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Manager Sales

Anderson, Alabama, 35610, United States
February 19, 2018

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Jennifer Spencer

**** ****** **** **

Anderson, AL 35610




Columbia Cottage Assisted Living: Florence, AL 2014-Present Resident Services Director.

Communicate effectively and counsel on an ongoing basis with Residents and families both verbally and in writing. * Oversee personal care assistance provided to Residents.* Monitor and supervise daily personal hygiene of Residents and report any changes in Residents' physical conditions to family and physician as appropriate.* Manage the overall Resident medication program including adherence to physician orders, ordering of new medications/medication changes, ensuring quality of medication assistance to residents, and management of the Pharmacy provider relationship* Monitor and supervise the Resident transportation program* Develop and implement daily socialization/recreation program.* Prepare and timely complete monthly activity calendar. * Organize, direct, and supervise all functions and personnel in the Resident Services Department* Direct and supervise staff development and training.* Provide general administrative supervision of homemaker staff.* Prepare departmental guides, manual, memoranda, etc.* Perform classroom based and on the job training to and general development of staff.* Assist with overall marketing of the Cottage* Interview prospective Residents and their families to determine level of care, services to be provided and eligibility in conjunction with the Managing Director.* Coordinate the move-in and move-out of Residents.* Function as Managing Director's designee in the absence of the Managing Director.* Maintain communication with Managing Director on all matters and issues.* Implement established policies and procedures and suggest additional policies and procedures.* Follow established policies and procedures for record keeping and completing forms.* Develop positive working relationships with Residents, staff, department coordinators, and Managing Director.* Prepare and submit accurate reports to State agencies.* Work closely with the director of food services to coordinate health care and food service needs.* Perform all work or assign work and was responsible for satisfactory completion of work scheduled in the Resident Service Director checklist.* Requisition supplies and equipment, maintain inventory, and inspect equipment and furnishings.* Prepare recommendations for ensuing budget year, work within the current budgetary guidelines.* Review all expenditures, establish priorities and make recommendations for changes.* Fully understand fire, safety, and emergency procedures.* Continue professional growth through current literature, corporate provided training, and self-development. CAP Auto Sales Rogersville, AL 2012-2014

Sales/Office. Responsible for selling vehicles, completing purchase paperwork (titles, receipts, etc), cleaning vehicles, maintaining lot and office as needed. Lauderdale County Schools 2010-2014

Substitute teacher. Responsible for filling in for teachers in the classroom on an as needed basis. Focus on Pre-K, Kindergarten and Special Needs. Stay at Home Mom 2001-2010

Stayed at home to raise 4 children.

Counts Brothers Music - 1998-2001

Retail sales, clerical, payroll, submitting credit applications. Assisted in implementing a bar code system for sales.

Deshler Manor Apartments (Manager) - 1998-2002

Show and rent available apartments, collect monthly rents, clean apartments upon move out, minor maintenance, maintain cleanliness of property. Image Technology - 1994-1997

Office Manager 1994-1996, Plant Manager 1996-1997

Clerical work, taking orders from customers, schedules, payroll, maintaining supplies needed for manufacturing, accounts payable, accounts receivable, shipping, calling on customers.

Wal-Mart 1992-1993



Central High School, Florence, AL Academic Diploma, 1991 SKILLS

Certified in CPR. Computer experience with Microsoft Outlook, Word, Excel, several various office programs for payroll, hiring, credit card reconciliation, multi-line telephone systems, etc. Also familiar with Apple Computers. Alabama Assisted Living Administrators License - Licensed by the State of Alabama as an Administrator of Assisted Living Facilities.


Shannon King, Master Sgt, USAF 615-***-**** work

Former supervisor 256-***-**** cell

Loice Johnson, Leighton, AL 256-***-**** home

Former Co-worker

Emily Jones, Rogersville, AL 256-***-**** cell

Former Co-worker

Michelle Goldy, Florence, AL 256-***-**** cell

Former Co-worker

John McArthur, Rogersville, AL 256-***-**** cell


Joetta Trousdale, Teacher, Rogersville, AL 256-***-**** work

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