Columbus, OH
*********@********.**.***
KELLY N. SNIDER
OBJECTIVE
Dedicated Executive Property Manager firmly committed to exceeding ownership’s business goal while maintaining a dynamic and enthusiastic environment for staff and residents alike.
HIGHLIGHTS
CAM-NAA Certified Property Manager 2003 - Present
New construction experience
Multisite experience
Village Green Executive Managers Program Graduate
CEL Survey A-List Property Award – Six time winner
National Apartment Association Paragon Award - 2010
Property Manager Best of the Best Award – Six time winner
Property Of The Year Award – Five time winner
Most Successful Lease Up Award – 2011
Top Performer And Manager Of The Year Award 2013-2016
EXPERIENCE
EXECUTIVE PROPERTY MANAGER - VILLAGE GREEN COMPANIES
2004-Present
Formulate clear and concise owner’s reports based on findings from quarterly financial statements which includes recommendations to owners on how to improve Net Operating Income
Engage with the owners to identify, develop and achieve community goals and objectives such as capital improvements, improving the resident moral and increasing market rents
Negotiate contracts for the property with sub-contractors
Responsible for managing different assets depending on the company needs
Net Operating Income favorable to budget at every site under my supervision
Collect and process rent as well as file evictions
Reduced portfolio delinquency by 50% within one calendar year
Address customer complaints personally to verify they are properly handled
Create schedules in response to community needs
Manage all day-to-day activities involving tenants, staff and subcontractors
Generate and update marketing materials for properties which include daily audits to ensure accuracy
Develop and manage a highly skilled staff through recruitment, training and motivation
Create yearly budgets and capital wish list depending on ownership guidelines and community needs
Prepare yearly budgets based on community needs and ownership approval
REFERENCES AVAILABLE UPON REQUEST