PARAMPREET SIDANA
( : - 704-***-****, *: - ac4j9y@r.postjobfree.com, ac4j9y@r.postjobfree.com
SUMMARY & CORE COMPETENCIES
Scrum Master Certified with approx. 14 years of rich IT services experience in Project Management, QA/Test Management, Release Management, Global Project Delivery & Implementation of large budget projects
Worked with fortune 500 companies, State & Federal Government agencies & software enterprises such as Johnson & Johnson, VT State AHS, DC State DHHS, Coach Inc., NY State DHS, CSC, Home Depot, Lowe’s Inc, Carter's & Osh Kosh Bgosh, United Health Group, McAfee, Tomax Corp. (LL Bean)
Strong experience in Govt. Chronic Care Initiative, Child Support & Children Special Health Needs, Children Integrated Services (VT AHS MMIS), Govt. Health Benefit Exchange (NY State MMIS, CMS), Govt. SNAP (Food Stamps) & TANF (Cash Assistance, EBT Cards) (DC DHS MMIS), Healthcare, Insurance, Retail, E-commerce, Sterling E-Commerce, Supply Chain Mgmt, Banking, Accounting, Finance & Security domains and worked with TCOE
Experienced in Issue and Risk Management using JIRA, ARM tools for tracking and mitigation
Extensive working experience in SDLC, STLC, DLC, End to End, UAT/BAT & working with IV&V for IT projects from requirement analysis/traceability to system study, testing, documentation, and implementation
Managed BA/QA/Testing//Pilot teams for verification and validation, scope definition and requirements coverage to develop business/test scenarios and test cases based on business processes
Professional experience in project management, organizational building, vendor management, IT strategies, SOPs and governance processes, sourcing, outsourcing and business performance improvements
Strong analytical, problem-solving and managerial skills with extensive knowledge of business process analysis, application-based process re-engineering, and process optimization
Leadership experience along with setting, maintaining the direction for E2E delivery of business transformations of strategic projects & managing large applications running on various IT platforms
Expert in creation, implementation of Project Plans, Test Plans & Test Strategies using various tools
Experienced in managing and validation of client/server, cloud-based (COTS, SaaS), ERP, web-based applications (websites redesign & web-portals with Manual and Automation approaches
Managed production support for Problem, Incident & service tickets management using sales force and HP Service Manager/Desk 4.5 and Salesforce
Strong experience in maintaining MS SharePoint for project documentation and creation of various reports as: Overall Project Status report, Test Summary report, Testing status report, Test Metrics Planning & Tracking report, Traceability metrics, Software Configuration & Release Management Plan, Resource Management, Risk & Contingency Mgmt & Mitigation plan and Review logs for audit purpose
Experienced in performing RCA & DPA for each release as preventive action to reduce defect leakage for next releases and defect triaging for CIT, ST, SIT, UAT & BAT delivery
Have working & implementation knowledge of BPT framework and conventional testing models
Vast experience in establishing processes, SLAs while working with LOBs, Client Mgmt, Change Mgmt, Vendor Mgmt, working with Global onsite-offshore (multi-site) delivery model, Team mentoring & training
Have been working at client site to deliver and coordinate with all business stakeholders from Initiation, planning, execution to delivery of the project
Actively involved in rigorous testing cycles of various releases including Deployments on Servers
Having strong working knowledge of all kind of white & black box testing such as Web, portal, product, Mutation, Sanity, Functional, System, Regression, Re-testing, Ad-hoc, GUI, Localization, Customization, Compatibility, Interoperability, Exploratory, DWH, ETL (Mainframe), Web-services testing, Integration testing and STI testing through Avaya interface application
Have been working in Agile methodology, V model, and Waterfall models
Highly motivated, flexible, determined, resourceful, responsible, energetic & self-confident
TECHNICAL EXPERTISE
Test / Defect Management Tools
Test Director, HP QC ALM 11.0,11.5 (Admin), JAMA, JIRA, Bugzilla, IBM-Rational Clear Quest, Lotus Notes, Rational Quality Manager, Rational Requirement Composer, TFS
Testing Tools
Win Runner, Quick Test Professional (QTP), RFT, Load Runner
Microsoft Tools
MS-Office-Word, Excel, PowerPoint, Outlook, Visio, MS Project, MS SharePoint
Operating System
MS-DOS, MS-Windows, Unix
Languages
C, TSL, Pl/Sql, VB, My SQL
Databases
MS-Access, Sybase, Oracle, DB2 (LUW)
Version Control Tools
CVS, Rational Team Concert
Service Management Tool
Salesforce, HP Service Manager/ Desk 4.5 (Problem, Incident & Service tickets management)
Networking & Hardware
MCSA/Win 2000, Assembling and Installation
CERTIFICATIONS
Scrum Master Certified from Scrum Study (SMC)
Certificate of CMS expedited Life Cycle (XLC) and CMS Project Process Agreement (PPA)
Certificate of America’s Healthcare Management (AHM)
Certificate of Software Testing (Manual and Automation) from Infics Solution
Certificate of Hardware and Networking from ITI Ltd.
