managed the planning and execution of Information Technology Infrastructure Projects for the largest non-bank ATM operator. Ensured that Infrastructure project deliverables complied with SOX processes and procedures. Coordinated with desktop and systems administration group to ensure that the projects are executed and deadlines were met. Worked with Internal Audit on Information Technology processes and procedures through Active Directory. Provided status updates to CIO on projects. Used tools such as MS Project for project tracking.

Assisted in managing full life cycle projects such as

Symantec Enterprise Vault Migration

Scheduled and performed moving archived emails into Enterprise Vault to comply with Internal Audit.

Software and Hardware Inventory(Triactive)

Provided hardware and software inventory tracking to comply with Internal Audit.

Windows 7 32 & 64 Bit Software Testing

Tested Windows 7 and Vista 32 & 64 bit operating system with corporate applications with

DELL, Lenovo, and HP hardware for faster processing.

Disaster Recovery Implementation Assistance

Provided hardware support for disaster recovery planning for key personnel to quickly execute the plan in case of a disaster.

Momentum Resource Solutions \ EDS, Houston, Texas, Contract (BP Refresh Project)

Information Technology Project Analyst, 01/2007-01/2008

Was part of the 5 member project team in the implementation of coordinating and deployment of new DELL Latitudes and Lenovo Notebooks for the employees of one the largest Oil and Gas Exploration Company.

Ensured that all older DELL and Lenovo notebooks were replaced based on hardware and software specifications. Supported MS Windows XP, MS Office 2003, VPN, Active Directory, Share Point, Altiris, Group Policy, and Ghost Imaging. Troubleshoot hardware and software issues. Performed Quality Assurance and Control through deployment processes.

Adecco Technical \ Cardinal Health, Houston, Texas 05/2006-12/2006

Project Manager, Contract (MD Anderson Alaris Upgrade)

Was part of a 10 member project team performing hardware and software testing of new Alaris medical equipment for state supported Cancer Research Center. Ensured that all the medical equipment is tested to client specifications. Was involved in the planning, implementation, and closeout of the project life cycle. Worked with the Field Engineer to perform Quality Control and Assurance to ensure processes for testing is to customer specifications.

EPCGlobal \ Bechtel Corporation, Milwaukee, Wisconsin

Telecom Construction Project Manager, 10/2005-01/2006, Contract (Cingular UMTS Migration Project)

Involved in the planning and implementation of the migration of UMTS technology for the wireless telecommunications company in the Wisconsin market. Ensured that Cingular cellular sites are upgraded to client specifications and decommissioned based on leased agreements. Coordinated construction team with general contractor to install telecom shelters and antennas to RF specifications. Ordered materials and arranged scheduling for construction cutover. Provided status updates to regional manager. Performed Quality Assurance check to ensure that cellular site is up and running to client specifications.

RCG Information Technology Houston, Texas

Information Technology Project Asset Manager, 04/2005-10/2005, Contract (Exxon-Mobil XME Migration Project)

Was part of a 10 member project team managing a $3M budget of deployment of desktops and laptops for approximately 4000 employees for one of the largest Oil and Gas Exploration companies in the Houston area. Ensured that all new DELL notebooks are imaged, deployed and training provided to Exxon Mobil employees. Involved in the planning and implementation of the project life cycle. Assisted in the setup of deployment and decommissioning processes. Imaged machines from Windows NT to Windows XP environment. Presided over daily meetings to ensure that safety measures are enforced.

Performed Quality Assurance and Control to assure the software is loaded, tested and configured properly.

Metricom, Inc. Houston, Texas

Information Technology Site Manager, 11/1998 – 08/2001

Managed the Houston corporate Information Technology operations for the wireless Internet company.

Managed the administration and security of all Houston IT Infrastructure. Ordered IT products and services. Worked with Change Control Board on system changes and outages. Was responsible for creating IT budget for the Houston office. Involved in the full project life cycle of several projects. Used Visio to build out the server room design.

Managed full project life cycle such as

Fujitsu PBX system rollout

Coordinated the scheduling and installation of Fujitsu 9600US PBX phone system replacing the old Meridian phone system to comply with Y2K standards.

IT Disaster Recovery

Created and executed a disaster recovery plan which consisted of offsite data storage and backup servers to reduce minimum downtime in case of a disaster.

MCI Worldcom Videoconference Deployment

Managed the installation and testing of videoconferencing equipment saving the company on travel cost.

Source Consulting, Houston, Texas, Contract (KN Energy Ethernet Migration Project)

Information Technology Project Analyst 05/1998-09/1998

Was part of a project team involved in the planning, implementation, and closeout in Token Ring to Ethernet network conversion migration for one of the largest midstream energy companies in America. Ensured that all the cabling, installation, and testing of Ethernet and removal of MAU equipment was completed to client specifications.

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