Customer Service Medical
Resume:
Lolina Romero
Murrieta, Ca ***63
**************@*****.***
Objective
To obtain a challenging and rewarding position where my skill and knowledge will be a value to the company.
Skills
● Front Office over 10 years
● Microsoft office, Word, Excel, Outlook, Ten Key, Medisoft, Powerpoint, JD Edwards
● Type 40 wpm
● Certified Medical Biller/Coder
● CPR Certified
● HIPPA
● Customer Service over 15 years
● Filling, Fax, Email, Scheduling
● Multiple Phone Lines
● Production and Goal Oriented
● Multi-tasking
Experience
October 2017-Present
Macys -Merchandising
● Customer Support
● Merchandise Filling
● Merchandise Packing
● Floor Displays
● Pull Merchandise for Customers
January 2010 - February 2012
Spine and Sport Physical Therapy - Front Office/Insurance Coordinator
● Insurance Verification
● Billing/Charge Entry
● Authorization
● Scheduling Patients
● Worked in Medisoft
● Medical Charting
● Meet and Greet Patients
● Order Office Supplies
● HIPPA
● Customer Service
October 2009 - December 2009
Rancho Family Medical Group - Internship
● Medical Records
● Medical Charting
● Scheduling Patience
● Registration
● Insurance Verification
● Customer Service
J une 2006 - December 2007
Pechanga Resort & Casino -Hotel Auditor
● Audit Hotel, Room Service, Gift Shops
● Reservations
● Checking in/out Guests
● Multiple Phone Lines
● Greeting Guest
● Customer Service
J anuary 2001 - May 2006
Creative Touch Interiors -Appointment Coordinator Lead
● Scheduling for New Homeowners
● Assist Designers
● Coordinate Events for Company, Vendors, Homeowners
● Manage Multiple Phone Lines
● Meet Deadlines Before Closing of Escrow
● Processing Changes and Cancellations
● Assist in Guest Services Department, Concierge, Receptionist F ebruary 1998 - January 2001
Pechanga Resort & Casino -Money Changer/Cashier
● Money Changer responsible for 1,500 Money Box Balancing Daily
● Cash in Tickets
● Assist Guest with Change
● Cashier Responsible for 250,000 Balancing Daily
● Cash in Jackpots, Chips and Tickets
● Customer Service
● Meet and Greet Customers
Education
October 2008 - October 2009
UEI College - Medical Billing/Coding Certified
September 1994 - June 1998
Temecula Valley High School - Graduate
Summary of Qualifications
Self Motivated, Highly Energetic, Administrative Support, Professional, Organized, Time Management Skills, Interact Efficiently with Management
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