Certificate of Quality Management (QM) and Diploma certificate of Computers from NIIT
PROFESSIONAL ACHIEVEMENTS
“Certificate of Excellence” award from Lowes Testing Center on success of R3
Received award from McAfee Inc, the USA for the successful, on-time quality launch of the website
CAREER PROFILE
Working with Bestica Inc. since March 2010 to till date
Worked for United Health Group since Aug 2007 - Feb 2010
Worked for Tomax Corporation since Sep 2006 - July 2007
Worked for McAfee (thru Bob Technology) since March 2006 - Aug 2006
Worked for Samtron Softronics since Sep 2003 - Mar 2006
Worked for ITI Ltd as Project Trainee since Mar 2003 - Sep 2003
EDUCATION
MCA (Masters of Computer Application) degree with distinction in final semester
(From Bangalore University), 2000 - 2003)
B.com (Bachelor of Commerce) degree (Banking, Finance & Accounting)
(From Khalsa College, (M.D.S. University, Ajmer), 1997 - 2000)
Client: Johnson & Johnson 10/17 – 12/17
Role: Transformation PMO - Senior (Business) Test Leader
Project: Depuy Synthes – Multivariant Capability Enablement (US & oUS)
Team Size: 30
Environment: SAP, JDE, MDM, CMS, HP ALM, IBM ClearQuest, JIRA and Amazon Work Space (AWS cloud), Office 365 on cloud, MS Sharepoint
Description: JnJ is one of the leading Pharma, and Medical devices company of US has manufacturing/ supply chain and operations globally. DePuy Synthes companies are part of the JnJ family of companies. It offers the world’s most comprehensive portfolio of orthopedic and neuro products and services for joint reconstruction, trauma, spine, sports medicine, neuro, cranio-maxillofacial, power tools and biomaterials. This project is upgrade the system capability to enable and process multivariant capability within multiple ERPs situated globally (especially Switzerland and USA).
Responsibilities:
Leading the effort of Business or BAT, UAT, BST and TAT testing while working in Agile environment within Transformation PMO
Partner with multiple Core Team members from business, delivery, warehouse, supply chain to define Test Plan, test strategy, & approach to perform Validation and Verification of overall system
Coordination with multiple teams situated within different states of US and Globally (especially Switzerland)
Work in collaboration with multiple business product owners/SMEs to establish test scenarios and perform End to End business testing
Coordinate all testing activities in SAP and JDE technologies retail/supply chain in complex and multi-faceted environments using Test Management & Defect Management tools
Working under JnJ supply chain umbrella for medical devices section through multiple distribution centers
Client: VT Agency of Health and Human Services, Williston, VT 09/16 -6/17
Role: SoV PMO - UAT/BAT/QA/Testing/Staging (Pilot)
Project: VT AHS Care Management (CM)
Team Size: 40
Environment: eQ Care Coordination suite (cloud-based COTS SaaS ERP), JAMA, TFS, JIRA, HP LoadRunner 12.0, Dynatrace, MS Project, Oracle SOA Suite (ESB), Siebel CRM, ID Access Mgmt System, Red Hat Linux Server, Java, PL/SQL, XML, Adobe Acrobat, MS SharePoint, VMware (VT Health Access, VCCI, CIS, CSHN)
Description: Vermont State will provide the state residents with a new care management (CM) system by implementing the solution, by customization for multiple programs/departments such as Vermont Chronic Care Initiative (VCCI), Children Integrated Services (CIS), Children Support with Special Health Needs (CSHN) and Department of Vermont Health Access (DVHA). AHS is seeking to acquire CM system for operational & clinical support services for DVHA’s Vermont Chronic Care Initiative. The CM will be implemented to comply with Centers for Medicare & Medicaid Services (CMS) & Standards and CMS’ Medicaid Information Technology Architecture (MITA) 3.0. The Care Management is cloud-based (COTS) solution which will closely integrate with Medicaid Management Information System (MMIS) solution, which is an integral part of Vermont’s Health Services Enterprise (HSE).
