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Manager Human Resources

Orange, California, United States
February 21, 2018

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An Experienced, Accomplished Human Resources & Recruitment Executive

Orange, CA



An experienced, driven, and accomplished human resources, recruitment, and talent management professional, with a wealth of experience. Has worked for many leading companies, and is proven in managing recruitment and HR operations which consistently meet the highest expectations.

highlights of qualifications

● Has many years of top experience, holding positions of increasing scope and responsibility.

● Strong background in many areas including talent acquisition, employer branding, strategic planning, team leading, staff training and development, policy and procedural development, workforce planning, system administration, recruitment tool implementation, regulatory compliance, and employee relations.

● Hard-working and driven, while highly-experienced in all aspects of recruitment and HR work, and is thoroughly familiar with industry practices, standards, and protocols.

● Experienced in managing recruitment and talent management programs which run smoothly and cost-effectively, and consistently meet all organizational and project goals.

● Consistently meets business benchmarks and metrics, is adept in building a superior workforce, and drives winning, successful process improvements.

professional experience

EMSER TILE, Various CA Locations

Manager – Talent Acquisition Operations (2017-2017)

Directly responsible for managing firm’s day to day talent acquisition operations, training and supervision of support staff, workflow coordination, identifying best practices for recruitment, new applicant tracking system implementation, monitoring market conditions and trends, tracking talent acquisition results, recruitment staff evaluation, report preparation, and handling a wide variety of special projects.

Selected Accomplishments, Projects, and Initiatives:

Has identified and implemented recruitment and staffing best practices, which focus on operational excellence, as well as competitive and cost-effective recruitment programs and solutions.

Designed, developed, and maintained full-cycle recruitment process, and has established internal workflows.

Works closely with hiring managers to ensure smooth and effective recruitment process.

Integral in developing firm’s employment brand and ensures that company’s culture, strategy, and career opportunities are communicated via various forms and methods.

HARBOR FREIGHT TOOLS, Calabasas, California

Regional Recruiting Manager (2016-2017)

Responsible for managing regional recruitment operations, staff training and development, processing staffing requests, monitor staffing team performance, recruitment system administration, conducting system training, new process development and implementation, determining salary for job offers, staffing team evaluation, analyzing job descriptions (to determine salary grade and job family), and other management-level functions.

Managed recruitment process for all positons, which included full-time and temporary.

Oversaw a wealth of key staffing projects, to include the Brass Ring ATS implementation, from development to final execution.

Carefully monitored staffing team performance, and identified areas for improvement.

Championed ‘Role Clarity’ project for Retail Field Team leading to streamlined job titles, revised job descriptions, creation of interview guides, and over 5000 position and title changes, promotions and wage increases.


Director – Recruiting Operations (2014-2016)

Responsible for overseeing regional recruitment operations, establishing recruitment sourcing tactics, staff training and development, ensuring recruiter compliance with all regulatory parameters and contracts, providing guidance to hiring managers, managing regional recruitment budget, and working with Corporate Talent Acquisition team in the redesign of recruitment process, from candidate experience to back-end system functions.

Approved recruitment process, and ensured that necessary number of candidates were identified and screened.

Recruited, hired, trained, and supervised recruitment personnel, and ensured their optimal performance.

Utilized management tools to target critical accounts and recruitment initiatives.

Spearheaded the review and revision of the recruitment process resulting in a lower candidate drop-off rate, increased applicants per opening, creation of a quick-apply application process, and mobile-ready career site.


Manager – Talent & Staffing Operations (2012-2014)

Responsible for managing talent and staffing activities, establishing store staffing strategies, managing sourcing and recruitment advertising programs, evaluating potential staffing and direct-hire vendors, conducting on-boarding training for newly-hired managers, implementing new recruitment programs with universities and military organizations, providing guidance and input on business unit restructures, employee relations, and other related assignments.

Established new store staffing strategy and guidelines, and ensuring alignment with with company needs.

Managed vendor relationships, and negotiated contract terms.

Spearheaded the implementation of new applicant tracking system, and served as system administrator and trainer.

Reduced overall time to fill rate from 75 days to 45 days.

SPENCER TECHNOLOGIES, INC., Northborough, Massachusetts

Human Resources Manager (2010-2012)

Responsible for managing firm’s human resources operations, policy and procedural development, creating and maintaining personnel and training files, conducting compensation reviews, assisting in employee relations issue resolution, conducting employee-related investigations, conducting exit interviews, coaching hiring managers on recruitment tools, regulatory compliance, and employee relations.

Managed a human resources operation which consistently met all companywide expectations.

Oversaw performance improvement plan process, separation planning and execution, and outplacement counseling.


Director of Recruiting (2008-2010)

Responsible for managing firm’s recruiting operations, staff training and supervision, screening and interviewing applicants, providing candidate recommendations, preparing offer packages, managing applicant workflow, establishing relationships with field HR and coach field clients, and organizing career fairs.

Managed six-recruiter team, which each recruiter handling 50-plus requisitions.

Negotiated and prepared offer packages for all direct-hire C-Level positions.

Senior Staffing Specialist (2007-2008)

Chosen identify and recruit contract technical professionals, including Civil / Environmental Engineers, Designers / Drafters, Chemists, and Field Technicians to meet client requirements for short- and long-term assignments. Analyzed geographic area, identified potential targets, generated leads, and set sales meetings with key client decision makers to build customer base. Negotiated salary requirements and terms with contractors.

Generated approximately $500,000 in gross profit for placed contractors during FY 2000.

Ranked in Top 3 of environmental recruiters in the Eastern Region following development of new skill sets, researching positions, networking with potential candidates, and identifying potential customer base.

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