Client: DC Department of Human Services, Washington DC 07/15 – 07/16
Role: DC PMO - UAT/BAT/QA/Testing/Pilot
Project: DC Access System (DCAS or DC Link)
Team Size: 120
Environment: IBM Curam 6.0.5.8 (COTS ERP), HP ALM 11.5, HP QTP 11.0, HP LoadRunner 12.0, Dynatrace, JIRA, MS Project, Oracle SOA Suite (ESB), Drupal, Oracle ID Access Mgmt System, Red Hat Linux, Informatica Power Center (ETL Batch), UC4 (Enterprise Batch Scheduler), Apache Tomcat, Java, PL/SQL, XML, MS SharePoint, VPN, Citrix, LDAP, Controller, Windows server, Linux, Active Directory, Adobe Acrobat, Salesforce, .Net, VMware
Description: The District of Columbia Access System (DCAS) will provide the District with a new health and human services eligibility and enrollment platform, including an insurance marketplace for individuals and small business employees, integrated financial and plan management functionality, and enhanced case management capabilities. DCAS will facilitate seamless access by District residents to health and human service benefits, including Medicaid, Supplemental Nutrition Assistance Program (SNAP), and Temporary (Cash, EBT Cards) Assistance for Needy Families (TANF). DCAS will be supported by multiple customer service functions such as contact center (IVR). And Salesforce has been used for all production support tickets to manage multiple queues from different agencies.
Responsibilities (VT AHS and DC DHS Projects):
Worked hand in hand with the stakeholders such as Government Business SMEs/Leads/Analysts/Users, Release Managers, Project managers, with SI Integrator vendor to establish & improvise industry standard processes, implement best practices and finalize the contract, objective, scope & requirements, to define testing strategy and test plan, IV&V vendor and Government service center staff for successful completion of App dev, testing, UAT/BAT and Pilot testing prior to Go Live
Successfully performed vendor mgmt, client mgmt, working with CIO for issue resolution and reporting
Planned, managed, delivered the QA/Testing/UAT/BAT & Pilot activities by overseeing and ensuring that all testing phases are complete to perform UAT/BAT to ensure complete system functionality
Created testing team consists of testing/UAT/BAT analysts along with SMEs/Business users and tracking mechanism to ensure required test scenarios are created to adequately validated the system
Reviewed/Updated implementation artifacts and provided feedback to meet the deadlines & project schedule according to contract/SOW & terms with System Implementation vendors and IV&V teams, reviewed swimlanes for overall project scope, project delivery, and iterative sprint release planning
Customization of UI wireframes with rich User Experience, banners, Search function, user-friendly errors along with OOTB design for marketing and branding of DC Link along with 508 compliance & Accessibility compliances
Branding from DC Health to DC Link as part of architecture in Agile/Scrum Project as part of 3 system synch
Prepared Project plan for QA/Testing/UAT/BAT, Pilot Planning & Execution, Performance testing and capacity planning to track tasks and milestones to coordinate with PMO team and organize the SI vendor teams
Assessed the overall DDI & delivered system according to federal nutrition department certification requirements
Managed execution, maintenance of UAT/Testing/Staging/Performance activities, processes and final reports of findings/observations/outcomes/recommendations, including draft deliverables according to milestones
Contributed in management briefings by providing ideas/best practices and facilitated change control board (CCB) meetings an integrated change control processes
Reviewed testing artifacts, validated test results and reported the outcomes all phases of the test execution, defects and provided recommendations based on impact of test results on the acceptability of the system
Gathered information through meeting, discussions, JADs and based on evaluated the approach, performance, progress made in the project and have identified& articulated the observations, findings, risks, and issues
Worked with implementation vendor teams, project stakeholder to identify, Create and maintain Risk and/or Issue Tracking Logs including issue, action item, and impact statements. provided inputs on mitigation strategies for project risks and alternative approaches for handling negative findings or issues
Performed supervisory activities for highly complex testing and analysis of the systems development including integration, User acceptance testing/Staging testing and planning to maintain the credibility/viability of the system
Provided expert technical oversight in the Design/ Dev/ BA/ Infrastructure/ SWAT/Maintenance teams for deployments into QA/Testing/UAT environments, requirements traceability, processes adherence, tracking the features/ functionalities development based on scope, customization and defect mitigation
Provided resolution to the highly complex operational matters of significance in conjunction with SMEs, Business Users, Engineering and technical support teams to ensure cost effective and efficient resolution to the problems
Worked closely with overall PMO, PMs, RMs (IT, Business & Operations) and its stakeholders to meet the priorities by recommending processes, coordinating with project team which follows through on implementation
Worked with Infrastructure team for test environments setup, performance tests setup, obtain security certificates, setup LDAP via Active directory, Load balancer and controllers for HP Load-runner
Provided technical guidance and support, reviews, feedback to SI Integrator and IV&V vendor teams
Involved in technical discussion, providing inputs, training, support in highly complex system development/ testing streams in conjunction with SMEs, Business Users, Engineering and technical support teams to ensure cost effective and efficient resolution to the problems
Client: Coach Inc., New York City, NY 12/14 – 02/15
Role: Project Coordinator - QA
Project: Enterprise Tokenization (Bulk & On Demand)
Team Size: 20
Environment: RQM 4.0, Ecometry (e-commerce) (ERP), Epicor (POS), Manhattan WMOS, VeriFone (credit card swipe terminal), First data message way, ESB, Java, Oracle, PL/SQL, MQ MSG broker, XML, MS SharePoint, Daptiv
Description: Coach has introduced new technology which converts credit card numbers (ccnum’s) captured at POS to tokens. A token is a number generated by payment gateway Bank of America Merchant Services (BAMS) that is generated upon the swipe of the credit card at POS. During the rollout period, a combination of credit cards and tokens will flow into Coach’s back-end systems from the stores until all of the stores are tokenized. Ccnum’s will continue to flow into Coach’s corporate systems from non-store channels (e-commerce, phone) as well. The ccnum data is captured in the Ecometry OMS and stored in encrypted form.
Responsibilities:
Responsible to work on the project from QA/ IV&V standpoint to build QA/Testing standards, procedures and industry best practices
Coordinated with PMO, Vendors, Business PMs on planning and updates on tasks scheduled in MS project plan
Responsible for managing System Integration & End to End (E2E) testing activities & deliverables
Responsible for Test Management, scheduling to track the daily/weekly progress along with reporting to PMO, Business, development and project director
Helped dev team in writing test cases in required Rational template according to the procedure
Set up Testing & Defect lifecycle for project by customizing the workflow in RQM
Helped in designing the test cases in standard template designed especially for RQM
Client: Carter's & Osh Kosh B'Gosh, Atlanta, GA 07/13 – 04/14
Role: Project Manager - QA/Testing/UAT
Project: Enterprise Order Management System
Team Size: 120
Environment: HP Quality Center ALM 11.0 (Admin), IBM Sterling e-Commerce (COTS ERP), Manhattan WMOS, ESB, Jesta v15, EDI 850, Java, Oracle, SQL, Sterling Integrator, MQ message broker, MS SharePoint, VPN, Citrix, LDAP, Controller, Windows server, Linux, Active Directory, LDAP, .Net, Vmware
Description: Enterprise OMS is to ensure the continued growth of Carter’s by enabling and supporting the whole system. Current OMS is challenged by the separation of supply & demand and minimal visibility to time-phased inventory. Immediate business needs have elevated the need & importance. The purpose is to consolidate supply and demand into a single solution and supplement it with enhanced inventory optimization.
Responsibilities:
Responsible to bring up QA/Testing department by external and internal hiring with right set of skills and established processes to build QA/Testing team by working with Carter's management
Lead the implementation of SQA, Testing policies, IV&V processes and Standard Operating Procedures (SOPs)
Managed largest team with overall $15 million budget working with IT LOBs
Responsible for forecasting, costing, budgeting of resources along with estimation resource planning, alignment & structuring across business tracks of delivery
Adapted waterfall SDLC methodology, prepared Master Test Strategy & Test plan, Release planning and facilitated gap analysis and requirements gathering/traceability through war room setup
Managed test Environment for the project with release mgmt. & migration to UAT environment
Defined SLAs, governing processes, roles & responsibilities, conducting inductions & training session comprises processes, tools, methodology for new hires
Managed functional, System Integration, End to End, performance testing deliverables for release & UAT support
Responsible for scheduling and test management for all business tracks comprises of test team and track the daily progress, reporting to Director, PMO, Business, development and project teams
Worked on weekly presentations for Carter's Mgmt., business users for defining scope, logistics, defining roles & responsibilities to accomplish & deliver the quality releases in given schedule
Worked actively with carter’s change control board for change management, delivery, and schedule. track change requests requirements into HP QC ALM
Provided inputs to final reports of findings, observations, and outcomes/recommendations, including draft deliverables according to project plan
Contributed in management briefings by providing ideas/best practices and facilitated change control board (CCB) meetings an integrated change control processes
Reviewed testing artifacts, validated test results and reported the outcomes all phases of the test execution, defects and provided recommendations based on impact of test results on the acceptability of the system
Worked with implementation vendor teams, project stakeholder to identify, Create and maintain Risk and/or Issue Tracking Logs including issue, action item, and impact statements. Provided inputs on mitigation strategies for project risks and alternative approaches for handling negative findings or issues
Also worked with QA, Dev, PMs to perform functional, SIT in given timelines and bridging the gap & delays by other team and delivering the test deliverables within defined timeframes
Worked in multi-vendor setup as one big team with coordination to achieve the common goals
Implemented the QA processes, Test life cycle and Defect life cycle for reporting
Defect management, review, triaging & defect tracking, User Acceptance Testing (UAT) support to the business users and establishing process for RCA & DPA
Prepared data flow diagrams for each functional area involved in Integration testing and presented in kick-off meetings for expectation set up with business stakeholders
Reviewed, walk through the testing artifacts, such as Test plan & strategies, test cases, test scenarios with product owners and business users and getting signoffs
Customized HP QC ALM 11.0 for tracking and managing requirements traceability, test cases, defects dashboard and trend coverage assessment, reports by deriving quality/execution metrics for stakeholders
Client: New York State - DHHS, Albany, NY 04/12 – 07/13
Role: Project Manager - QA/Testing/UAT
Project: New York State Health Benefit Exchange (HIX-NY DHHS)
Team Size: 150
Environment: Websphere, Java,NET, Rational Quality Manager (Admin), Rational Requirements Composer, Rational Team Concert, RFT, Magnolia (UCM content mgmt.), Activity workflow (bus. process mgmt.), iLog/Drools business rules engine, hCentive (COTS ERP), ARM, MS SharePoint, VPN, Citrix, LDAP, Controller, Windows server, Linux, Active Directory, LDAP, .Net, VMware
Description: The U.S. Department of Health and Human Services requires each state to have an HBE in place by following health care reform Affordable Care Act (ACA). A major goal is to cover uninsured consumers, thus creating HBE and reducing overall healthcare costs. NYS is a national leader setting up for HBE, which will serve as a model for other states while working efficiently with CMS, healthcare providers. Tax credits are available to help people who are eligible for Medicaid. Also, Individuals and families can use the Marketplace to find out if they are eligible for free or low-cost health insurance through current NY State programs (CHIP or Medicaid or SNAP or TANF). For eligibility, eMedNY's (MMIS Program-.NET based) web services & APIs are utilized for Medicaid eligibility thru federal hubs.
Responsibilities:
Managed second largest team in the project with overall budget over $100 million
Project adapted Agile/Scrum methodology for overall delivery with 5 tracks, 5-7 releases each track and 10 sprints each release
Worked directly with design team for user experience to build wireframes, search for different plans and display of Plans in one screen design to be utilized and developed for seamless graphical user interface
Lead the implementation of SQA, Testing policies, processes and Standard Operating Procedures (SOPs)
Responsible to bring up the QA/Testing department from scratch by external and internal hiring with right set of skills and established processes to build QA/Testing team in Agile environment
Supervised whole testing practice, release management for NY-HX comprised of more than 35 resources divided into 5 business streams, Eligibility & Enrollment- Individual, SHOP (Employer, Employee, Broker, Navigator), Plan Mgmt, Customer service (IVR service) and Financial Mgmt
Set up project from pre-contractual activities to post-contractual obligations with closely working with Account Executives, Director, CSC mgmt and NYS DOH state officials
Actively worked with Change Control Review Board (CCRB) for change management and Risk/Issue Management using ARM tool, shared ideas/best practices in integrated change control processes NYS DOH
Managed test environments for 5 different streams, release management & migration to UAT
Responsible for forecasting, costing, budgeting of resources along with estimation resource planning, alignment and structuring across multiple business tracks of delivery
Validation focused on eligibility check and benefit enrollment interfacing with federal and state hubs for first-year delivery on 834, 837, 820 EDI transaction and other interfaces
Adapted Agile SDLC methodology and prepared Master Test Strategy & mgmt plan, Release planning, sprint planning, participated in gap analysis, scope defining & requirements gathering
Created & implemented 508 compliance test strategy to test NY-HX portal to validate the compliance with ADA for disable people using JAWS and Compliance Sheriff tools
Defined agile process, roles & responsibilities, conducting inductions & training sessions comprises processes, tools, methodology for new hires
Managed IV&V with functional, system integration, End to End (E2E), web services (SOA-ESB) testing along with multi-browser testing & managed deliverables within defined timeline for release/build
Closely worked with DOH project directors, business executives, development managers, solution architects, scrum masters, scrum teams to ensure the quality & requirements coverage
Assessed the system design and delivered functionality according to federal (CMS) Certification requirements
Provided inputs to final reports of findings, observations, and outcomes/recommendations, including draft deliverables according to milestones
Reviewed testing artifacts, validated test results and reported the outcomes all phases of the test execution, defects and provided recommendations based on impact of test results on the acceptability of the system
Gathered information through meeting, discussions, JADs and based on evaluated the approach, performance, progress made in the project and have identified& articulated the observations, findings, risks, and issues
Worked with implementation vendor teams, project stakeholder to identify, Create and maintain Risk and/or Issue Tracking Logs including issue, action item, and impact statements. Provided inputs on mitigation strategies for project risks and alternative approaches for handling negative findings or issues
Responsible for scheduling and Test Management for 5 business tracks comprises of scrum teams to track the daily/weekly progress along with reporting to client and project team
Also worked with teams to complete testing in given stringent timelines and bridge the gap & delays by development team, delivered test deliverables on defined milestones
Added value to the project by effective cost utilization by shuffling, ramping up & down of the resources
Worked in multi-vendor setup as one big team and coordinating to achieve the goals
Performed risk analysis/assessment and communicated to client, senior mgmt with mitigation plan along with preventive actions to accomplish goals & deliver the quality releases
Defect management, review, triaging & defect tracking, provided UAT support to the business users and establishing process for RCA & DPA
Prepared data flow diagrams for each functional area involved in Integration testing and presented & involved in kick-off meetings to set up the expectation of business stakeholders and reviewed the testing artifacts
Client: The Home Depot, Atlanta, GA 07/11 – 02/12
Role: Project Manager - QA/Testing/UAT
Project #: Omni channel selling and Omni channel fulfillment – COM
Team Size: 60
Environment: Sterling e-commerce (COTS ERP), Oracle, SQL Dev, MQmon, Web Sphere MQ client, Putty, TFS, Unix, Oracle 11g, Host-MF, DB2, Win7, POS, QC10, Microsoft SharePoint, Microsoft Visio, VPN, Citrix, LDAP, Controller, Windows server, Linux, Active Directory, .Net
Description: COM (Customer Order Management) initiative will allow THD for Omni channel selling & fulfillment for better e-commerce customer experience. COM will provide integration points into a centralized order repository and fulfillment engine. This centralized repository and fulfillment solution will orchestrate workflow against line item attributes to customers, sales/store representatives at Point of Sale (POS), suppliers, financial systems and services vendors. Sterling e-commerce selling & fulfillment solution will be implemented to support Omni Channel Program strategy. It includes BOPIS (Buy Online Pickup In-Store) orders, Store-to-Store orders (S2S) and .com orders.
Client: Lowe’s Companies Inc., Mooresville, NC 06/10 – 06/11
Role: Manager/Coordinator - QA/Testing/UAT
Project #: Distributed Order Management & SP6-EPP - OFR Administration & Sales
Project #: EIS Reporting (Services Platform- SP1 & SP2)
Project #: EDAM (Oracle 10g Implementation & Deployment) & B2C Gift Cards Processing
Team Size: 50
Environment: Genesis (POS), Service Bench, Siebel 8.1, Avaya, Lowes.com Terra-data, DWH, Host-MF, Quality Center 9.2, MS SharePoint, MS Visio, Sterling E-commerce (COTS ERP), PeopleSoft, BI tools - Micro-Strategy 8.0, Teradata, XML, Hummingbird host explorer 9.0, DB2, Oracle 9i & 10g R3, UCM 7.5, Java, J2ee, Windows XP, Unix
Description: The objective of this Sterling E-commerce implementation is to replace the legacy OMS and implement intelligent distributed ordering system Sterling E-commerce. This will help in identifying the nodes for delivery of items. SP6 brings in EPP-OFR administration and in-house sales of EPPs to eliminate third-party vendors of EPPs. It also requires integration of Retail, Siebel & Finance together to track and record all transactions for Lowes business for EPP programs. It also implements dual encryption through payment tokenization